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1 review from our car dealer reviews community
Leave a review for Vertu Honda Sunderland
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1 review from our car dealer reviews community

Leave a review for Vertu Honda Sunderland
Leave a review
"David"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a used Honda from Vertu Sunderland. It was supposed to have full service history and to be supplied with full MOT and a full service. The full service was just an oil and filter change. We had to change both air filters because they were blocked. All four tyres were cracked all the way round in 4 beads on each tyre. They were hard and dry. We had the tyres independently checked by 2 specialists and they said that, though legal, the MOT should have listed them as advisories. There were no advisories on the MOT. Dealer won't offer any compensation for the tyres but offered both filters if the car was left with them for at least a full day. We'd already bought them so this is no use and why a whole day to change filters ( a 5 minute job)? This would mean time off work as we are not local and they refused to let us take it to our local Vertu Honda dealer.

kate waters from Vertu Honda Sunderland in response to David

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. Customer feedback is extremely important to us and any comments will be forwarded on to Management at the Dealership in order for them to make any necessary improvements. We would appreciate it if you could provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com.

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Dealership Information

Vertu Honda Sunderland is an Franchise dealership that is based in Sunderland. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
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1 reviews3 out of 5 stars — Rated Average
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  • Contact Information

    Address

    Vertu Honda Sunderland
    Wessington Way
    Sunderland
    Tyne and Wear
    SR5 3NX

    Get in touch

    0191 357 4187
    https://www.vertuhonda.com/find-a-dealer/honda-sunderland/

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    Additional Information About Vertu Honda Sunderland

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