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5 reviews from our car dealer reviews community
Leave a review for Vine Autos

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5 reviews from our car dealer reviews community

Leave a review for Vine Autos
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"Will deign the facts "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

faulty gearbox, deigned when presented with specialist reports in person. Then to be told it is old with high mileage. 6 yrs old with 48k miles, if it had average mileage it would be 72-90k. low mileage and well under 10yrs old once the back to black came off it became apparent it had been in several accidents. Reversing sensors and back lights, not working because of back light cable unattached, mot'd the day before. Back tyre walls badly perished. Then replaced with part worn's, one of which was deformed and the other a nail in it. A hole in the roof, passenger door doesn't work properly,

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"Brilliant service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just brought a cmax ford Great car Elliot the sales manager was very helpfull I would recommend vine Autos great cars great service

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"Really pleased and would highly recommend"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very quick and easy process. The dealers were very helpful and friendly. I would recommend Vine Autos. I bought a Fiat Bravo from them back in June and up to now I have had no issues at all. The car was really clean and just as it was described. Very happy.

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"Bradley"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All of the signs of a very badly ran car / van dealership. Firstly car was advertised at £6995 and then I was told it was £7995, after agreeing a price I got the car for £7400 so £400 more than advertised. I asked a few questions about a vehicle I would have been paying £7400 for such as scratches, dents etc and kept getting a response the vehicle was in good condition after seeking further clarification I received a text message saying 'U bored yet what a t#at'. I then requested he called me when convenient as it was 9:40pm and figured he may have children who wouldn't appreciate a late call and he was very cagey and rude on the phone, I explained I am travelling nearly 4 hours to view the car so need to know the condition is immaculate as that's what I'm after he said yes it really is, excellent condition no damage what so ever no scratches dents etc. Well went there the following morning, car was an absolute wreck every single panel had marks and scratches on somewhere. Rear bumper was scratched all over, doors all had chunks at the bottom of silver paint added to cover up a bad repair, rear seat was split inside, interior door panels also dented and so on. I told the dealer the vehicle had a obvious puncture who said no it's fine so after he jump started a few other cars to get them moved out of the way I proceeded to test drive the vehicle and of which discovered a warning light to say it's got a flat tyre. Absolute shambles of a garage, unsafe, the salesman also said to me, 'I'd go such and such way so you can really give it the beans, test the handling and really give it a pasting'. Clear to me they don't have any respect for their cars or customers. I'd strongly avoid.

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Eliott from Vine Autos in response to Bradley

Dear Bradley, Thankyou for providing feedback, we value all our customers comments and reviews left online. Over the past 10+ years we have had thousands of satisfied customers and we aim to provide the best car buying experience possible. We appreciate not all of our customers live local to us and we have always offered a "telephone walk round" to explain any minor marks or blemishes. We are unable to offer this service outside of normal office hours when you were contacting us late at night via SMS. The majority of vehicles advertised have a 3 day turn around so they can be serviced, MOT'd and PDI checked so that the vehicles are collected in perfect order. At the time of sale our salesman reported to management that you had been impolite to him and although he tried his best to help you in any way possible it was rejected by you and your partner. After the busy weekend I contacted you to find out what had happened as I was abroad over the weekend you visited. After a coarse conversation, I did offer a good will gesture of £100 to cover the cost of your fuel and this was rejected, instead you insisted that we paid you £500 or you would leave negative reviews online. We try our very best to offer an easy enjoyable car buying experience every time. We wish you the best of luck in your search for a "brand new condition" second hand car. Regards Vine Autos

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"Deano190"
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car was as he said and don't want to praise to much so they are getting a 4 lol, cant find any fault with them at all. They been good to use and all in all great. I would absolutely recommend them to anyone

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Dealership Information

Vine Autos is an Independent dealership that is based in Axminster. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews3.2 out of 5 stars — Rated Average
Excellent
3
Very Good
0
Average
0
Poor
0
Terrible
2

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Contact Information

Address

Vine Autos
Kilmington
Axminster
Devon
EX13 7RB

Get in touch

01297 21414
https://www.vineautos.co.uk/

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Dealership Statistics

60%
Would recommend this dealer to family and friends
20%
Percent of reviews responded to by this dealer

Additional Information About Vine Autos

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