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I purchased a Volvo v50 from this seller recently and within two weeks the car had major problems, within the first week there was an intermittent starting problem where there was an air leak getting into the fuel line which cost me £100 to get sorted, then the key fob failed to open the car within the same week,another £50. Then the battery died on the car which again was another £150 from the RAC as they said the battery was not fit to start a scooter never mind a Volvo. I then had the cambelt changed, no problem with that as I know second hand cars need them done, but then my mechanic said the alternator was so hot when he took it off he was surprised it had not caught fire, another £140. Then last week I was driving and the brakes failed on the car totally, pedal went to the floor and no brakes, very scary experience, It is now in my local garage awaiting another part to be fitted. I would be very wary of buying from this seller as he claimed the car had service history up to a certain date but when i travelled down from Birmingham I got there to be told he had misread the service booklet. He had also started the car when I arrived which always rings alarm bells for me. This is the worst purchase I've ever had of second hand cars and all though he knocked £100 off the selling price I am already nearly £500 down and the car is still not on the road. If the seller would like to respond to this review I would welcome to hear what he has to say.
Sam small in response to Extremely dissatisfied Volvo purchaser
I have just left a deposit on a car at vixen prestige. They couldn't be more helpful. I just wondered how you are blaming them for not knowing the future of a key fob...how were they meant to know it would fail as it was working for you...correct? How can the rac say surprised your battery would even start a scooter? It's obviously been starting your Volvo...also check the rac have put the correct battery on this may be contributing to your alternator problem. Ps..don't forget to put petrol / diesel in your car too.... Good honest dealer....
Kevin Seaton from Vixen Prestige in response to Extremely dissatisfied Volvo purchaser
It was a fourteen year old car done over 130.000 miles part exchange vehicle for under a £1000 i told the customer i didn't know any more about the car than him.No contact at any time form the customer to say he was not happy and would of happily refunded his money if he had asked.
I had a very pleasant experience purchasing my Lexus from Vixen Prestige. I found the sales adviser to be really helpful and friendly and up to now I have had no issues with the car, it was in immaculate condition when I received it and the value for money is awesome. Really good one man business and I would definitely recommend them.
Reviewer has confirmed their email address
Kevin the owner gave my son and l a excellent service, my son brought a Jaguar S Type R from him. The 80 mile journey home the car performed excellent and the car was £2000 under market value. Also the car is in mint condition and low mileage for its year, l work in the motor tradefor a car dealer myself so l know a good trader when l see one. Well done vixen prestige cars. Doyland family.
I do not have a bad word to say abut this dealership. I purchased an Alpha Romeo back in August and I have had no problems at all. It runs really well and was very nice and clean. It is also good value for money. The dealers were very helpful and friendly and able to answer all of my questions. I would recommend.
Reviewer has confirmed their email address
Vixen Prestige were really helpful when I bought my Hyundai Santa from them back in May. The car was in excellent condition and is really good value for money. I have only had one issue with the car but it was sorted quickly and easily. I would recommend this dealership.
Reviewer has confirmed their email address
I got a Lexus from Vixen Prestige and it is the best car in the world! And such good value for money! really helpful salesman! Couldn't locate the spare key at first but promised to post it to me which he did! Cant Fault this trader and would highly recommend.
Reviewer has confirmed their email address
I made an appointment to view a Jag XF i'd seen on their website. When I went down the car was sublime, the service was as good if not better than any main dealership I'd dealt with before and I would recommend them without any hesitation.
Reviewer has confirmed their email address
ATTENTION. Vixen Prestige hid car faults when selling a car to us. CARS REPAINTED IN THE GARDEN. Stay alert. I purchased from VIXEN Prestige Lexus LS 430. EBAY seller silvercheck4. Car not as described absolutely. Described only engine because engine is smoking. The seller said that everything is working perfectly. Except engine. But my mechanic says otherwise. 1. Cooling radiator is leaking heavily. 2. Thermostat does not open. 3. Not working right side headlight washer. 4. Not working power steering tilt. 5. Not working front driver seat memory. 6. Not working trunk opening switch. 7. Not working mirror memory. 8. Front right side wheel bearing howling. 9. All tyres old and chapped (needs to be replaced). 10. Parking sensor system not working properly. 11. Does not work rear window heating. 12. Gloves department glued with chewing gum (damaged lock). 13. Front and rear bumper repainted very bad. 14. Front right wing repaint awfully. When to buy the Lexus. seller painted black Range Rover in the yard. BEWARE OF VIXEN PRESTIGE.
Unknown from Vixen Prestige in response to Remy
I response to this review. This car was sold as a part exchange on Ebay as spares or repair with the head gasket failed as clearly stated in the advert. Three men inspected the car for over an hour and were happy with the car they paid £1160 for which I had sold the previous week for £4500 but decided not to go ahead with after discovering the head gasket had failed. The vehicle was sold on Ebay and not through Vixen Prestige as the car clearly had faults. I have been using Ebay for eleven years now with over 1100 positive feedback remarks and now have a negative one, these people new exactly what they were buying, and as for the Range Rover having the corner of the bumpers smart repaired this is completely irrelevant.
This was my first time buying from a dealership as I've usually had company cars in the past. When I purchased my BMW back in March this very year they were very helpful and professional and I would recommend anyone to give Vixen Prestige a visit if they are looking to buy a car.
Reviewer has confirmed their email address
In summary for this review I just think the amount of cars at Vixen Prestige was good, all good quality and everything looked clean and tidy. No issues whatsoever with my car which is a Volvo S60 or the purchase as a whole
Reviewer has confirmed their email address
Vixen Prestige is an Independent dealership that is based in Bracknell. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 7 | |
| Very Good | 1 | |
| Average | 0 | |
| Poor | 1 | |
| Terrible | 1 |
Vixen Prestige
Old Priory Lane
Warfield
Bracknell
Berkshire
RG42 6AN
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