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15 reviews from our car dealer reviews community
Leave a review for Vixen Prestige
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15 reviews from our car dealer reviews community

Leave a review for Vixen Prestige
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"Do Not Use!! 1star still no low enough!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Didn’t have the opportunity to survey a car before pick up, spoke to them over the phone and was assured everything was ok. Finance went through the day before picking up car. As I started the car engine light was on. Took car back to them 3 times in 1 months and the car still had the issue. Took the car to BMW only to be told it needs a new ENGINE!!!! Turns out that they were trying to play me until my 3month warranty ran out. Anyway I took the car and left it there and luckily I financed half and paid the other half in cash. So I told the finance company. They then had the car for almost 2 months trying to fix it, leaving me with no vehicle and I was still paying insurance and the finance. They got back saying yes it needs a new engine, Do I want to wait for them to get a replacement engine (with no time scale) or a refund. Refund pls. I lost out on £300 in finance and lost more in renting a vehicle, then lost another £200 at BMW for the diagnostics.This money I never got back Over £800 in total.Don’t deal with them lol. Though this was in 2015. Just stumbled on their website again.

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"Poor Service. Don’t use!!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Didn’t have the opportunity to survey a car before pick up, spoke to them over the phone and was assured everything was ok. Finance went through the day before picking up car. As I started the car engine light was on. Took car back to them 3 times in 2 months and the car still had the issue. Took the car to BMW only to be told it needs a new ENGINE!!!! Turns out that they were trying to play me until my 3month warranty ran out. Anyway I took the car and left it there and luckily it was finance. So I told the finance company. They then had the car for 2 months trying to fix it, leaving me with no vehicle and I was still paying insurance and the finance. They got back saying yes it needs a new engine, do I want to wait for them to get a replacement engine (with no time scale) or a refund. Refund pls. Bare in mind I paid £1k deposit and another £1k for the monthly finance. This money I never got back, a loss of £2k. Don’t deal with them lol. Though it was 2014. I just stumbles upon their website again and got these memories.

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a 15 year old MGTF from Kevin at Vixen Prestige and despite a mechanical issue with the car I want to put on a very positive review of the way the issue was sorted at no cost to me. The car developed a minor fault that caused a major engine failure after I had had the car only two weeks. However I am happy that it was an issue that would not have been seen before my purchase. Kevin had the car recovered and the engine rebuilt at no cost to me. I think there is always a danger buying an old car, but I believe you could buy with confidence from Vixen and would happily do so again in the future.

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"Excellent service, highly recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would highly recommend Vixen Prestige, I bought my Mini and couldn't be happier. Wonderful service, extremely pleasant buying experience. Thank you Kevin for your great help and advice, I am looking forward to driving my Mini.

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"Fanastic Service, Highly Recommended"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Kev is a great guy, sells quality cars at very competitive prices. The Range Rover in the last review was mine, it had a few minor scuffs on the bumpers and Kev offered to repair them for me free of charge. I was extremely happy with his repairs, it was as good as new! Great car. Highly recommended Vixen Prestige if you want a down to earth honest car dealer.

"Extremely dissatisfied Volvo purchaser"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Volvo v50 from this seller recently and within two weeks the car had major problems, within the first week there was an intermittent starting problem where there was an air leak getting into the fuel line which cost me £100 to get sorted, then the key fob failed to open the car within the same week,another £50. Then the battery died on the car which again was another £150 from the RAC as they said the battery was not fit to start a scooter never mind a Volvo. I then had the cambelt changed, no problem with that as I know second hand cars need them done, but then my mechanic said the alternator was so hot when he took it off he was surprised it had not caught fire, another £140. Then last week I was driving and the brakes failed on the car totally, pedal went to the floor and no brakes, very scary experience, It is now in my local garage awaiting another part to be fitted. I would be very wary of buying from this seller as he claimed the car had service history up to a certain date but when i travelled down from Birmingham I got there to be told he had misread the service booklet. He had also started the car when I arrived which always rings alarm bells for me. This is the worst purchase I've ever had of second hand cars and all though he knocked £100 off the selling price I am already nearly £500 down and the car is still not on the road. If the seller would like to respond to this review I would welcome to hear what he has to say.

Sam small in response to Extremely dissatisfied Volvo purchaser

I have just left a deposit on a car at vixen prestige. They couldn't be more helpful. I just wondered how you are blaming them for not knowing the future of a key fob...how were they meant to know it would fail as it was working for you...correct? How can the rac say surprised your battery would even start a scooter? It's obviously been starting your Volvo...also check the rac have put the correct battery on this may be contributing to your alternator problem. Ps..don't forget to put petrol / diesel in your car too.... Good honest dealer....

Kevin Seaton from Vixen Prestige in response to Extremely dissatisfied Volvo purchaser

It was a fourteen year old car done over 130.000 miles part exchange vehicle for under a £1000 i told the customer i didn't know any more about the car than him.No contact at any time form the customer to say he was not happy and would of happily refunded his money if he had asked.

Staff from Vixen Prestige in response to Extremely dissatisfied Volvo purchaser

£2000 car for £1000 140000 miles 14 years old px you only had to call for a refund.

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"Great dealership"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a very pleasant experience purchasing my Lexus from Vixen Prestige. I found the sales adviser to be really helpful and friendly and up to now I have had no issues with the car, it was in immaculate condition when I received it and the value for money is awesome. Really good one man business and I would definitely recommend them.

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+1 Found this review helpful
"Excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Kevin the owner gave my son and l a excellent service, my son brought a Jaguar S Type R from him. The 80 mile journey home the car performed excellent and the car was £2000 under market value. Also the car is in mint condition and low mileage for its year, l work in the motor tradefor a car dealer myself so l know a good trader when l see one. Well done vixen prestige cars. Doyland family.

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"Good experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I do not have a bad word to say abut this dealership. I purchased an Alpha Romeo back in August and I have had no problems at all. It runs really well and was very nice and clean. It is also good value for money. The dealers were very helpful and friendly and able to answer all of my questions. I would recommend.

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"Great service and aftercare"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Vixen Prestige were really helpful when I bought my Hyundai Santa from them back in May. The car was in excellent condition and is really good value for money. I have only had one issue with the car but it was sorted quickly and easily. I would recommend this dealership.

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Dealership Information

Vixen Prestige is an Independent dealership that is based in Bracknell. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
15 reviews3.8 out of 5 stars — Rated Very Good
Excellent
10
Very Good
1
Average
0
Poor
1
Terrible
3

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  • Contact Information

    Address

    Vixen Prestige
    Fox Covert Cottage Old Priory Lane
    Bracknell
    Bracknell Forest
    RG42 6AN

    Get in touch

    07957 601966
    http://www.vixenprestige.co.uk

    Opening times

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    Dealership Statistics

    73%
    Would recommend this dealer to family and friends
    13%
    Percent of reviews responded to by this dealer

    Additional Information About Vixen Prestige

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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