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Sold me a car for £7500 had it 3 weeks and then due to never being able to get through to them and other things like queen's funeral shutting down the country could not through until 35 day after and they refused to take it back and instead we had to get an ace inspection done who said it was sold dangerous and had so many fault on it the inderpendant inspectore refused to drive it. They still refused to take it back. I had only driven this car now for 3 weeks and it had stood on the drive for 4 weeks and not moved. There was gearbox issues engine problems and break problems . They arranged a company to collect it and sent it to be fixed that they have then provided a receipt for a bill of around £400 ( never going to be fixed with so many faults for that) I then got to to come and collect it ( I live in Manchester) I paid for a car to be delivered and I still do not have it back and its now 2023 and this was in September. During all this I have only ever talked to someone at vouge 3 times and they have gone through the finance company oodle who also I would not recommend. ADVICE DO NOT US OR CHECK THE CAR WITH THE DEALER IF YOU DO this is still ongoing and I'll update each month on there review
Reviewer has confirmed their email address
Jay Haris from Vogue Motor Group Limited in response to Do not get caught out DO NOT ISE
Hello, many thanks for the review but you failed to mention some key things, the main one being that you wanted to return the car as it was not suitable for you. We do not hire cars out, we sell them. You cant use a car then return it. The car was collected and some minor issues were rectified and were liaised with your finance company. They are full aware of the situation and said they will arrange collection of the vehicle. Some 4 month later we are still waiting for your finance company to contact us. We have tried to speak to them but they refuse under GDPR regulations to discuss with us. So you car is fixed and ready to go.
Angry customer in response to Do not get caught out DO NOT ISE
Also had similar issues with this dealer. Still waiting for mine to be taken back. They’ve had a chance to repair. It couldn’t be repaired due to the nature of the faults. I phone them after getting the car back from the garage it was at to ask if they were going to do good by the consumer rights act and the owner told me he doesn’t stock that particular make anymore so it’s not within his interest. I told him it is the law and he said “well that doesn’t really matter does it” When told it’ll be going to my solicitors he told me he wasn’t bothered as that was what his insurance is for.
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Manufacturers: Sells a variety of makes and models
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