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24 reviews from our car dealer reviews community
Leave a review for Volkswagen Van Centre Birmingham
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24 reviews from our car dealer reviews community

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"VW Transporter "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my first time using VW Van Centre Birmingham, even tho quite a distance I would go back in the future if I needed another van. It was a great experience and Nick was very informative and friendly. The van its self that I bought is running fine, and im enjoying it. I have a slight issue with the bumper rubbing, but Im hoping this all to be sorted soon. 😊

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Sharon from Volkswagen Van Centre Birmingham in response to VW Transporter

Good Afternoon Callum, Thank you kindly for your review. We trust you are enjoying your new purchase. We are thrilled that Nick went the extra mile to make your purchase stress - free. May we take this opportunity of thanking you for travelling to us to give you custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Loving it! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I work at the VW Van Centre and when I saw this Skoda Karoq come in as a part exchange, I thought this would be perfect for me. Even tho I work closely with the guys in the dealership on a daily basis they didn't treat me any other way to any other customer. Jayne was informative and helpful and they gave the van a full health check. A real all round 5* service - Thanks Guys!!

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Sharon from Volkswagen Van Centre Birmingham in response to Loving it!

Good Afternoon Christopher, Thank you kindly for your 5 Star Review, we are very pleased to hear that you would recommend Lancashire Volkswagen Van Centre to future customers. We are thrilled that Jayne gave you great customer service when buying your Skoda Karoq May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"So far so good..."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought our Transporter from VW Van Centre Birmingham back in early February and it is running exactly as expected and so far so good. Jayne who helped us with the purchase was very friendly and helpful and with her guidance and the van quality, I am very pleased with our choice of using them.

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Sharon from Volkswagen Van Centre Birmingham in response to So far so good...

Good Afternoon Majit . Thank you so much for your 5 star review. We are delighted to read your kind words for Jayne it is great to hear that her guidance help you find your perfect Van . I will cascade this review to Jayne and Senior Management as they will be thrilled to hear. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Spot on 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I received five-star service all around from Volkswagen Van Centre Birmingham! Recently, I purchased a Transporter Shuttle LCV to accommodate all my kids for our longer trips. The team there sorted me out quickly and consistently displayed professionalism and friendliness throughout the process. Highly recommend!

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Sharon from Volkswagen Van Centre Birmingham in response to Spot on 👍

Good afternoon Tom, Thank you kindly for your 5 Star Review, we are very pleased to hear that the team looked after you and found you your perfect family vehicle . We trust you are enjoying your your longer trips with all of the family . May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Wicked !"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

With a large family, finding a vehicle that comfortably accommodates everyone was a top priority for me. At Volkswagen Van Centre Birmingham, I found the perfect solution in the Transporter Shuttle LCV. The team there were fantastic, quickly getting me sorted and on my way home with my new van in no time.

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Sharon from Volkswagen Van Centre Birmingham in response to Wicked !

Good Afternoon Samuel, Thank you kindly for your 4 Star review, Volkswagen understand the challenges of finding the perfect vehicle for a large family we are thrilled you found the Transporter Shuttle LCV fit perfect for your needs at our Van Centre. We trust you are enjoying your new purchase. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Really straight forward. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I visited the Volkswagen van centre in Birmingham as I needed a new van for work. The team at the dealership was fantastic at providing me with different options to suit my needs. After a quick test drive, I ended up going for the Transporter shuttle, which has been brilliant. I can't thank the guys enough for all their help.

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Sharon from Volkswagen Van Centre Birmingham in response to Really straight forward.

Good Afternoon Banaras, Thank you kindly for your 5 Star Review, we are very pleased to hear that the team looked after you and found you your perfect VW Transporter Shuttle for your work needs . We trust you are enjoying your new purchase and getting use to the new features. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"VW Transporter "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought my VW Transporter from VW Van Centre Birmingham. During my process of buying the vehicle, I found the salesman Nick great to deal with and would rate my whole experience 4* most likely I would go back there again.

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Sharon from Volkswagen Van Centre Birmingham in response to VW Transporter

Good Afternoon A P, Thank you kindly for your 4 Star Review. We trust you are enjoying your Volkswagen Transporter. It is great to read you were happy with the customer service you received form Nick. May we take this opportunity of thanking you for your custom and recommending us to future customers. We look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have renovated flats in the past, and I wanted a new project, so I made the decision to purchase a van to convert into a campervan. I went to the Volkswagen van centre in Birmingham and explained my plan, and they were amazing at recommending a great van for my project. I went for the VW Crafter-LCV, and I am looking forward to starting the renovation. Now that I have sorted out the van, I just need to convince my wife that the building work won't be that bad 😁

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Sharon from Volkswagen Van Centre Birmingham in response to Great service

Good Afternoon Simon, Thank you for your 5 star review. We are delighted to read that you have chosen to purchase a VW Crafter - LCV as your next project . We are sure when you have finished the conversation your wife will be thrilled . Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Brilliant from start to finish "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I needed an upgrade for my work van. I saw that VW Van Centre Birmingham had a new model of the Transporter LCV, and I felt it would be the perfect fit. Nick from the dealership made my experience one to remember, as nothing was too much trouble from his answering my questions to getting me a cup of tea. The professionalism shown and pleasant experience have solidified my decision to go back to them in a few years for another upgrade.

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Sharon from Volkswagen Van Centre Birmingham in response to Brilliant from start to finish

Good Morning Archie . Thank you kindly for your 5 Star Review. We are very pleased to hear that the Nick looked after you and you received faultless service. We trust you are enjoying your upgraded Transporter LCV. May we take this opportunity of thanking you for your custom and we look forward to welcoming you back when you want your next van upgrade. Sharon - Swansway Motor Group

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"⭐⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I was after a new van I was recommended to Volkswagen Van Center Birmingham, so this is my very first time using them and I cannot say more how happy I was with the whole experience, infact the BEST van buying experience I have ever had - and I have bought allot of vans! Firstly when I arrived at the showroom, Nick greeted me and we discussed what I was after, he showed me what they had in and unfortunately nothing was going to work for my needs, after we were chatting for a while he came up with an option and most likely solution for me. The demo model they had, this had all the bells and whistles I needed and I was extremely impressed - how accommodating! I quickly agreed and since having the van it has been spot on, but if I am ever in need of a van again I'll be heading down to see Nick again, from this great experience they have defiantly earned my loyalty! Id give then 6 stars all day long

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Sharon from Volkswagen Van Centre Birmingham in response to ⭐⭐⭐⭐⭐⭐

Good Afternoon J T, Thank you kindly for your 6 Star Review. We are very pleased to hear that you made the decision to come to our Birmingham Volkswagen Van Centre . We are thrilled to read that Nick and the Team looked after you and gave you faultless service. More importantly he listen to your needs and requirement and found you the perfect van. May we take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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Dealership Information

Volkswagen Van Centre Birmingham is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Commercial Vehicles. As well as the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, we also offer flexible finance options, warranty, servicing and repair. So your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Commercial Vehicle!

Deals in: 4x4s, Cars, Vans
Manufacturers: Volkswagen
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
24 reviews4.8 out of 5 stars — Rated Excellent
Excellent
20
Very Good
4
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    Volkswagen Van Centre Birmingham
    St Stephens Street
    Birmingham
    West Midlands
    B6 4RG

    Get in touch

    0121 514 0626
    https://www.swanswaygarages.com/volkswagen-commercial/contact-us/birmingham/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 15.00
    Sun Closed

    Dealership Statistics

    87%
    Would recommend this dealer to family and friends
    95%
    Percent of reviews responded to by this dealer

    Additional Information About Volkswagen Van Centre Birmingham

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Volkswagen Van Centre Birmingham
    VAT Number: 823 8072 33


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