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19 reviews from our car dealer reviews community
Leave a review for Walton Motors
Leave a review

19 reviews from our car dealer reviews community

Leave a review for Walton Motors
Leave a review
"Stay away"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife purchased a defender from these guys. Like a few reviews it looked ok but in reality it was a mess. Should have suspected something when the electrics went in the middle of driving soon after purchasing. Don’t buy from these guys.

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"Outstanding Service and Customer Care"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Blown away by the performance of Walton Motors. I was very nervous about buying a car over 300 miles away. However I had nothing to worry about. The Team at WM, where extremely helpful and listens to my needs. Being a tree surgeon I wanted the rear of my discovery converted to a van. This job was completed in just 7 days and only for a small fee. The car was delivered to me without issue. The best part was that I got a fantastic price for my part exchange. I had one issue but bearing in mind the car had just done a 300 mile Journey it was to be expected, there was a nail in one tyre and the team at Walton sent my the money to get it replaced, without hesitation.

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+2 Found this review helpful
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"Fantastic Service"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a great dealership, Friendly and always happy to help. I would recommend them to anyone I know. We have had no issue with Sam (our Tdi defender) Mark and the team thank you for making everything so stress free. we have our eye on one of your quad's, so will be back soon.

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+3 Found this review helpful
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"PERFECT FROM START TO FINISH"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I PURCHASED MY DAUGHTER HER FIRST CAR FROM WALTON MOTOR'S, SHE WANTED A VERY SPECIFIC DEFENDER. MARK AND ANDY WERE EXTREMELY HELPFUL. WE ADDED SOME EXTRA PARTS TO THE CAR BEFORE IT WAS DELIVERED. WE ONLY HAD ONE ISSUE WHEN 3 MONTHS AFTER PURCHASE WE HAD A PIPE BURST ON THE COOLING SYSTEM. AFTER SPEAKING WITH MARK HE SORTED THE ISSUE AND THE CAR WAS FIXED QUICKLY. THE SERVICE FROM WALTON MOTORS WAS IMPECCABLE, MY SON IS EXCITED TO GET HIS FIRST DEFENDER FROM MARK AND ANDY NEXT YEAR. THANK YOU

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+3 Found this review helpful
"Don’t buy from Walton’s. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

You’ve been warned by me! Don’t buy from these guys. I bought defenders off Andy and shipped to the states. Andy or Mark will assure you that everything is “lovely & perfect mate”. They buy roaches at auctions for pennies on the dollar that Barely run, Over-spray them in a shinny gloss paint and tell you it’s fully serviced. Don’t let them fool you in the pics. They paint over all rust an rot. This is hands down a Ponzi scheme to scam Americans out of thousands and ship them crap products months later.

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+25 Found this review helpful
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"Overseas/All Buyers Beware!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought/shipped two Defenders To USA based on the dealers listing description! For one of them the listing description was so far from accurate! Dealer listing stated good tire condition, excellent bodywork and drives great! Tires completely dry rotted, track rod bent, so much play in steering wheel it’s unsafe! Some rear lights don’t work! Has a transmission problem, some grinding noise and pops out of 1st and 2nd gear, quoted hear in USA $3000-4000 to rebuild transmission! Bodywork is a joke, 15-20 dents in the hood, side window not fitted correctly, rivets didn’t even go through the body panel! Paint overspray all over! Pinholes in bodywork possibly from body filler, seals fitted poorly, leaking sunroof, cracked windshield, door handle doesn’t work. I asked for more pics but the dealers pics certainly only shows good parts, not the bad! Dealer offered to help with tires and track rod to try prevent me from writing an honest review! I’d rather warn other people! BEWARE! Do not buy without seeing in person! Listing description can be so far from accurate and honest!

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+21 Found this review helpful
"spot on"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had two cars off Walton Motors and have been very friendly and helpful after care was just so good ten out off ten

"Sell me a dangerous car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was forced to get a refund from my credit card company, under section 75, The Defender, with a new mot, received a prohibition notice within 3 weeks of purchase. There was a long list of faults. Walton Motors insisted via their solicitor it was in good condition. The Driving Standards Agency thought different. Also the 12 month full warranty was caped at £300? You've been warned about Walton Motors.

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+17 Found this review helpful
"Malc"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought Discovery 3 with 12 months warranty (which is worth NOTHING). Mark ASSURED ME that everything was covered and I would be reimbursed. So far - new windscreen (MAJOR LEAK INTO CABIN) investigative work to find cause of leak. Air compressor FAILED Cost so far £600 of my own money. SatNav and radio are now not working and bad noise from transmission NO ONE EVER RETURNS MY CALLS (Over 2 1/2 months) PLEASE STAY AWAY

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Dealership Information

Walton Motors is an Independent dealership that is based in Cranleigh. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
19 reviews3.1 out of 5 stars — Rated Average
Excellent
9
Very Good
1
Average
0
Poor
3
Terrible
6

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  • Contact Information

    Address

    Walton Motors
    7 Manfield Park
    Cranleigh
    Surrey
    GU6 8PT

    Get in touch

    01483 272486
    http://www.walton-motors.co.uk

    Opening times

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    Dealership Statistics

    52%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Walton Motors

    Company Formed: XXXXXXXXXX
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    FCA Ref: XXXXXXXXXX
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