I did have to apply for a new logbook, and there were some issues with taxing the vehicle. Because of this, we were not able to drive the car for three weeks. It was understandable, and everything has now been sorted. I cannot remember the name of the person who was helping us, but he was very apologetic and even offered to cover my postage. We are currently having an issue with the brake discs, as the car shakes when it reaches certain speeds. I am planning to call the dealership to see what can be done to resolve this. Other than that, I am happy with the customer service at the dealership. They have been honest and fair from the beginning and have looked after us as best they can. At the moment, I would give a rating of 4 out of 5 stars, just due to the brake issue.

There was some misinformation on the V5 that needed sorting. Wanstead took this on, dealt with it, and I had everything back and sorted within a week. The way they handled it was great. They took full responsibility and made sure I was happy. As for the vehicle I purchased, I have not had any issues at all. I would definitely recommend them.

Customer service was great, everything has been perfect with my vehicle since I have had it, not any issues to report, I would give them a 5 star!!

Overall, it was good service with Wanstead Carriages. When I went to pick up the car, I gave it a check over and everything looked great. However, when I got home, I realised that the mirror where the sun visor is was actually cracked. The only reason I did not notice this earlier is because it is not something that usually comes to mind when checking a vehicle, so it did catch me off guard a bit. That said, everything else has been completely fine since having the vehicle, and I am happy with it as well as the service.

I had some issues with the car having a leak, but after speaking to Wanstead this has now been sorted, they paid for it to get fixed and made sure none of it was at my expense. Since this has been fixed everything has been fine and I am happy that they stuck to there word of sorting this for me.

Great experience overall. No pressure sales, Very informative and helpful.

Yes, I just bought a car from them and honestly couldn’t be happier! From start to finish the customer service was spot on, Chiyago and Adam are the best – super helpful and easy to deal with. The car itself is in great shape, really well looked after inside and out. The where genuine, down to earth, and made the whole thing stress-free. Even sorted me out with a free plate for my private reg, which was a really nice touch. Definitely recommend! 🚗👍

Service was great, the staff were nothing but helpful and friendly. The van was all cleaned for me and there was never too much waiting around it all went quickly. I am very pleased!

I bought a car form them a few days ago customer service was very good anything I asked them to do the service and change the tyres that was done so far I am happy with the car

Having found the vehicle I wanted online whilst holidaying in Germany, Matthew and Chiyago could not have been more helpful. Email communications and calls were exemplary, as if I were ‘down the road.’ Upon collection, the Honda Stepwagon Japanese import which ticked all my boxes, was so superbly valeted - I felt I needed to thank the man in question. No hard sell or pressure at any point in the entire process and Chiyago kept quietly accessible in the background whilst I pondered the final purchase. A very minor issue for a part was picked up (wiper blades) and, no problem “just send us the bill”. Nothing could be faulted. Happy to rate a five out of five. Completely trustworthy.