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Terrible experiense DO NOT BUY A CAR FROM THIS PEOPLE, they sold me a car with numerous issues and for 4 months they're fixing it and Im still waiting, they dont even check their car before they sell, the next day i bought the car already had issues. I literally lost thousands of pounds because of this stand, I cannot work without a car and they even refused to give my money back or change the car when its they legal obligation since they were the ones that sold me the car with issues. I have everything recorded on my phone. They even try to blame the mechanic who is fixing the car when they're the ones who sold me a shit car to begin with. I will tell everyone I do not buy a car from this people cause this experiense its unbeliavable, 4 months and this waiting for the car!!!!!!!!! I already speaking with a lawyer because of this situation if i dont get the car properly fixed soon I will start to take action, the laywer said I will 100% win due to the all the evidence I have, again DO NOT BUY A CAR FROM THIS PEOPLE!
Reviewer has confirmed their email address
Westbrook car sales was very easy to deal with, great experience overall nice professional office very pleased with my new car
Reviewer has confirmed their email address
The team at Westbrook car sales have been excellent, we got our new family car and the service has been exceptional. We agreed our finance before we came to collect and it was all ready to go. Great service and very helpful, well pleased.
Reviewer has confirmed their email address
Sold a car with more rust underneath it than the titanic. We have independently had diagnostics carried out on the car by the AA and they have questioned the validity of its MOT. We have reported them to the motoring ombudsman and are currently pursuing them through county court for reimbursement of our costs to repair the car. Westbrook confirmed in writing they would pay us back but they have failed to do so. If you want a roadworthy vehicle DONT BUY FROM Westbrook Take a look at other negative reviews , it’s not just us !!!!
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I recently brought a vauxhall insignia from westbrook car sales,when I viewed it the car had a few scratches and scuffs the owner of the car dealership said I will promise you I will sort these bits out ,I was told the car would be ready for collection the follow Saturday but i had to wait a week and a half,and they said they would deliver free of charge ,the day they was delivering it the driver rang me and said there is a minor and took the car back to sort,so if you are looking for a honest dealership to purchase a car I would highly recommend these guys they looked after me from start to finish ,thank you westbrook motors
Reviewer has confirmed their email address
great service interview car was left to look at the vehicle with no pressure very professional setup and will definitely come back
Reviewer has confirmed their email address
Terrible Dealership. Bought a car of them and car mats were filled with mould. After a week the car started to show its true colours. Had a turbo leak and a water leak which made the seats go mouldy. Told the dealership about it and they took the car and “fixed it”. Nothing was done. They fixed the water leak but turbo leak is still there meaning car wont accelerate in 4-5th gear. They said they took the car to a car wash. The car was still dirty and they just sprayed some leather cleaner on it. Loads of problems with the car and they still wont reply to my texts or emails. They are avoiding me. I also dropped off the car to them with half a tank of fuel. When i came back i picked it up with 0. Terrible people who just care about the profit. Loads of problems they did not describe.
Reviewer has confirmed their email address
I bought a Range Rover Evoque off Westbrook car sales in October. Unfortunately I have had issues with the central locking on 3 separate occasions. Each time I have taken it back jay has gone above and beyond to remedy the problem. I cannot recommend this firm high enough. I will definitely buy from this firm again. I wish other car sales were as professional and as easy to deal with.
Reviewer has confirmed their email address
Bought a car from here, a week later the timing chain was making loud noises and was quoted £2500 for repairs. Westbrook fixed it, and I was left with no car for a week, working as a nurse and pregnant, was not helpful at all!! A week later my partner and I was driving down a dual carriageway and it completely shut down with no power including brakes!! Very dangerous! They recovered it, and informed us it’s the way it has been drove!! Now considering I only drive to work and back and is an absolutely ridiculous comment to make!! He threatened my partner on the phone, very aggressive which I had to report to the police prior to going there as this actually scared me. When we arrived there, they informed us they had not inspected the car yet, so how can they tell us it’s how it’s been driven!! We had to wait in the car park for them to release money for the car I part exchanged. What worries me more the car is back for sale on their website, please be careful whoever buys this car! Be wary as they go by different business names and have bad reviews. I will be taking this further to the trading standards. Terrible experience.
Reviewer has confirmed their email address
Really helpful from the word go, I cannot praise them enough for the help they offered, as a single mum it was important for me to have a reliable car and the car has been excellent, small issue and it was fixed straight away.
Reviewer has confirmed their email address
Westbrook Car Sales is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Westbrook Car Sales
Unit 14 Global Business Park Saville Road
Peterborough
Peterborough
PE3 7PR
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