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These people sold me a Volvo that broke down in France after five days. The AA said the car was worthless. I returned the car to the dealer and asked for a refund as I had had the car such a short period and under consumer rights you are now entitled to a refund if a car is not fit for purpose. They ceased trading and opened as this company. Same stock same staff. They dumped the car in the midlands and stole my money. Never responded to emails. Do not deal with these people.
Recently bought Vauxhall zafira had a few problems in the last week of its warranty have returned to the guys for repairs will update this post soon ,though they seem liked honest guys and am hoping vehicle is returned in working order fingers crossed as have been pleased with the service and vehicle and they genuinely seem like good guys . , will update review soon
Reviewer has confirmed their email address
David in response to Vauxhall zafira
So just to update got zafira back from Westbrook cars running perfectly and was fixed free of charge , very happy with car and service dealt with jay who managed to get the car fixed and back to me in four days despite the terrible weather very happy with car and service good bunch of guys would definetly recommend .
Purchased a Seat ibiza fr and I have been really happy with my car, When I went to make the purchase the guys were really good and easy to deal with, really enjoyed the experience i had with Westbrook cars. The warranty they gave with themselves is fantastic my car required a small repair and they were prompt got the part in and got the work carried out with no cost to me. Overall they are very good to deal with and im glad I purchased my vehicle from here.
Reviewer has confirmed their email address
We recently purchased a family 7 seater. It was exactly what we was looking for. Westbrook car sales provided me with a new mot with a service. I was really pleased with the way they handled the whole process. The sales person jay was great and really did give me a good deal. I would highly recommend anyone who reads this to give them a go. They are very easy going and nice garage to deal with. Simplicity at the best. Thank you
Reviewer has confirmed their email address
westbrook car sales from Westbrook Car Sales in response to Amazing service..great garage
Ashley many thanks for your honest feedback, always here to help. If you ever need any assistance please feel to contact us. Thank you
Would never buy or recommend anyone to buy from this company.had the car a week before scrapping so many problems.awful service.threatening blokes!
Staff from Westbrook Car Sales in response to AVOID AVOID AVOID
Hi Llana we do not have any record of selling a vehicle to you. We have a simple straight forward process. If any of our customers who have purchased a car from us have any issues then they contact us and we book the vehicle in immediately to be inspected and carry out repairs accordingly. Please feel free to contact us as we would like to know what vehicle this was.
N.B in response to AVOID AVOID AVOID
Dear Llana could you please contact me privately in regards to your dealings with this company. my partner has recently experienced a similar service and I would like to talk about your experience
I recently bought a used Citroen Zsara Picasso from Westbrook Car Sales and I have to say, considering it wasn't an expensive car, the level of service and communication was excellent. After collecting the car and driving home, the engine fault warning light came on. I rang Westbrook the next morning and they got me booked into Autonation in Peterborough to have the fault fixed, it was fixed within a few hours at no cost to me. I have no hesitation in recommending these guys to anyone looking for a used car. Thanks Guys dave
Reviewer has confirmed their email address
westbrook car sales from Westbrook Car Sales in response to Excellent Service from Westbook
Dave thank you very much for your feedback really appreciate it. All the best. Thank you
We would highly recommend Westbrook Car Sales. They were very easy to deal with. We purchased our vw polo. It was priced very fair and the service was great. Easy and simple to deal with. 👍🏻
Reviewer has confirmed their email address
Staff from Westbrook Car Sales in response to Highly recommend
Stacey. Pleasure doing business with you, If you ever need any assistance please feel free to contact us.
I brought a car off them a few weeks ago and got to drive it for 5days and now so many problems!! I looked at previous mot on this car and it had a number of advisories but the latest mot from west brook car sales was clean and no advisories but when my mechanic gave it a look over he couldn't believe the amount of things that are wrong with it as well as all the previous advisories that hadn't been fixed but they took it off of the new MOT disgusting! Just think about money and no one safety! And they won't even pay for the problems they tried to hide but they was Quick enough to sell it to me and take my money!!
Staff from Westbrook Car Sales in response to WESTBROOK CAR SALES HORRENDOUS
Hi Lola, you purchased a fiat 500 through a finance, You called us and said there is a noise coming from the car when you drive, We advised you to bring the vehicle back and we will get this checked for you. We do not hear from you again, then you tell the finance company that the vehicle has some issues. You called back again and requested the warranty information. We sent this to and you said in an email the vehicle has several issues and the mechanic is looking at it. We and the finance company together have ever since been waiting to hear back from you and to know what the issues were that you claimed. You have not sent any information regarding to what the actual issues were. We offered to check the issues you raised and co operated with you and the finance company. In regards to the mot this was carried out by a independent Mot garage, They carry out the test according to the government guidelines. The vehicle had works carried out under the mot which were front shock absorber's as the tester deemed these to be a failure. We just checked the mot history as you claimed we wiped out the previous advisory, The mot history is very clear as the previous mot advisory from 2016 was: Advisory notice item(s) Nearside Rear Child Seat fitted not allowing full inspection of adult belt We do not understand what advisory you saying have been wiped out. We cannot understand why you would leave a such a misleading review. We are to help if you do have any concerns please do not hesitate to contact us by email or phone.
N.B in response to WESTBROOK CAR SALES HORRENDOUS
Dear Lola could you please contact me privately to discuss your dealings with this company as my partner has received a similar service
Very good used car dealership. Salesman was very easy to deal with and not at all pushy, Found them them friendly, professional, with great enthusiasm to customer satisfaction. We are extremely happy with our purchase, and would use Westbrook Car Sales again.
Reviewer has confirmed their email address
Staff from Westbrook Car Sales in response to GREAT PLACE TO BUY USED CAR
Many thanks for your feedback, If ever you need any assistance please contact us.
Went to purchase my saab 9-3, They were Very easy to deal with, no pressure, let us check the vehicle fully and do what I had to, service was great. Also helped me to tax my vehicle online. I'd definitely recommend.
Reviewer has confirmed their email address
Staff from Westbrook Car Sales in response to Great Customer Experience
Jonathan thank you for your kind review, if you ever need any assistance please feel free to contact us. Thanks again.
Westbrook Car Sales is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Westbrook Car Sales
Unit 14 Global Business Park Saville Road
Peterborough
Peterborough
PE3 7PR
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