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66% Recommend
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9 reviews from our car dealer reviews community
Leave a review for West Way Nissan Basingstoke
Leave a review

9 reviews from our car dealer reviews community

Leave a review for West Way Nissan Basingstoke
Leave a review
"New car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service as always. Kept informed all the way.

West Way Nissan from West Way Nissan Basingstoke in response to New car

Hi Bradley, thank you for your 5* review, we really appreciate it.

"New car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Received excellent service from Glenn at West Way Nissan. Glenn was very helpful and spent a lot of time explaining everything. Brilliant service

West Way Nissan from West Way Nissan Basingstoke in response to New car

Hi Marie, thank you for your 5* review of our Basingstoke dealership, we really appreciate it. We will let our team know how much you appreciate their assistance. Happy motoring.

"Car purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have alway received excellent service from Glenn at Westway Basingstoke when changing my car. Excellent communication and always finds the right car.

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+0 Found this review helpful

West Way Nissan from West Way Nissan Basingstoke in response to Car purchase

Hi Val, thank you for the 5* review. We will let Glenn know about this review and how much you appreciated his assistance. Happy motoring

West Way Nissan from West Way Nissan Basingstoke in response to Car purchase

Hi Val, thank you for the 5* review. We will let Glenn know about this review and how much you appreciated his assistance. Happy motoring

"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from start to finish. Popped in for a quick look and decided there and then I was having my Juke. The salesman, Ryan H, was very informative, professional throughout and even after the sale. I can't thank him enough for a smooth and very pleasant experience.

West Way Nissan from West Way Nissan Basingstoke in response to Excellent Service

Hi Sharon, thank you for your kind review. We will let Ryan know how much you appreciated his help. We're glad to hear our team ensured this process went as smoothly as possible.

"Brilliant service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service as always. Wouldn't buy a car anywhere else.

West Way Nissan from West Way Nissan Basingstoke in response to Brilliant service

Hello, thank you for your 5* review, we really appreciate it. Happy motoring!

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I got my first Qashqai four years ago, I have never needed to worry about its reliability or service support, its been a dream car and now I have my new and second of this model from Westway Nissan. My Sales Rep Noel was brilliant and I didn't expect to have my new car unveiled on the day like it was, amazing and very nice to experience. Thank you.

West Way Nissan from West Way Nissan Basingstoke in response to Great service

Hi Andrew, thank you for the 5* review, we really appreciate it. Happy motoring.

"Ignored completely "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hung around ... not one person interested .,, ok take my business elsewhere ... what a bunch

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"Used car Sting !"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Nissan Qashqai on Saturday 13-4-2019 Purchased a Nissan Qashqai from Westway Nissan in Basingstoke on Saturday 13-4-2019 for in excess of 14,000 , when veiwed i noticed that there was bodywork damage to the vehicle , the salesman stated ALL BODYWORK DAMAGE WOULD BE REPAIRED AND NOT TO WORRY ABOUT THAT , i excepted his word {big mistake} and arrived to collect the car a week later and paid 14,188 pounds by bank transfer, we drove away and went strait home with the car when we arrived back home we noticed some of the damage had not been reapaired and immediately returned with the car, to ask the dealer to rectify this as promised, we have been told today that , and i quote, Westway Nissan have no plans to rectify the bodywork damage, and there is nothing more thay can offer, so basiclay they have our money so we can now get lost ! lovely attitude! DO NOT BUY A CAR FROM THESE PEOPLE !!!!!!!

"Westway Nissan Basingstoke - stay clear"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

West Way Nissan Basingstoke, stay clear. Picked up my vehicle and something was wrong with its suspension (the car is only two and a half years old)! No wheel locking nut in car or car aerial. Lots of me chasing the dealership. Quick enough to take money and shocking post sales service.

jamie Pitter in response to Westway Nissan Basingstoke - stay clear

Had a very similar experience , when you have paid any after sales service completely evapourates

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Dealership Information

Our Basingstoke dealership is able to provide you with everything you would expect from a franchised dealer and much more. With an outstanding choice of the latest Nissan range including city cars such as the Micra hatchback and Note, popular crossovers Juke & Qashqai SUV, the 100% 100% electric Nissan LEAF, and 4x4s such as X-Trail and Navara pickup truck. You'll also be pleased to know our dealership offer the electric Nissan ARIYA for sale. We also have a wide selection of quality Used Cars plus servicing and aftercare to the highest standard. We aim to create a professional and friendly atmosphere which is why we are able to attract customers from all over the area including Reading and Newbury. Call in yourself and discover what it is about West Way Basingstoke that makes it such a popular destination for so many.

On-site at Basingstoke, our Motability specialist can support you to understand the benefits of Nissan on Motability and to select the best Nissan vehicle for you. There are also a number of accessible facilities on-site including disabled parking, disabled toilets and facilities for the hard of hearing and sight.

For April - June 2013, West Way Basingstoke came 2nd Place in the Nissan Medium Dealer League for Outstanding Performance in Accessories & Retail Parts Sales.  

At West Way Basingstoke, you will find a standard charger for your Nissan LEAF.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews3.7 out of 5 stars — Rated Very Good
Excellent
6
Very Good
0
Average
0
Poor
1
Terrible
2

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  • Contact Information

    Address

    West Way Nissan Basingstoke
    Edison Road
    Basingstoke
    Hampshire
    RG21 6YH

    Get in touch

    01256 242084
    http://www.westwaynissan.co.uk/west-way-nissan-basingstoke

    Opening times
    Mon 08.00 - 18.00
    Tue 08.00 - 18.00
    Wed 08.00 - 18.00
    Thu 08.00 - 18.00
    Fri 08.00 - 18.00
    Sat 08.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    66%
    Would recommend this dealer to family and friends
    66%
    Percent of reviews responded to by this dealer

    Additional Information About West Way Nissan Basingstoke

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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