Andrea C, April 2024
"Fantastic Service !! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have just collected my new car from Whites Cars and am over the moon with the customer service and condition of my new car!! Roy & Lee we’re both very patient with us looking around the vehicle and answered all of my questions in a very polite and non pushy manner. It can be quite intimidating as a woman buying a new car alone but the guys put me at ease and really looked after me and explained everything. Thanks ever so much guys!! See you again in a few years for an upgrade!!
+0 Found this review helpful
Fiona, August 2023
"Disappointed is an understatement "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After 4 months of trawling cars all of which were inevitably accident damaged I happened upon a car on the whites cars website also on auto trader.
The car was over my budget & over priced but after many conversations & videos I was assured that this was straight.
How wrong was I. After a number of tricks to mask the damage in the positioning on viewing plus the layers of polish & detailing it became apparent after a couple of weeks that this has been in a broadside accident & very badly repaired. Now the polish is gone it is there for all to see.
I emailed Whites to discuss
but there has been no response to the correspondence whatsoever.
Buyer beware
+1 Found this review helpful
Anthony W, March 2021
"Wouldn’t buy from anywhere else!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have just collected my new A6 Avant S Line from the chaps at Whites Cars. This is the 3rd car we have purchased from them in 7 years and we wouldn’t dream of going anywhere else. Everything you can ask for in a garage, fantastically presented vehicles and absolute gentlemen every time!! Exactly how car sales should be done. See you again soon guys!! Anthony Warrington. A6 Avant.
+4 Found this review helpful
Anna S, February 2021
"Customer service 2nd to none!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I could not recommend Whites Cars enough. Me and my husband both had all our questions answered and nothing was to much trouble for the salesman. We are extremely happy with our new car and the whole process with Whites Cars was a pleasure. Thanks guys!! Anna and Bill.
+6 Found this review helpful
Anonymous, January 2021
"EXCELLENT CAR SALES SERVICE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really amazing company. Friendly staff, first class service- highly recommended!!!
+8 Found this review helpful
Anonymous, January 2021
"Fantastic Experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Lee helped me from start to finish with outstanding knowledge of the car and finance options and walked me through the whole experience.
Would highly recommend this dealership.
+7 Found this review helpful
Jenny H, January 2021
"Professional, friendly, amazing service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a car from this company around 4 weeks ago and they couldn't have been more helpful! Really friendly, nothing was too much effort for them, and I am over the moon with my new car! They were happy to explain anything I needed to know and were super professional. Would highly recommend!
+7 Found this review helpful
Sam C, January 2021
"Great company "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Brought a few cars from these guys and had nothing but pleasant experiences, would highly recommend
+5 Found this review helpful
Chelsea S, January 2021
"Cowboys taking advantage of young women!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
These people completely ripped off my sister and washed their hands of it all! They took complete advantage of her, especially using the pandemic to their advantage, and lied through their teeth about the car they mis sold her. She had worked hard to save up to buy her dream car, spent 7 grand on it, and they didn't disclose that it had a huge gash in one of its cylinders AND a huge dent in the engine!! Not to mention the satnav and air con didn't work! They also wouldn't let her test drive it (supposedly due to the pandemic but they let her sit inside it, so seems convenient for them..) she had to shell out an extra 3 grand which she asked more than reasonably for them to help with out of what she paid them, especially considering they put her in danger selling her this car without disclosing these things! They ignored her for weeks then sent her intimidating letters from their (dodgy) solicitors. Honestly, truly disgusting and reprehensible people working there. Here's to hoping someone with expendable cash can take the time and money to take them to court and put them out of business. Sadly, my 22 year old sister does not and has paid enough for trusting these scumbags. They have been reported to trading standards at the very least and more fool these guys- my sister has quite the Youtube and Instagram following and recently spoke about this in detail :) To the guy that chose my sister as an easy mark - she gave you ample and fair opportunity to make things right with her, and you resorted to scare tactics. You will no doubt get what is coming to you soon.
+6 Found this review helpful
Warwick in response to Cowboys taking advantage of young women!
You should have read and digested my review I gave these people,on July 2018.
My review includes the proof., via way of sights to see the copies of the documents mentioned.
Andy S, January 2021
"Fantastic experience!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I Recently bought my wife an Audi Q5 from Whites Cars and couldn’t be more pleased!! The whole process from start to finish has been completely hassle free. The 2 guys we dealt with were very knowledgeable and extremely polite and friendly. All in all a fantastic experience!! We will certainly be back when we need an upgrade. Thanks again guys!! Andy and Helen.
+6 Found this review helpful