What a great service we received when looking at a new BMW. Wiiliams Bolton were very friendly and professional.

I have recently discovered that Williams Bolton BMW has put many of its customers at risk by ignoring warning that in many of its models the isofix (child restraints) may be faulty. There was a recall on numerous models 3 years ago, my car has since been serviced by this garage twice and booked in for a third service without notification which I subsequently cancelled. When I enquired why this fault was not corrected on any of these occasions, they blamed human error as there system did flag a recall was outstanding. As this has happened on 3 occasions they have acknowledged that staff training is needed. I am however concerned that many people in our local area may have been effected by this and are potentially endangering the safety of there children. I have a 2 year old who has unknowingly been placed at risk because of this. On complaint they have agreed to refund me the cost of the services but refuse to pay any form of compensation for putting my child in danger. The service manager did not seem to understand there accountability towards customer SAFETY. my advice premium price for incompetent undetrained staff and poor customer service from the top down

I called them to test drive a car I wanted, I got invited in by Russell d who shown me around and helped me, he went out of his way to get my car faster than expected and now I’m it after just over a month, I received a lovely bunch of flowers when I picked up my car too! I’ll definitely be back in the future :)

purchased a bmw from knights Stafford last year with a full bmw 2 year warrantry , had caliper issues so phoned bmw Williams Bolton , was told he wanted £165 just to take a look , explained it was under warranty , not interested still want 165 even tho it was juddering at speed and dangerous take my advice don't buy a car from these idiots I know I wont.

My wife Ann Eccleshare brought her BMW Convertble in because of a faulty light on the dashboard. The staff were so helpful and I even got a special hot chocolate and dietary advice from a lovely lady who is a great ambassador to Williams Bolton. Thank you. Peter Jones.

Williams BMW Bolton scratched my brand new 1k miles bmw painting the rusty bell Housing that rusted on a new car with weeks & then try to blame me and say it was already there,try and buff that out and remove the lacquer going ott + take a all round vid before you leave your car with these butchers ( b warned ).