8% Reviews
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73% Recommend
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112 reviews from our car dealer reviews community
Leave a review for Williams Group Maidstone Ltd
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112 reviews from our car dealer reviews community

Leave a review for Williams Group Maidstone Ltd
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"Con artists "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT GO TO THEM FOR YOUR CAR!!! Learnt the hard way! They scam you and just take money off you and don’t even tell you! Don’t even respond, shit service, bad attitudes especially having bought a 50k car!!!!!

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+5 Found this review helpful
"Fantastic service and great car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with the whole experience. Shakira was our contact and made the process exceptionally stress free. Very happy with my new car. I would highly recommend the Williams Group and particularly Shakira, she was very knowledgeable, helpful, professional and really understood my requirements.

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+0 Found this review helpful
"Fantastic end to end process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a car from Williams Group which was an excellent experience from start to end. My contact was Shakira, she was professional, helpful and knowledgeable all the way through the buying process. She provided confidence in the car and was very transparent with us particularly in the first video call when we wanted to see the real condition of the car before we travelled over 100 miles to view it. She answered all of our many questions and was extremely responsive over phone and email.

"Jaguar XE blue false year and condition "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Advert says car is from 2016 but really is 2015 also turbo are liking oil, front tyres are bald, a lot of scratches around but dealer pretends as a perfect condition

Justin Cane from Williams Group Maidstone Ltd in response to Jaguar XE blue false year and condition

Adam. Thank you for your review. I’m sorry we didn’t meet your expectations this time. However I would like to point out that the car has just arrived with us and is due to go through the work shop for a PDi,full mop and polish and then off for an independent MOT who will certainly clarify whether the tyres are “bald”. Also the car is in excellent condition for a 4 year old car that has travelled 94000. The workshop will look to see if there are any leaks when it goes through our Pre Delivery Inspection and as to it being a 2015 car not 2016, you leave me confused. The car was registered 30/01/2016. Again sorry we could not please you on this occasion. Justin GM.

"Good service, "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

vert helpul service when buying a vechicle. Chris Mosely was very accomodation and helpful despite the current situation., Highly recommended for your next purchase of a luxury brand.

"Lucky customer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

On Friday afternoon I booked an appointment for the next morning at Williams Group Maidstone. The seller knew I was from Dudley, so he knew I was more than 3 hours away. The next day the "seller" Peter called me at around 9 am, when I was already 2 hours in driving and said that late last night his colleague took the deposit from someone else and when I asked if it was a joke because I was on my way, he started to laugh and then said that he will let me know if the car won't sell and I didn't even hear a sorry from him. Wasted 5 hours driving for nothing. When I came back home I read all of the reviews and I am more than happy that I didn't buy the car from them. Thank you, Peter.

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+7 Found this review helpful
"So happy!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My husband fell in love with a Jaguar he saw on the website and we arranged an appointment with Peter to go an see it last week and it was perfect, just what we were looking for! Peter ensured that the whole process from viewing the car to arranging to trade in my car and picking up the car today has been been seamless and we couldn't be happier. The great thing about dealing with the guys at Williams is what you see is what you get, They don't have a flash show room with cheesy salesmen just 'normal' guys who are honest without being pushy! We paid a good price for the car and I got a fair deal on trading mine in. Fabulous service and we would certainly recommend Williams Group Maidstone.

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+0 Found this review helpful
"Excellent company and beautiful cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I saw the exact car I was after (BMW 2 series coupe) and decided to book to view. Tom gave me the option of placing a £500 deposit to secure the car, which I was a little sceptical of doing, but was assured that if for any reason the car wasn’t as I expected, I would get this back. So I paid the deposit and went to view the car up the following day. It was absolutely beautiful and completely immaculate! I was very impressed and happy with the car. I decided there and then I wanted to buy it, and Tom was friendly, helpful and professional throughout the process. I had a small hiccup regarding the tyres a couple of days after purchasing the car, but I emailed the Tom and he responded quickly and they reimbursed me fully for the money I spent out, which is excellent customer service. They have made buying a car stress free and I couldn’t be happier. I would definitely recommend Williams Group in Maidstone anyone looking to buy a new car, give this place a try. They are fantastic.

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+0 Found this review helpful
"Great experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My whole experience has been fantastic . Peter sent me a video of the car and also because we live in Cornwall and I had the car picked up he even sent me a video of it leaving on the trailer . When it arrived it was exactly as Peter said it was. Yes I would by another car from these guys . Well done williams group!

"Great experience"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service and very polite and friendly staff. Would definitely recommend Williams Group.

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+0 Found this review helpful
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Dealership Information

Welcome to Williams Group, a privately owned used car operation with branches in Maidstone and Wolverhampton.

There are several factors that will make your Williams experience completely different from most used car outlets you have encountered.
Firstly, and most importantly, are the people that make up Williams Group. It is believed that there is no substitute for experience, and here at Williams you will find that our team's experience is knitted with modern technology to deliver a refreshing, time saving, and professional approach to used car retailing.
Williams group has a dedicated Buying company which sources cars direct from the public, therefore (virtually without exception) all cars are direct from the private owner either purchased directly or taken in part exchange directly. When buying from us you can be assured that you are not buying something thats been passed through the trade many times, passed through auction or been disposed of due to unknown issues.
Dealing with people over the internet can be a fairly remote affair, not so at Williams. We are geared up to provide detailed information remotely about all our vehicles with citnow walk round videos and information packs providing information of specification, service history, etc. Like many of our customers you can be confident to travel from a long distance to buy your dream car, safe in the knowledge you’re not going to be disappointed on arrival at one of our sites.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
112 reviews4 out of 5 stars — Rated Very Good
Excellent
80
Very Good
3
Average
6
Poor
5
Terrible
18

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  • Contact Information

    Address

    Williams Group Maidstone Ltd
    Dean Street
    Maidstone
    Kent
    ME15 0PS

    Get in touch

    01622 808372
    http://www.williamssalesltd.co.uk/

    Opening times
    Mon 09.00 - 17.15
    Tue 09.00 - 17.15
    Wed 09.00 - 17.15
    Thu 09.00 - 17.15
    Fri 09.00 - 17.15
    Sat 09.00 - 17.15
    Sun 10.00 - 16.00

    Dealership Statistics

    73%
    Would recommend this dealer to family and friends
    8%
    Percent of reviews responded to by this dealer

    Additional Information About Williams Group Maidstone Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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