Ross C, July 2025
"I'm really enjoying the car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We were just looking for Fiestas and we found Williams Motor Company on Autotrader so we decided to pop in. There was no faffing about with any pressure to buy - I've done a fair few miles in the car so far and I'm really enjoying it!
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to I'm really enjoying the car
Hi Ross.
Thank you for the great feedback! We're glad you found us through Autotrader and even more pleased to hear you felt no pressure during your visit — that's exactly the kind of experience we aim to provide.
It’s fantastic to know you’re enjoying your Fiesta and already getting some good miles in! If you ever need anything or have any questions down the line, don’t hesitate to get in touch.
Enjoy the drive and thanks again for choosing Williams Motor Company!
Anonymous, July 2025
"The customer service staff were ok"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had an issues with the battery so I took it back to them. They wanted me to use my own recovery service to to get the car back to them even though I'm local to them which wasn't great, but it has since been fixed. The customer service staff were ok - they gave me time to look around in my own time.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to The customer service staff were ok
Thank you for taking the time to share your feedback. We’re sorry to hear about the inconvenience you experienced with the battery issue and the recovery process — we understand how frustrating that must have been
That said, we’re glad to know the issue has since been resolved and that you felt comfortable exploring at your own pace during your visit. Your comments about our customer service are appreciated, and we’ll take your experience on board as we continue to improve how we support our customers.
Thanks again for your honest feedback — we hope to provide a smoother experience next time.
Angela R, July 2025
"They were really helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The car was ready when I asked it to be ready, the follow up from aftersales was good and whoever I spoke to was really helpful. They gave me good advice regarding which car to go for too. I think the signage could do with some work though - I was looking for them and I drove past them twice without realising they were there. It was a really good experience though.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to They were really helpful
Hi Angela
Thank you so much for your feedback! We're really pleased to hear that your car was ready on time and that our team was helpful and provided good advice throughout your visit.
We really appreciate your comment about the signage—it's valuable feedback, and we’ll definitely look into making improvements to ensure we’re easier to find in the future.
We're glad you had a positive experience overall, and we hope to welcome you back again soon!
Olivia S, June 2025
"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Sales staff were helpful on the day, helping picking a car that was most suitable for us, and then everything was smooth for purchasing it and all the faults pointed out had been fixed, very happy with the car.
Thanks
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to 5
Hi Olivia.
Thank you for your lovely feedback! We're so pleased to hear the sales team were helpful in finding the right car for you and that everything went smoothly with the purchase. It’s great to know the faults were addressed and you're happy with your vehicle. Enjoy the new car, and thanks again for choosing us!
Richard D, June 2025
"5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Lovely service at Williams. Even after buying the car, I have been able to communicate with the staff without any issues. They are always happy to help, a lovely bunch of people. Five stars to them all.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to 5 stars
Hi Richard.
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with the team at Williams, both during and after your purchase. It's great to know the communication has remained smooth and supportive — the team will really appreciate your five-star shoutout! Wishing you many happy miles ahead!
James R, June 2025
"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 - Good customer service and that they ensured the car was in good condition before giving me the keys
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to 5
Hi James.
Thanks for the great review! We're glad to hear you were happy with the customer service and that the car was handed over in top condition. Enjoy the drive, and don’t hesitate to reach out if you need anything in the future!
Lewis M, June 2025
"Smooth, professional, no hassle"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything went smoothly. The vehicle is running great, and I have had no issues with it. I am very pleased overall with both the service I received and my car. I can’t complain. I would definitely recommend them for an easy transaction.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Smooth, professional, no hassle
Hi Lewis.
Thanks so much for the great feedback! We're really happy to hear everything went smoothly and that the vehicle is running perfectly for you. It’s great to know you were pleased with both the service and your car — that’s exactly what we aim for. We truly appreciate the recommendation and hope you continue to enjoy every mile!
Lucy D, June 2025
"Great communication throughout"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I wasn’t waiting around. It was a quick and easy process. Dave who helped me was very nice. He answered all my questions and made sure I was happy with everything before the purchase. I really appreciated that they did an MOT for me in time for collection as I have a busy work schedule. It was great that they took care of that. They also taxed the vehicle and made sure my tyres were all pumped before I left. There was great communication throughout and no pushiness for the sale. It was a 5-star experience.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Great communication throughout
Hi Lucy.
Thank you for the fantastic feedback! We're so pleased to hear the process was quick and hassle-free for you. Dave will be glad to know his support made a difference — we always aim to make sure our customers feel confident and well looked after. It’s great to hear the MOT, tax, and final checks were all sorted in time to fit around your schedule. Your 5-star rating means a lot, and we really appreciate you taking the time to share your experience. Enjoy the new car
David P, June 2025
"5/5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We are really enjoying our vehicle and have been out in it quite a bit. We were really pleased with the customer service. The staff were accommodating and made it a good experience for us. Full marks, 5 out of 5!
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to 5/5
Hi David.
That’s fantastic to hear – thank you! We’re so glad you’re enjoying the vehicle and making the most of it. It’s great to know our team made the experience a positive one for you. Your 5 out of 5 means a lot to us, and we truly appreciate the kind words. Wishing you many happy journeys ahead!
George O, June 2025
"A great car buying experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have been to Williams a few times just to browse and look around. I have found that all the staff are really patient and confident in what they do. There is never any pressure and they let you go at your own pace. It is a very accommodating and friendly dealership. There is also a great selection at Williams, from first car dingers to more upmarket cars such as Porsches. They have electrics and everything in between. You would definitely be able to find the car for you at Williams. A big thank you to all the staff for helping me with my purchase.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to A great car buying experience
Hi George.
Thank you so much for your kind words! We're really pleased to hear that you've had such a positive experience with us at Williams. It’s great to know our team made you feel comfortable and supported throughout — we believe buying a car should be pressure-free and at your own pace. We're also glad you appreciated the variety in our stock! A big thank you back to you for choosing us, and we hope you enjoy your new car for many miles to come.
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