My wife ordered an Abarth 595 from Wilsons on June 6th 2022, through the motability scheme. It was all accepted and signed for on that date. In mid June Abarth left the motability scheme, which shouldn't affect the out come of our contract... Except for the fact that despite a phone call the following Monday from wilsons that the order had been sent through they actually SAT ON THE PAPERWORK FOR A MONTH only submitting it at the beginning of July. Fast forward to now 5 months later, We received a phone call THIS WEEK from Wilsons informing us very sheepishly that Abarth are refusing to honour said contract as by the time they received our order they'd left motability. LIVID does not come close.

The service department and overall after sales care in Wilsons is nothing sort of disgraceful. No attempt to offer any good will or support for the customer. Communication almost non-existent but more important Benn, the Service Manager was quite happy to lie about what was going to happen with my car. When called out, he refused to speak to me. I can’t value any company who are happy to lie. Can you ? In my honest opinion, wholly untrustworthy

First class experience with Frankie, she was so helpful and informative. Would recommend to anyone.

Excellent, professional service by a very patient understanding sales person Ollie Ince. All staff are all attentive and very polite and thanks to the Business Manager Nick for also being patient. The coffee is also great, many thanks Tracy.

So helpful, informative and friendly

10/10 services

Very helpful, listened to my needs and helped me choose an appropriate vehicle.