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301 reviews from our car dealer reviews community
Leave a review for Windmill Autos
Leave a review

301 reviews from our car dealer reviews community

Leave a review for Windmill Autos
Leave a review
"Great selection of cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a wonderful experience, was shown an variety of cars and was left on my own to look around the cars and they even let me go out on my test drive on my own. Answered all my questions and made me feel comfortable. Great service!

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"FALSE PROMISES AND TERRIBLE CUSTOMER SER"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I STRONGLY SUGGEST YOU DO NOT PURCHASE A CAR FROM THIS DEALERSHIP. FALSE PROMISES AND TERRIBLE CUSTOMER SERVICE. I purchased an Audi A4 last year October 2021 from Windmill Autos. Unfortunately, noticed a series of faults the same day I took the car from the dealership. I immediately called Windmill Autos and reported these faults. I was assured that the said faults will be repaired by thier garage (on site). Subsequently, an appointment was made to bring the car to thier garage in November 2021 for the repairs. I drove to the garage (about 100miles to Sandy) as per arranged. We also agreed to leave the car at the garage for a week for the diagnostics and repairs. On the day I was suppose to collect my car, I called the dealership to confirm collection as agreed. The customer service representative confirmed that the works on the car was done and happy for the car to be collected. Shortly after, I received another call informing me that unfortunately my car wasn't ready for collection as previously informed. Subsequently, I received further hostile and aggressive phone calls from Windmill Autos that I was not allowed at the dealership. In total, I received about 8 threantings calls consecutively from the staff at this dealership. Interestingly, I later learnt that the access to move my car out from the garage was obstructed by another car that was been worked. The dealership could have been honest with me and not engage in such mischievous attitude and process to obstruct me from getting my car. Following this stressful incidents to get my car back, Windmill Autos told me that they will have to purchase some parts for the repairs therefore, I will be contacted when the parts arrive. The dealership telephoned me on th 7th December 2021 to apologise for the unprofessional behaviour of the staff and also my poor experience, its been (4) four months since Windmill Autos said it will contact me to rearrange the repairs once the new part is received by the garage. Still counting and waiting. I have reported this matter to the approriate authorities for advice and also the appropriate action. My experience with Windmill Autos is utterly disappointing, shameful, poor and tragic. I hope lessons will be learnt from my experience, please take your money elsewhere.

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+11 Found this review helpful
"Highly recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Came in today to have a look at and subsequently purchased a 2017 BMW 320d Msport from these guys. The whole process from start to finish was a pleasure. Sam was spot on to deal with. Very informative and answered all questions. The whole experience was very laid back and there was no pressure whatsoever and no fancy sales pitch. To say I am happy with the car is an understatement. On arrival the car was immaculately presented and ready to go, despite the dealer being shut Sam made special arrangements as I was travelling up from Suffolk. 10/10 would recommend these to anyone.

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+1 Found this review helpful
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"SERVICE TO A POINT THEN COULD NOT CARE"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BUYER BEWARE,THE BUYING PROCESS WAS FAIR AND DELIVERY ALTHOUGH SLOW DUE THE PANDEMIC WAS GOOD THEN IT ALL WENT WRONG. THE CAR WAS FOUND TO BE FULL OF OLD DIRTY SMELLY WATER IN THE SPARE WHEEL WELL AND HAD AN OBVIOUS MAJOR ISSUE BUT FURTHER CONTACT WITH WINDMILL WAS TOTALLY IGNORED AND ALAS EVEN IF THE LAST DEALER ON EARTH I WOULD RATHER WALK THAN BUY FROM THEM AGAIN

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+4 Found this review helpful
"Courteous salesmen with good stock"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a VW Passat In Aug 2021 from Windmill Autos in Sandy. I'm happy with the car and the salesman I dealt with was Andy who was always polite and courteous. Plus the aftersales service was good.

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Friendly staff. Left us to look at cars on our own and then happy to answer questions. Car checked and serviced before we picked it up and vehicle cleaned for us. Sorted out tax online for us before we left and the change of ownership. Second used car I've bought from them. The first 5 years ago sold back to them in part exchange. Would recommend

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"Not helpful "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchase a car in April of this ( 2021) I had my own mechanic to give it a once over he came back with a report that there was a lot of rust underneath and needed brake disc and pads alround. I rang them up to ask if thay was going to put it right, only to be told that my mechanic was a liar and only trying to make money out of me. Thay was not interested I had to pay to put myself to put work right. IF anyone if thinking purchasing a vehicle from this company stay well clear.

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+8 Found this review helpful
"Great customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased an Audi A6 from Sam at Windmill autos. A very professional man and helped us through every step of the way. Kept us informed with what was happening with the car and made sure that his customer service was at an extremely high standard. The purchase process was very easy and the car was ready within a week. Definitely would purchase a car from Windmill Autos again!

"Very good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was sold a Ford Kuga by Andy She didn’t only have quality costumer service but with being a very picky costumer, she accommodated all of my needs. She made it the least stressful experience and was always there to answer any questions. Quality costumer service Quality car Quality experience.

"Great service by Sam and the team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Windmill autos were brilliant from start to finish. Everything was explained well, and good communication. The car I purchased has been brilliant overall I would recommend the business. Friendly service and no sales push either, very happy with the car. Thanks again.

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+2 Found this review helpful
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Dealership Information

Windmill Autos of Sandy, Bedfordshire Appreciate That Your Decision to Purchase a Car is a Very Important One & We Are Here to Help Make The Process of Buying a Pre-Loved Car as Easy as Possible.

Welcome to Windmill Autos Ltd in Sandy, We are a family-run, independent car dealership and have been established for more than 25 years.

Unbeatable deals on used cars in and around Bedfordshire, Hertfordshire, Buckinghamshire and Cambridgeshire. We are located on the A1 southbound and are easy to find.

For fantastic offers and great choices, Windmill Autos Ltd is your number one second-hand car dealer in Sandy, Bedfordshire. Based in Sandy, Bedfordshire We pride ourselves on offering a fantastic range of secondhand cars featuring all makes and models sourced directly from the main dealers. With so many choices on second-hand cars, Windmill Autos Ltd in Sandy, Bedfordshire can provide the right car at the right price

We offer full dealer facilities, competitive finance packages, warranty with most cars and various products to suit people's needs. We have a high standard for our vehicles where we MOT and fully service every car when needed, along with the essentials we Hpi check all of our vehicles giving you full peace of mind, making buying your next car as easy as possible so why go anywhere else? Don't delay visiting us, and get the best prices on quality used cars in Sandy, Bedfordshire.

***** NEW STOCK ARRIVING DAILY SO JUST GIVE US A CALL OR VISIT US AND BE THE FIRST TO FIND OUT ABOUT OUR LATEST OFFERS, SERVING YOU FOR OVER 25 YEARS*****

We are open 7 days a week so contact the team today to arrange a viewing or a test drive, we look forward to your enquiry.

WINDMILL AUTOS LTD make every effort to ensure all prices and vehicle details are correct however, as these are used cars the specification can sometimes differ from that displayed. Please satisfy yourself that a vehicle has a specific feature that's important to you before purchasing-our staff will be more than happy to assist you.

View our great deals on fantastic used cars. Our stock changes frequently so contact us to avoid disappointment!

All deposits are non-refundable.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2015

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
301 reviews4.7 out of 5 stars — Rated Excellent
Excellent
267
Very Good
17
Average
1
Poor
7
Terrible
9

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    Contact Information

    Address

    Windmill Autos
    London Road
    Sandy
    Central Bedfordshire
    SG19 1DZ

    Get in touch

    01767 683113
    http://www.windmillautosltd.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 17.00

    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Windmill Autos

    Company Formed: 2015
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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