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CSN’s owner is your stereotypical used car salesman - with a disarming, ‘Del Boy’ patter when selling, but if problems arise after you buy, don’t expect the same treatment in after-sales service. My Son-in-Law bought a 7-seater from Woolston Garage in June, but within two days the engine was randomly cutting out. The warranty allowed him to take it to a local garage (not a main dealer), but after EIGHT weeks the garage admitted defeat in trying to find & fix the fault. My S-in-L and daughter were loaned an inadequate car to accommodate their family (4 children) during that time, and after hearing that their car was unrepairable there came another shock. Declining a replacement car in favour of a refund, the proprietor told them that no funds were available until he sold more cars - WHAT?! My daughter, after a number of fruitless calls to him, sought legal advice and it was only a letter threatening court action which finally secured their refund. CSN? Caution Seriously Needed!
I bought a lovely BMW sliver Series 1iv had it a couple of years I am very happy with this car they sold me I would go to them to buy another car they are 100% Genuine and would Recommend Woolston Garage to anyone looking for a car
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Tony at Woolson Garage appeared genuine, friendly and honest, however after less than 24hrs after owning the car, exhaust was broken, piston seals are degraded, wheel alignment is out and to top it off this car has cloned reg plates, absolute unprofessional.
Tony Hawke from Woolston Garage Ltd in response to Avoid at all costs
I have only just seen this review after over a year and I new nothing about any of this and was horrified and bewildered, this review was under Woolston Garage I am CSN cars ? So the customer has not ever contact me so if this was one off my car’s I would have sorted this out or given his money back, exhaust broken ? Piston seals degraded and car was cloned with reg plates, No way the police would have been in touch if this was true, I think it was more likely it has had a number plate change witch DVLA would have done, I would like to know more about this so Paul please call or come and see me to sort this out., not happy with this review
tony hawke from Woolston Garage Ltd in response to Avoid at all costs
We have just found this review, We have no knowledge of this car and cannot tie it to a customer, if however the customer would like to contact us we will endevour to assist in any way possible.To our knowledge we have never owned or sold a cloaned car and we are sure if this was the case we would have been contacted by the authorities.
It was just perfect with Woolston Garage...they were straight forward and the whole buying process went through easily without problems. Very reasonable and up front with you. From the moment you walked in they looked after me, they found me a good price and even gave me money for my old broken car on part ex! Of course I would recommend to car buyers
Reviewer has confirmed their email address
Woolston Garage Ltd is an Independent dealership that is based in Southampton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Deals in: Cars
Manufacturers: Sells a variety of makes and models
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