5% Reviews
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84% Recommend
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19 reviews from our car dealer reviews community
Leave a review for Wynyard Motor Company
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19 reviews from our car dealer reviews community

Leave a review for Wynyard Motor Company
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"Outstanding "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was lucky enough to find Wynyard Motor Company by accident when searching for a used car for work. I made initial enquiry and within an hour I had a very honest personalised video presentation and a finance example sent to me via email. No hard sell, no hidden charges or stupid admin fees. Customer service is exceptional the highest quality vehicles a competitive price. What impressed me the most is the lengths Greg went to ensure that my new vehicle was completely to my satisfaction, this was regardless of cost, I wasn’t spending a fortune on my vehicle however I received the same level of service as if I had been spending £100k on a car. He really does want the customer to have the best possible buying experience. Wynyard will now be my first stop for my next vehicle, as said outstanding service, exceptional cars to a high standard. I bought with confidence from a gentleman with real integrity and honestly. I will recommend Wynyard and Greg to anyone who wants peace of mind when buying used. Cannot thank them enough... love my new little Astra, I smile every time I get in it. These are the best!

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+5 Found this review helpful
"Awful - avoid at all costs. "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was sold a CLA45, and in under four months of buying it, all four brake discs were warped simultaneously (less than 5k miles done by me, 23k miles overall on a 2 year old car). The company took no ownership and have left me with a £1,500 bill to pay as it's 'my wear and tear'. Their approach (and the response will undoubtedly prove) is unemphatic and shirks any responsibility, they will belligerently deny ownership whenever there is a fault with a car. When I queried it with them, they didn't even know the date I received the car; their record keeping is gung-ho and inaccurate. You will be okay if they sell you a car with no issues, but their vehicle checks are substandard, and should you encounter an issue, you'll be left footing the bill. I cannot stress enough, the deals might look good but you're running the risk of unexpected bills. Go to a proper dealer, these are cowboys. Do not buy a car from Wynyard Motor Company or any of their subsidiaries (LGM Prestige).

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+0 Found this review helpful

Greg Ramsey from Wynyard Motor Company in response to Awful - avoid at all costs.

Hello Jack. I find it very unfortunate to see this review from you suggesting we take this approach, however this could not be further from the truth and take your disparaging remarks very seriously. For avoidance of doubt, you purchased a 17 month old (18) Mercedes CLA 45 AMG with 17000 miles in August from LGM Prestige. This car was sourced and supplied from an approved Mercedes Benz dealer. Mercedes Benz supplied ourselves with a pre delivery inspection, further to this we also carried out our own checks prior releasing the car to yourself. Fast forward 5 months and 5000 miles; you contacted us requesting replacement discs due to them being warped, furthermore you suggested this was present at time of collection. We have responded on every occasion suggesting this could not be possible and questioned why it has took this length of time to notify ourselves. We have supplied all documentation to verify the vehicle condition when supplied to you, however you still disagreed with the evidence given. We have suggested you possibly make a claim against Mercedes Benz as the vehicle is still in manufactures warranty, however due to the nature of the issue I believe the claim will be rejected based on operator error. On most occasions, discs becomes warped due to excessive heat or sudden braking, this is generally down to the operator driving style. I feel it is a shame you felt the need to write this review, however you did threaten us with this when we gave you our final response. Hope this clarifies our position once again.

" Sales service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service with very helpful staff would highly recommend them

"fantastic as per usual "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve just purchased yet another car from this company ‘AUDI R8’ and couldn’t be happier whit the way the staff go out of there way to help you not to mention a great price for my PX well done team Kevin McAskill

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+3 Found this review helpful
"excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought the Vauxhall insignia from Wynyard Motor Company, what can I say but fantastic service from Greg from start to finish gave us what we wanted for our car and sorted everything out all we had to do was pick the car up will defiantly be buying here again would highly recommend.

"stephen "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I phoned Wynyard Motor Company to discuss the price of an, Audi A4 Quattro £16,800 I asked what was their best price and was told abruptly he had four people interested in the car, he then hung up the phone. The call took about 10 seconds, seems like your not suppose to mention the price even if your going to drive 200mls to see the car. Extremely unprofessional shocking attitude, don't buy a car from these arrogant people. How not to sell a car.

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+1 Found this review helpful
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"Been very good! "
3.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've owned my Range Rover that I bought from Wynyard Motor Company for a few months now and I've had no problems with it. The car had a few minor scratches when i picked it up but overall was good. It was quite a far journey of 150 miles to get there and I would recommend them.

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+2 Found this review helpful
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"BMW Buyer "
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No issues with my BMW from Wynyard Motor Company. I have had to change a couple for the tyres but other than that its been perfect. It was clean and looked new when I received it and the value for money is very good. The salesman was really helpful and friendly.

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+2 Found this review helpful
"Excellent all round"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am on to buying my 4th car from this company, i can only say that the service you get from this garage is exceptional, from the sales to the workshop people, i would advise anybody to try this place out. everybody is so friendly no pressure from sales but there when you need them can not fault them. P.S if you do visit and you meet Greg do not mention parrots he seems to have a passion about them.

"8th car from Wynyard Motor Company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought my 8th car from this dealership and couldn't be happier must be the best dealer in the area, the staff present themselves to make sure your looked after they even transferred my private plate FOC. Great job keep up the good work see you in around 6 month to change again.

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Dealership Information

Wynyard Motor Company is an Independent dealership that is based in Stockton On Tees. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
19 reviews4.3 out of 5 stars — Rated Very Good
Excellent
14
Very Good
2
Average
1
Poor
2
Terrible
0

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Contact Information

Address

Wynyard Motor Company
Portrack Lane
Stockton On Tees
North Yorkshire
TS18 2NR

Get in touch

01642 676161
http://www.wynyardmotorcompany.co.uk

Opening times
Mon 09:00 - 18:00
Tue 09:00 - 18:00
Wed 09:00 - 18:00
Thu 09:00 - 18:00
Fri 09:00 - 18:00
Sat 09:00 - 18:00
Sun 10:00 - 16:00

Dealership Statistics

84%
Would recommend this dealer to family and friends
5%
Percent of reviews responded to by this dealer

Additional Information About Wynyard Motor Company

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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