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9 reviews from our car dealer reviews community
Leave a review for ZB Motors Ltd
Leave a review

9 reviews from our car dealer reviews community

Leave a review for ZB Motors Ltd
Leave a review
"Bad Bad Bad Company Pls stay away "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This company is a complete joke. Its not an honest company. One of there staff took my car for repairs and brought it back with more problems than what it was reported. My driver side mirror was changed to a broken one and the back seats was also changed to a damaged one. Beware of this company they are very deceitful. I wouldn't recommend them after such a terrible experience.

"STAY AWAY"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stay away from ZB Motors. I went there to see what's available and test driven 3 cars before chosing a fourth one. All 3 have been making dodgy noises or had loose pedals and gear stick. I bought one that seemed used the least and took it to the garage for a service. Turned out the car had so many issues I would have pay 75% of the car price to get it fixed to a legal road safe state. The MOT history clearly showed that it has failed MOT service and then it passed with no advisories. My mechanic has found exactly same issues as stated on a failed MOT, which means that the car passed the MOT without any servicing done. Only managed to get my money back after I started building a legal case against them. They are liars and their cars are NOT SAFE TO DRIVE.

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+1 Found this review helpful
"1st class service.."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

1st class! I would rather go to ZB Motors than any other car dealer tbh and Ive had my share of smart a car dealers over the years.. They went out of their way to deal with me at awkward times after hours. Let me drive the car a few times. Gave me a great part exchange deal and a great warranty! Easy, pleasant transaction. What more can you ask for.. Highly recommended. Thanks..

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+0 Found this review helpful
"BEWARE!!!!!!!!!!"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Where do I start? When we met the salesman he was relatively polite. He walked us to where the car was stored (car park area, with poor lighting). Vehicle had multiple dents and scuffs which were strategically hidden in the pictures provided but it is to be expected when viewing a used car; However, when the vehicle technician I took with me recognised a fault with the air conditioning, the salesman became argumentative and tried encouraging me to drive it. The car itself drove well but during the drive, the salesman continuously answered phone calls and repeatedly said "They haven't said no yet, call me back in 5" THEN said to me "are you having it?". During the test drive, the salesman's breath was enough to send anyone running, but we persevered. Once back, my vehicle technician asked to look at the 'part service history' so we packed in to a tiny little lift and went to his 'office'. Again, the salesman asked "you having it or not?", whilst the "part service history" (which consisted of two service stamps from when the car was near enough new) was being looked at. So... despite the two service stamped "part service history", hole in the rear door card, the need for a new ac pump/conditioner and four (curbed within an inch of their life) alloys, lack of invoices, various dents and a breath that could strip wall paper, we made an offer; we'd travelled a fair way and I liked the colour of the car. The salesman argued that the ac fix (which he seemed to now acknowledge was a problem) would cost no more than £60 to fix as he'd coincidentally enquired about this on another vehicle, and claimed the vehicle technician was lying about it being considerably more! The salesman then began to speak over us and said "you're wasting my time", "zero on the lift and out the door". Overall, disgusting service, disgusting attitude, disgusting breath and above all, rude! Keep your distance; save yourself unnecessary hassle!

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+4 Found this review helpful
"Untitled"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

ZB cars is very good car dealer, I am one of their regular customer. I never had issues with the cars I had from them.

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"Do not trust"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not trust these ZB Motors!!!! They will lie to you and not keep their words!!! I lost over £1500 after the purchase!!! DONT TRUST!!!!!!

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+8 Found this review helpful

Staff from ZB Motors Ltd in response to Do not trust

Which car you bought from us and you lifted bad feedback for us most definitely a high mileage car with no warranty sold as spare and repair.

Staff from ZB Motors Ltd in response to Do not trust

Buy car with professional mechanic on day of purchased. Some day change of gearbox then claimed back to dealer with 3rd party wasn't able to bring car for inspection straight a way claimed gear box problem it has been refused by our self noted as a wrong claimed if it was serious the should bring car for full inspection if any problem defiantly fixed by us we have proof for all.

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"Not all its cracked up to be "
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When i bought my BMW from ZB Motors, it was lovely and clean and in really good condition but since having it I have had issues. The car had a dodgey MOT, needed a service after two days and has 2 illegal tyres. The dealers have not been any help at all and I have had to invest a lot of money into this car after only having it for a few months. I would not recommend this dealership.

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+6 Found this review helpful

Staff from ZB Motors Ltd in response to Not all its cracked up to be

We never sale car with illegal MOT, some times mot has some advisories it means car needs be done as soon as possible , for service you have right to check service documents after decide to buy or not also we can't find which car you bought from us there was not date.

"never buy from them"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a peugeot from ZB Motors ltd last week (22/11/2016) after 2 days it started stalling upon braking. this continued so we informed them on the 4th day that we would like to reject the car as its our legal right to and have a full refund. they proceeded to inform us we couldnt have a refund and that we have a warranty to deal with this issue. We explained that it is our statutory right to reject it as its unsatifactory and not as described in the advert. We have given them time to collect the car and refund us but they are refusing to take our calls or reply to us so now we have no choice but to take them to court. Avoid this dealer at all cost as they are far from professional and shouldn't be allowed to trade

Staff from ZB Motors Ltd in response to never buy from them

I bought 307cc 2004 with full inspection of his self and his wife . we always answer there e-mails and calls , The claimed car cut of and the need full refund back , we offered bring back for inspection and we will fix it if not fixed we will refund your money back but the refused to bring back said come collect car from my house and refund back , the purchased car for £1600 with 3 months warranty warranty costed us £175 but warranty cost was included asking price and paid £50 extra for delivery how can we pick up car 40 miles away from our office for nothing there is no change of mind if problem we need car back and solved problem.

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"Oil leak in engine"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

At the end of April I went to ZB Motors and Bought a BMW and I've recently discovered an oil leak in the engine. I phoned them up and they have put me in touch with a warranty company to see if its covered but they haven't offered any further help or advise or to have the car back to have a look at it. Not the best service in the world.

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+8 Found this review helpful

Staff from ZB Motors Ltd in response to Oil leak in engine

This is your second review for one car you purchased a high mileage car with misfire from engine and £2000 less then market value warranty was only for any warranting lights or any mechanical break down not for wear and tear or make a car brand new from you ringed us couple months after sale also we offered you if any problem bring it for inspection but you in 3 months 10 times touched the engine with different mechanics we have to refused from any help and your review is useless for Zb motors .

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Dealership Information

ZB Motors Ltd is used car dealership that is based in Barking, Greater London. This dealershop operate on viewings by appointment only. They also state that weekends and evenings welcome.

If anyone has had an experience at this dealership then please share this with us by leaving a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews2.3 out of 5 stars — Rated Poor
Excellent
2
Very Good
0
Average
2
Poor
3
Terrible
2

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  • Contact Information

    Address

    ZB Motors Ltd
    160 Fortis House London Road
    Barking
    Greater London
    IG11 8BB

    Get in touch

    07413 044038
    http://www.zb-motors.co.uk/

    Opening times

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    Dealership Statistics

    22%
    Would recommend this dealer to family and friends
    44%
    Percent of reviews responded to by this dealer

    Additional Information About ZB Motors Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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