junction17 from Junction 17 Cars Grantham in response to My first coupe

Hi Anthony, Thank you for your feedback — we really appreciate you taking the time to share it. We’re pleased to hear your transition from your Volkswagen hatchback to your Toyota GT86 has gone well and that you’re enjoying the car. It’s also great to know all your questions were answered and that the process felt smooth and straightforward from start to finish. We appreciate you mentioning the feedback you’d seen online, and we’re glad your experience with reserving and collecting the vehicle was trouble-free. Regarding your V5C, we understand you’re still waiting for this — if you need any update or assistance with it, please don’t hesitate to get in touch and we’ll be happy to help. If there’s anything else you need going forward, we’re here to help. Kind regards, The Team at Junction 17

junction17 from Junction 17 Cars Grantham in response to Sound guys

Hi, Thank you for your great feedback. I’m really pleased to hear the team at our Grantham branch have been brilliant to deal with and that any issues have been resolved for you. It’s also great to know you’re getting on well with your Focus. We really appreciate your comments and your custom. If you need anything in the future, please don’t hesitate to get in touch. Kind regards, Junction17 Team

junction17 from Junction 17 Cars Grantham in response to Absolutely brilliant

Hi Kirstin, Thank you for your feedback — we really appreciate you taking the time to share it. We’re delighted to hear the car has been absolutely brilliant and that the team were helpful and informative throughout, explaining everything clearly and helping give you the confidence to drive away the same day. We do note your comment regarding the MOT being valid for a short period at the point of sale and understand you’ll need to get this booked in. We’re pleased it was included in the price on the day and made clear during the process. If there’s anything you need going forward, please don’t hesitate to get in touch. Kind regards, The Team at Junction 17

junction17 from Junction 17 Cars Grantham in response to Perfect

Hi Megan, Thank you for your feedback — we really appreciate you taking the time to share it. We’re delighted to hear you had the perfect experience at our Grantham branch and that the team made the whole process straightforward for you. It’s also great to know you’re happy with your Audi and enjoying it since purchase. If there’s anything you need going forward, please don’t hesitate to get in touch. Kind regards, The Team at Junction 17

junction 17 from Junction 17 Cars Grantham in response to Spot on service

Hi Jack, Thank you for your feedback — we really appreciate you taking the time to share it. We’re sorry to hear about your previous situation and understand how important it was to get back into a vehicle quickly. We’re pleased the process felt straightforward for you and that the team were easy-going and helpful throughout. We do note your comments regarding the outstanding V5 and the ghost tracker installation. While we’re pleased to hear the main purchase experience went smoothly, we understand how important it is to have everything fully completed. Please rest assured we’ll look into both of these and ensure you’re kept updated and supported until everything is resolved. If you need anything in the meantime, please don’t hesitate to get in touch. Kind regards, The Team at Junction 17

junction 17 from Junction 17 Cars Grantham in response to 10 Stars for Luke

Hi James, Thank you for your feedback — we really appreciate you taking the time to share it. We’re delighted to hear you had a great experience and that you were impressed with the showroom and overall process. It’s great to know the car was exactly as expected with no surprises and that you felt everything was transparent throughout. We’re especially pleased to hear your kind comments about Luke — we’ll make sure your “10 stars” feedback is passed on to him, it will mean a lot. If there’s anything you need in the future, please don’t hesitate to get in touch. Kind regards, The Team at Junction 17

junction17 from Junction 17 Cars Grantham in response to 5

Hi Jessy, Thank you for your feedback — we really appreciate you taking the time to share it. We’re pleased to hear you were happy with the attitude and attention to detail from the team and that they were able to quickly get things sorted for you when it was picked up. It’s great to know they acted promptly to get you on the road. We really appreciate your five-star rating. If there’s anything you need in the future, please don’t hesitate to get in touch. Kind regards, The Team at Junction 17

junction17 from Junction 17 Cars Grantham in response to ⭐⭐⭐⭐⭐

Hi Frank, Thank you for your feedback — we really appreciate your five-star rating. We’re pleased to hear you’re happy with your experience. If there’s anything you need in the future, please don’t hesitate to get in touch. Kind regards, The Team at Junction 17

junction17 from Junction 17 Cars Grantham in response to 5 Stars

Hi Mark, Thank you for your feedback — we really appreciate your five-star rating. We’re delighted to hear you love the car. If there’s anything you need in the future, please don’t hesitate to get in touch. Kind regards, The Team at Junction 17

junction 17 from Junction 17 Cars Grantham in response to The service was okay

Hi Sara, Thank you for your feedback. I’m sorry for the confusion regarding the parking sensors on the vehicle specification. I appreciate you bringing this to our attention, and I’m pleased we’ve been able to agree a solution to have the front and rear sensors installed at our cost. If there is anything further you need or any questions once the work has been completed, please don’t hesitate to get in touch. Kind regards, Darren