Thaoms Y, May 2025
"First time buyer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This was my first time visiting Cheshire Motor Car Sales after seeing the Mercedes CLA advertised on Autotrader. The day after seeing it, I head down to the dealership and purchased it. The service from the team was great, there was no pressure, and I can't complain. Other than noticing that the screen wash isn't cleaning the window very well, all seems well with the car.
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Aftersales from Cheshire Motor Car Sales in response to First time buyer
Thank you so much for your kind feedback! We're delighted to hear you had a great experience with our team and that you’re happy with your Mercedes CLA. We appreciate you pointing out the screen wash issue — we'll make sure to address it for you. If you need any further assistance, feel free to get in touch. Thanks again for choosing Cheshire Motor Car Sales, and enjoy your new car!
Robert C, May 2025
"Going well up to now"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Touchwood. Everything up to now has been alright with my Vauxhall Astra. I had an Insignia before this, which was a little bit quicker, but I'm slowly getting used to it. Everything when buying the car was great as well. 4 stars because only the wife gets 5 stars.
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Aftersales from Cheshire Motor Car Sales in response to Going well up to now
Thank you so much for your great review! We're glad to hear everything is going well with your Vauxhall Astra and that you’re getting used to it. We appreciate the 4 stars — we totally understand that the wife deserves the 5! 😊 If you need anything else or have any questions, feel free to reach out. Thanks again for choosing us, and enjoy your Astra!
Rhiannon P, May 2025
"I would rate the service as 4"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would rate the service as 4. Arranged delivery was a little confusing. We were told one date and it was actually a week later
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Aftersales from Cheshire Motor Car Sales in response to I would rate the service as 4
Thank you for your feedback and for giving us a 4-star rating. We apologise for the confusion regarding the delivery date — we understand how important timing is, and we’ll make sure to improve our communication going forward. We're glad to hear everything else went well, and if you need anything further, don’t hesitate to reach out. We appreciate your understanding and hope to serve you even better next time!
Andrew D, May 2025
"Clearly explained everything"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything down to the paperwork was clearly explained by the salesman. From start to finish, it was quick, and I was happy with how everything went. I've not mentioned it, but the horn doesn't work, otherwise the car is fine.
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Aftersales from Cheshire Motor Car Sales in response to Clearly explained everything
Thank you so much for your positive feedback! We’re glad to hear that the paperwork and the entire process were clear and efficient. We really appreciate you bringing up the horn issue — we’ll make sure to address it as soon as possible. If there’s anything else you need, don’t hesitate to get in touch. Thanks again for choosing us!
Nathan T, May 2025
"Wouldn't change anything"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 stars because I wouldn't change anything about my experience at Cheshire Motor Car Sales. I asked for a test drive of the car before going ahead with it, and they were happy for me to take it out, there was 0 pressure and I thought everyone I dealt with were good people. As for the car, it's been a good car with no issues.
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Aftersales from Cheshire Motor Car Sales in response to Wouldn't change anything
Thank you so much for the 5-star review! We’re thrilled to hear that you had such a positive experience with us, and it’s great to know that the test drive and no-pressure approach worked well for you. We’re also happy to hear your car is doing great with no issues! If you ever need anything in the future, feel free to reach out. Thanks again for choosing Cheshire Motor Car Sales!
Martin K, May 2025
"Happy with my purchase"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
4 stars only because the car was advertised with 2 keys but one of them doesn't work, and I was advised by a friend of mine who programs keys that I need a new key fob. Otherwise everything else is going well with my Ford, I'm happy with it.
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Aftersales from Cheshire Motor Car Sales in response to Happy with my purchase
Thank you for your feedback and for the 4-star rating! We’re glad to hear you’re happy with your Ford overall. We apologize for the issue with the key fob and appreciate you bringing it to our attention. We’ll make sure to assist you in resolving this as soon as possible. If you need anything else, please don’t hesitate to reach out. Thanks again for choosing us!
Charlie F, May 2025
"Friendly team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The guys at Cheshire Motor Car Sales were friendly and really easy to get along with while I was at the dealership. I've had my Peugeot 208 for a little bit and other than it juddering when it's in reverse, I'm getting on well with it. I've not had a chance to raise the issue because of work, but I'll make them aware of it when I can.
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Aftersales from Cheshire Motor Car Sales in response to Friendly team
Thank you so much for your kind feedback! We’re happy to hear you had a positive experience with our team. We're also glad you're enjoying your Peugeot 208 overall. We appreciate you mentioning the juddering issue, and when you're able to bring it in, we’ll be happy to take a look and resolve it for you. If you need anything else in the meantime, don’t hesitate to reach out. Thanks again for choosing Cheshire Motor Car Sales!
David M, May 2025
"No issues"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Vauxhall Astra
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Aftersales from Cheshire Motor Car Sales in response to No issues
Thanks for the feedback! We're glad to hear there have been no issues with your Vauxhall Astra. If you ever need anything, feel free to get in touch. Enjoy the drive!
Oliver N, May 2025
"Perfect experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I wouldn't change anything about my visit to Cheshire Motor Car Sales. The service I received was perfect, my VW has been a great car (with no issues). I can't complain.
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Aftersales from Cheshire Motor Car Sales in response to Perfect experience
Thank you so much for the kind words! We’re really pleased to hear that your visit went perfectly and that your VW has been running smoothly. It’s always great to know our customers are happy with both the service and the car. If you ever need anything, we’re just a call away. Thanks again for choosing Cheshire Motor Car Sales!
Mark B, May 2025
"My sons car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This was both mine and my son's first time visiting Cheshire Motor Car Sales but I can't fault the experience. There was no pressure from the team, and they were so helpful. We had a bit of a panic as there wasn't a logbook with the car, so we didn't know how we were going to get it back without taxing it, but the salesman sorted it online, and there weren't any issues. The VW Scirocco was for my son, and he's getting on good with it, he loves it. Can't fault them.
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Aftersales from Cheshire Motor Car Sales in response to My sons car
Thank you so much for your lovely review! We're really pleased to hear that both you and your son had such a positive first experience with us. It’s great to know the team was able to help sort everything out quickly, especially with the logbook and tax situation. We're thrilled your son is enjoying his VW Scirocco — it's a fantastic car! If you ever need anything in the future, don’t hesitate to get in touch. Thanks again for choosing Cheshire Motor Car Sales!
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