80% Reviews
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95% Recommend
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2,531 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
Leave a review

2,531 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
Leave a review
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"10 out of 10 for me!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Happy with my car and had a very good buying experience!

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+0 Found this review helpful

lewis from Phantom Motor Company in response to 10 out of 10 for me!

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future.

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"All fine and dandy. "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My new car is fine, the Toyota CHR is my first car since moving to the UK so granted, I don't have much to compare to however, I like it very much. I really enjoyed the service and felt Kevin takes pride in his job. Very happy.

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lewis from Phantom Motor Company in response to All fine and dandy.

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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"No ones perfect but Phantom come close"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I have always fancied a T-Roc, the missus wasn't so confident, I couldn't be happier with the purchase, the missus hates it! I decided I was going to have my fun with the car for a couple years, we will probably changed back to a Skoda Karoq to keep her happy. The business is great to deal with, I don't think anyone is perfect in this world but Phantom Motor Company came close and I would defiantly come back to them in future.

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lewis from Phantom Motor Company in response to No ones perfect but Phantom come close

Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new vehicle and we look forward to seeing you in the future when you return to Phantom.

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"Mostly, very very good. "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Enjoying my new RR Velar overall, I took the car straight down to Land Rover after the purchase and the oil and coolant was low, they topped it up free of cost and I booked in for a full service, I'm not out of pocket so far and really enjoying the car so I have no qualms, If there is anything else which comes back after the service, I'll get on with the after sales care team and hopefully, this should be covered under the warranty. The service has been good and I love the car, hopefully nothing changes on either front. 🤞

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lewis from Phantom Motor Company in response to Mostly, very very good.

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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"15 / 10 if It was possible. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I would rate 15 out of 10 if it was possible, I am very happy with the car, it's beautiful, I love it, my wife loves it and my son loves it too. Alistar has been great, very friendly, helpful, he communicated with me all the way through, There has been a couple little issues but I am getting these sorted through the warranty.

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+0 Found this review helpful

lewis from Phantom Motor Company in response to 15 / 10 if It was possible.

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future.

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

To be honest I am very happy with Phantom Motor Company and with Chelsea who looked after us. We had an issue with an oil leak very soon after we got the car, it would have been quite difficult issue to foresee in all fairness, the main thing for me was we needed a car for me girl and needed the issue sorting ASAP, when I explained the urgency, the after sales care lady managed to bump us up and bring our appointment forward by a week which was greatly appreciated. All the team we have dealt with have been brilliant, my girl loves her car and I just can’t wait to get the issue fixed so she is back on the road.

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lewis from Phantom Motor Company in response to ⭐⭐⭐⭐⭐

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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"Wonderful!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I have always been a fan of bigger, SUV style cars, I went with a Mercedes A Class as times have changed and I no longer have the need for such a big, thirsty motor. The car has been great so far, I think the battery is going to need changing, I highlighted an intermittent issue where an error message about the battery was flashing up, I was told to keep an eye on it and if it persists, call back and it will be sorted. The issue is becoming more frequent so I'm going to pop in when I am next passing through. This has been the only little hiccup in an otherwise flawless experience, really happy with Phantom Motor Company, Longin is a great guy and very helpful.

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+0 Found this review helpful

lewis from Phantom Motor Company in response to Wonderful!

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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"Highlight recommendable. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Phantom Motor Company and specifically Kevin are brilliant! I have always had Mazda cars and never had any grief, I wanted a Mazda again but I was very open to options, Kevin helped me make an informed choice and I love my new CX3. Kevin was very helpful and very friendly, The rest of the staff seem lovely too, Would defiantly recommend the company.

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"Mid-life Crisis 🫡"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Made up with my new M4 and I can't wait until the summer when I can fully get out and use it. The car is excellent, a really joy to ride even if I can't really trust the roads at the moment. It is admittedly a little bit of a midlife crisis, I had three range rovers before and sold them all to make way for the M4, it's a massive change of pace and a learning curve for sure, I have never owned anything like it. I dealt with Gary for the most part, unfortunately, he was away when I came to collect the car but he fully looked after me throughout the sale. The other lad who did the hand over was really nice too. I have no reason to fault them or rate any less than full marks.

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+0 Found this review helpful

lewis from Phantom Motor Company in response to Mid-life Crisis 🫡

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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Reviewer has successfully provided proof of purchase
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"5 star service ⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I am really happy with my new Range Rover Sport and particularly thankful to have it with the bad weather we have had recently, We have had about 2 ft of snow in my local area and the car hasn't struggled once, It's only a more modern version of the car I had before, I am very failure with these cars and it was a seamless transition getting used to it. I defiantly feel like I made the right choice. Chelsea was love to deal with, very friendly and helpful, I broke down on my way home and she couldn't do enough for me, they got the part changed and sent me on my way with no delay.

Reviewer has confirmed their email address

+0 Found this review helpful

lewis from Phantom Motor Company in response to 5 star service ⭐⭐⭐⭐⭐

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2531 reviews4.6 out of 5 stars — Rated Excellent
Excellent
2097
Very Good
378
Average
33
Poor
9
Terrible
10

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    80%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

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