Mikel, January 2022
"Very impressed! "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I was impressed with the car buying process and the assistance given by Reis who provided useful information about the car, arranged a test drive and subsequently went through the purchase process so that I was able to collect the car on the date and at the time agreed. Amazing car the Mercedes E45 so powerful and fun to drive, plus they gave me a year warranty chucked in aswell, so absolute bonus!
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Aftersales from Essex Prestige in response to Very impressed!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Jordan, January 2022
"Mercedes E63 😍"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Extremely happy with my Mercedes E63... what a car! I just love getting it in and driving it everyday. The customer service received when I bought it was very good, I was very pleased with how they dealt with everything. I'll be a returning customer in the future.
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Aftersales from Essex Prestige in response to Mercedes E63 😍
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Benjamin, January 2022
"5 out of 5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I just recently bought a car here, I'm really happy with it, it was a great price and exactly what I wanted. I would happily recommend Essex Prestige to friends and family, and I would certainly use them again in the future. The service was brilliant, very friendly and helped with anything I needed. The staff were very thorough and made sure I was happy with everything before leaving. Very happy with the car and service.
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Aftersales from Essex Prestige in response to 5 out of 5
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Samia, January 2022
"Customer of many years"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I have been a customer of this dealer for many years now and they always provide great customer service and have such great stock! Really happy with my recent purchase of a Range Rover sport, everything is working well and the car is lovely to drive. The team there really did provide great service yet again. I will no doubt be back again soon for my next car :)
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Aftersales from Essex Prestige in response to Customer of many years
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Jaghit, January 2022
"Cant fault the customer service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I cannot fault the dealership at all. Everybody looked after me, extremely helpful and very friendly. The customer service was amazing. The car I bought is lovely, I really do love it. My old car was a little older, so this car feels like luxury, I am still getting used to it, but its comfortable and nice to drive. I am very happy, I would definitely recommend Essex Prestige to others looking for a new car.
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Aftersales from Essex Prestige in response to Cant fault the customer service
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Nicholas, January 2022
"Happily buy from here again"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The service was very good and the car is excellent, would highly recommend them, they were professional and really efficient. Nothing was too much trouble. The whole process was quick and easy, I would happily buy from
Essex Prestige again in the future.
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Aftersales from Essex Prestige in response to Happily buy from here again
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Robert, January 2022
"Great experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
No pressure to buy, take as long as you wanted to view the car. Test drive offered without any hesitation. All our questions were answered in detail. Reis was very easy to talk to and really helpful, this is how car buying should be! Great car and great experience visiting Essex Prestige
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Aftersales from Essex Prestige in response to Great experience
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Luke S, January 2022
"Amazing dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My new Range Rover sport is perfect, I went to test drive it and absolutely loved it, I went back the week after to collect it. The car was spotless, it looked brand new. Dealt with Victor who was great and very helpful in sorting everything out for me, he couldn't of been more helpful really! Go have a look if your in the market for a prestige car you won't be disappointed!
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Aftersales from Essex Prestige in response to Amazing dealer
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Bahar C, January 2022
"Excellent experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Professional seller with a quality stock of finely chosen vehicles. I purchased a Range Rover which was in excellent condition. The test drive lasted a decent amount of time and there was no pressure selling. When I picked it up it looked brand new. excellent all round experience!
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Aftersales from Essex Prestige in response to Excellent experience
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mario, January 2022
"BMW M2"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I am over the moon with my BMW M2 from Essex prestige! I have had it for a few months now and I have had no issues with it at all. The car was clean and in very good condition and its amazing to drive! The dealer was super helpful and friendly and I would happily recommend this dealership to anyone.
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Aftersales from Essex Prestige in response to BMW M2
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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