1,724 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,724 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"The cars was excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Fantastic service, I was greeted with a great atmosphere and a nice latte. Phils Knowledge about the cars was excellent, all questions answered and I drove off in an Audi A3 with a big smile

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ponko from Ponko in response to The cars was excellent

Thank you for your feedback. We’re really pleased to hear you enjoyed the experience from start to finish, and that Phil was able to answer all your questions. It’s great to know you drove away happy in your Audi A3.

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"All positive "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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After taking the car back to get the tyres looked at, everything is running fine. I would recommend them to friends. they weren't pushy and he went over everything again that I didn't quite understand. I did have to tell them salesman to slow down a bit as he talking a bit fast and he tried his best to do so. Overall the experience was all positive.

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ponko from Ponko in response to All positive

After taking the car back to get the tyres looked at, everything is running fine. I would recommend them to friends. they weren't pushy and he went over everything again that I didn't quite understand. I did have to tell them salesman to slow down a bit as he talking a bit fast and he tried his best to do so. Overall the experience was all positive.

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"Daughters first car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Everything was slick and simple when we test drove and picked up our Citroen, the car is for my daughter and we are using it regularly before her test in May, The team made the whole experience was stress free. I all went slick and would return to them in the future. The only little gripe we had was a small issue with the V5 as she had a private plate which she was eager to put on. This has since been resolved and am happy.

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ponko from Ponko in response to Daughters first car

Thank you for your feedback. We’re really pleased to hear the process was smooth and stress-free, and that you’re happy with the Citroen. It’s great to know the team made everything straightforward for you and your daughter. We appreciate you mentioning the issue with the V5 — we’re glad that’s now been resolved.

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"Exactly what I wanted"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The team at Ponko had a very friendly approach, they gave me lots of coffee and there was no pressure. The car is fantastic and exactly what I wanted. My Polo is performing exactly as expected. I would rate a 4 as there a little delay when I first arrived but overall the staff were great, and the salesman was a fantastic guy, because of this I would choose them again.

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ponko from Ponko in response to Exactly what I wanted

Thank you for your feedback. We’re really pleased to hear you found the team friendly and relaxed, and that you’re happy with your Polo and how it’s performing. We also appreciate your honest note about the slight delay on arrival, and we’ll take that on board. It’s great to know the salesman and wider team made a positive impression, and we look forward to seeing you again in the future.

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"Great job, thank you!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I would definitely rate my experience with Ponko as a 5/5. Everyone I spoke to was friendly and professional. My car was ready and waiting for me to test drive when I arrived and was exactly as described. There was no pressure to make a quick decision and everything was clearly explained. I am really happy with my Audi and would 100% recommend Ponko to anyone and I will certainly make them my first port of call if I decide to change my car in the future. Great job, thank you!

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ponko from Ponko in response to Great job, thank you!

Thank you for your kind feedback. We’re really pleased to hear you had such a positive experience with Ponko and that the team came across as friendly and professional throughout. It’s great to know the car was exactly as described and that you felt no pressure during the process. We’re glad you’re happy with your Audi, and we appreciate your recommendation.

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"5 stars ✨"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Since purchase everything has been spot on, I am super happy in my decision of vehicle, I went for a Kia Sportage, it is a great car! The turnaround of getting the car was one day! In that time they made sure everything was cleaned and prepared, there wasn't at any point any pushiness from staff, it was a nice car buying experience. 5 stars.

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ponko from Ponko in response to 5 stars ✨

Thank you for your feedback. We’re really pleased to hear everything has gone smoothly since your purchase and that you’re so happy with your Kia Sportage. It’s great to know the team delivered a quick turnaround, good preparation, and a relaxed, pressure-free experience.

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"Great communication throughout"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

When I initially purchased I was having a few issues, each time I called up they were quick to answer and get me in to get the car looked at, even from the initial purchase the communication has been great. They have been nothing but helpful and I can tell they genuinely wanted to get issues sorted for me without any hassle. The car itself I am very pleased with. I would give poinko a 5 star rating.

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ponko from Ponko in response to Great communication throughout

Thank you for your feedback. We’re really pleased to hear that the team supported you well throughout the process, especially in resolving the issues quickly and keeping communication clear from the start. It’s great to know you’re happy with the car and the service you received.

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"Efficient and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The customer service was efficient and the staff were nothing but helpful. I am very pleased with my vehicle purchase, had no issues. 5 stars!

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ponko from Ponko in response to Efficient and helpful

Thank you for your feedback. We’re really pleased to hear you’re happy with your vehicle and that the team provided efficient, helpful service throughout. We appreciate your 5-star review.

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"Audi A3"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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My Audi is running well and I am happy with it. The staff were good and looked after me well.

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ponko from Ponko in response to Audi A3

Thank you for your feedback. We’re glad to hear your Audi is running well and that you’re happy with it. It’s also great to know the team looked after you throughout the process.

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"Helpful and polite staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I would highly recommend this dealership! They were helpful and polite there wasn't much pressure or pushiness on the sale. I am pleased with the car that I got apart from having an issue with the key which I managed to snap haha! Nothing to do with Ponko it was my own fault! I would definitely consider going back to them in the future if they had something I was after.

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Ponko from Ponko in response to Helpful and polite staff

Thank you for the great review, James. We are really pleased you found the team helpful and polite and that you enjoyed the relaxed, no pressure experience. We appreciate the recommendation and your business, and we would be happy to welcome you back in the future.

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1724 reviews4.6 out of 5 stars — Rated Excellent
Excellent
1327
Very Good
370
Average
16
Poor
5
Terrible
6

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    86%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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