Adam S, February 2026
"4.5 out of 5"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My previous car was a Vauxhall Astra, it was written off. I got a Golf from Ponko. I definitely prefer the Golf, it has been perfect since the purchase at the start of January. Jack answered pretty much all my questions and took me for a test drive, so it was a good experience overall, 4.5 out of 5.
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ponko from Ponko in response to 4.5 out of 5
Thank you for your feedback — we’re really pleased to hear you’re enjoying your Volkswagen Golf and that it’s been perfect since you picked it up in January.
It’s also good to know Jack was helpful, answered your questions, and got you out on a test drive so you could feel confident in your choice.
We really appreciate the 4.5-star rating and hope you continue to enjoy the car 👍
Rory M, January 2026
"Provided a really great service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
We needed a new car that could fit a car seat in, we found the Seat Leon on AutoTrader. What stood out at Ponko was how straightforward and simple the process was. They provided a really great service.
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ponko from Ponko in response to Provided a really great service
Thank you for your feedback — great to hear you found the SEAT Leon through AutoTrader and that it’s worked well for your needs with a car seat.
It’s really good to know the process felt straightforward and simple, and that the team provided a great service throughout.
We appreciate you taking the time to leave a review, and hope you continue to enjoy the car 👍
Mr D, January 2026
"Half the cars I liked were all on Ponko"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The car is running perfectly and it’s all fine at the moment, I needed to travel further and my old car wasn't reliable enough so I got the Focus for peace of mind. When I was looking I went on Autotrader and realised that out of all the cars I liked half of them were at Ponko, so it was a good range of cars and the Focus was ideal. Customer service was very good, there was a bloke there helping out with coffees and got chatting about football, to be honest in general a good experience.
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ponko from Ponko in response to Half the cars I liked were all on Ponko
Thank you for your feedback — really good to hear the Focus is running perfectly and giving you that extra peace of mind for the longer journeys.
Great to know you found a strong range of cars when you were searching on AutoTrader and that Ponko had plenty of options that matched what you were looking for. It’s also nice to hear the experience felt relaxed and friendly, and that you had a good chat with the team while you were there.
We appreciate you taking the time to leave a review, and hope you continue enjoying the car!
Mark G, January 2026
"Very professional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5 the experience of buying a car from you was clear and smooth and the Car has behaved exactly as it should and it has been used almost almost every day and I would recommend you to anybody that I know who was looking for a car very professional.
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ponko from Ponko in response to Very professional
Thank you for your feedback — really pleased to hear the whole buying process was clear and smooth for you.
Great to know the car has been running exactly as expected and is being used regularly without any issues.
We really appreciate the 5-star rating and your recommendation — enjoy your new car!
Linda S, January 2026
"Car purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
Very good service.
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ponko from Ponko in response to Car purchase
Thank you for your 5-star review!
Christine, January 2026
"4"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I like the car but feel I could have done better in hindsite
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ponko from Ponko in response to 4
Thank you for your feedback — we’re glad to hear you like the car overall.
We’re sorry to hear you feel that, with hindsight, you might have made a different choice. If there’s anything specific you’re unsure about or would like us to look into, our after-sales team would be happy to help and see what can be done.
We appreciate you taking the time to leave your comments.
Stacy, January 2026
"5 star "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5
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ponko from Ponko in response to 5 star
Thank you for your 5-star review!
Mr H, January 2026
"Volkswagen Polo"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
No issues with the Polo. The experience with Ponko was all perfectly fine. I saw the car on Autotrader and went through the whole process with them. I dealt with Kye, his customer was good, him and all the staff were very friendly as well. I'd give them a 5.
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ponko from Ponko in response to Volkswagen Polo
Thank you for your feedback — really pleased to hear the Polo has been trouble-free and everything went smoothly from start to finish.
Great to know you found us on AutoTrader and that the whole process was straightforward. It’s also good to hear Kye and the rest of the team looked after you well and made the experience a positive one.
We really appreciate the 5-star rating — enjoy your new car!
Anonymous, January 2026
"Everything is good now"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Everything is good now I am happy with the car, originally there was some problems and it took a few weeks to get sorted, but now everything is running out. The service was good in the end I felt there was a bit of pushiness and confusion in the beginning but we got there in the end and that is why I would give a 4 out of 5.
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ponko from Ponko in response to Everything is good now
Thank you for your feedback — we’re really pleased to hear that everything is running well now and that you’re happy with the car.
It’s good to know the issues you initially experienced were eventually sorted, although we’re sorry to hear the early part of the process felt a bit pushy and confusing. That’s not the experience we aim to provide, and your comments are appreciated.
We’re glad things were resolved in the end, and thank you for the 4-star rating!
Colin M, January 2026
"Full marks from me"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
So far so good with the Nissan Qashqai, I think it was Phillip we dealt with on the day he was very good. Assuming they had the model we were looking for, we would use them again. Full marks from me.
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ponko from Ponko in response to Full marks from me
Thank you for your feedback — great to hear the Nissan Qashqai is going well so far.
We’re also pleased to hear Philip looked after you on the day and made a good impression.
It’s good to know you’d consider using us again if we have the right car available!
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