98% Reviews
replied to
92% Recommend
to friend


1,898 reviews from our car dealer reviews community
Leave a review for Prestige Cars Kent
Leave a review

1,898 reviews from our car dealer reviews community

Leave a review for Prestige Cars Kent
Leave a review
"Rude and condescending "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

We took the time out to go and look at several vehicles at Prestige Cars Kent on a Sunday morning. We booked and appointment in accordance with their protocol. Arrived and was not greeted but had to go and find someone to discuss the specific vehicle with. Had to sit and go through sales patter for finance we did not want or require! The most rude man ever!

+1 Found this review helpful
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Just like to thank Nicky Burrill at Prestige Cars Kent for making the purchase of my vehicle seamless. He was informative and knowledgeable very happy with the buy

Reviewer has confirmed their email address

+0 Found this review helpful

Service from Prestige Cars Kent in response to Great service

Thank you for the great feedback! Kind regards Prestige Cars Kent

"Range rover sport"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

We purchased range rover sport from Prestige Cars and the car quality was so good and clean.. Sale person been very nice and friendly.

+0 Found this review helpful

Service from Prestige Cars Kent in response to Range rover sport

Thank you for the great feedback! Kind regards Prestige Cars Kent

"Great service, helpful and pleasant"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I purchased a car from Prestige Cars Kent in March 2018. During this process I found the staff very pleasant, helpful and explained the process thoroughly. When my car was due for a service, mot etc, again I found the after sales team helpful and when I collected my car was washed etc.

Reviewer has confirmed their email address

+0 Found this review helpful

Service from Prestige Cars Kent in response to Great service, helpful and pleasant

Thank you for the great feedback! Kind regards Prestige Cars Kent

"Superb service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I have just purchased a stunning Mercedes E400 Cabriolet from Prestige Cars Kent. The service I received from Phil Smith, Sales Executive, was superb. The first phone call was easy and informative, there was no pressure, then I was taken on a 40 minute test drive, on roads from country lanes to the M25. The deal was then agreed the next week when I was abroad and I collected the car the day after I returned. The car was immaculately presented and the hand over was swift. I can't recommend this garage enough. Many Thanks Phil.

+0 Found this review helpful

Service from Prestige Cars Kent in response to Superb service

Thank you for the great feedback! Kind regards Prestige Cars Kent

"Great service"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I recently used Prestige Cars for the first time and was very happy with the experience. The car is a lovely example and Aman was very helpful, keeping me informed at all stages of the process and checking in afterwards to make sure I was fully happy with my purchase.

Reviewer has confirmed their email address

+0 Found this review helpful

Service from Prestige Cars Kent in response to Great service

Thank you for the great feedback! Kind regards Prestige Cars Kent

"annual service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Efficient, friendly and very helpful. Great service

Reviewer has confirmed their email address

+0 Found this review helpful

Service from Prestige Cars Kent in response to annual service

Thank you for the great feedback! Kind regards Prestige Cars Kent

"AVOID THIS GARAGE"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

After paying for the car I arranged to pick the car up at a certain time. My wife and I had driven 80 miles each way to get to Prestige Cars Kent. We were kept waiting 4 hours. There was no paperwork prepared, then invoice and details all given to us with wrong name and address, hence the V5 was sent to the wrong address. It took me 3 months to get it, with very little help from Prestige Cars. The car was not prepared, some small paint touch ups were not done as agreed. Worst than all this, I am driving down the motorway and car starts shaking badly. I pull over and there are 8 loose wheel nuts! How we were not killed I do not know. Prestige Cars respond to this by offering 3 free annual seervice's, at their garage, not my local garage up the road. They seem to think that is helpful. Once they have your money, that is it, you are on your own. I have decided to go to the local press, I think a feature on this appalling garage will make good reading.

Reviewer has confirmed their email address

+2 Found this review helpful
"Very helpful and friendly"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

All of the guys were very friendly and accommodating when I purchased my RS6. Nick and James spent more than enough time to explain the finer details of my purchase. Excellent.

Reviewer has confirmed their email address

+0 Found this review helpful

Beth from Prestige Cars Kent in response to Very helpful and friendly

Thank you so much for the kind review, we really appreciate it! - Prestige Cars Kent

"Excellent customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

This company was so accommodating and managed to find the exact vehicle I was looking for. Customer service was 10/10 and I would 100% recommended anybody to buy with Prestige Cars Kent. The whole process from start to finish was a breeze.

Reviewer has confirmed their email address

+0 Found this review helpful

Service from Prestige Cars Kent in response to Excellent customer service

Thank you for the great feedback! Kind regards Prestige Cars Kent

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Dealership Information

Started in 2012, Prestige Cars Kent is a family-run, independent dealership based in Orpington, Kent. We stock more than 200 prestige cars from Audi, to Rolls Royce. Each car undergoes a thorough 175-point inspection prior to sale and is supplied with a 12-month Warranty, underwritten by ourselves.

We are able to take in existing cars as part exchanges, and are able to offer finance options (we are authorised and regulated by the FCA). With a large panel of lenders, we are able to provide the best solution to meet individual circumstances.

Selling hundreds of cars a year, usually with a Service Pack, has driven demand to provide car servicing. Whilst we have delivered this for a little while now, in early 2020 we were delighted to open our dedicated car Service Centre, just down the road in Orpington. With 13 service ramps, manned by main-dealer trained technicians using the latest equipment, our aim is to provide better service than a prestige main dealer at a considerably lower cost.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1898 reviews4.5 out of 5 stars — Rated Excellent
Excellent
1562
Very Good
292
Average
11
Poor
12
Terrible
21

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    Contact Information

    Address

    Prestige Cars Kent
    Hewitts Farm Cottages Hewitts Road
    Orpington
    BR6 7QR

    Get in touch

    01689 660385
    http://www.prestigecarskent.co.uk

    Opening times
    Mon 08.30 - 18.00
    Tue 08.30 - 18.00
    Wed 08.30 - 18.00
    Thu 08.30 - 18.00
    Fri 08.30 - 18.00
    Sat 08.30 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Prestige Cars Kent

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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