ponko from Ponko in response to ⭐⭐⭐⭐⭐

Thank you for your lovely review. We’re delighted to hear you had such a positive experience and that you were happy with both the service and the car. It’s great to know our team made the process enjoyable for you, and we really appreciate you taking the time to share your feedback. Thank you for choosing Ponko, and we hope you enjoy your new car!

ponko from Ponko in response to Service at Ponko was totally brilliant!

Thank you for your feedback. We’re pleased to hear you’re getting on well with your Audi A3, and that Phillip provided a good experience during your purchase. We really appreciate your recommendation to friends as well, and it’s great to hear that one has already visited to take a look at what we have on offer. Your recommendation means a lot to us. Thank you for choosing Ponko, and we hope you continue to enjoy your Audi.

ponko from Ponko in response to Last minute Mercedes A Class

Thank you for your detailed feedback. We’re delighted to hear about your experience from first seeing our listing on AutoTrader through to visiting the dealership and finding the right car for you. It’s great to know that Bogdan was able to understand your requirements, guide you through suitable options, and provide friendly and helpful support throughout the process. We’re especially pleased that you found the A-Class in person and knew it was the right choice for you. Thank you for choosing Ponko, and we hope you enjoy your new car!

ponko from Ponko in response to Very polite and helpful

Thank you for your detailed feedback. We’re really pleased to hear that you found a Suzuki Vitara within your budget and that Bogdan was able to support you through the process in a helpful and friendly manner. It’s great to know the purchase process went smoothly and that the delivery of your vehicle was punctual and hassle-free. We’re especially glad everything arrived exactly as expected. Thank you for choosing Ponko, and for your kind description of the experience as polite and helpful—that’s exactly what we aim for. We hope you enjoy your Suzuki Vitara and look forward to seeing you again in the future.

ponko from Ponko in response to Bogdan was really nice!

Thank you for taking the time to share your experience. We’re really pleased to hear that everything moved quickly for you and that the team were able to help you complete your purchase on the same day you decided on the car. It’s also great to know that Bogdan provided a friendly and informative test drive experience and was able to answer all your questions. We’re sorry to hear about the issue with the clutch pedal shortly after collection, but we’re glad this was resolved under warranty. We also understand your ongoing request for the service history and appreciate your patience while this is being followed up. Thank you for choosing Ponko, and for your honest feedback. We hope you continue to enjoy your car and we’re here to help if you need anything further.

ponko from Ponko in response to Good Experience

Thank you for taking the time to share your experience. We’re pleased to hear that your visit to Ponko was relaxed and that you felt no pressure from our sales team. It’s great to know you were able to view the Hyundai i20 in person, take a test drive, and make a decision that felt right for you on the day. We’re also glad the overall buying process was smooth and that the team looked after you well throughout your visit. We’re sorry to hear about the issue you mentioned regarding the windscreen. We appreciate you bringing this to attention and understand how important it is for all details to be clearly visible at the point of sale. Thank you for choosing Ponko, and we hope you continue to enjoy your Hyundai i20. We look forward to seeing you again in the future.

ponko from Ponko in response to From end to end, it was just brilliant

Thank you for your lovely feedback. We’re delighted to hear that you’re loving your Golf and that your overall experience with Ponko was such a positive one. It’s great that you were able to find a vehicle that met your requirements and had the history and maintenance you were looking for. We’re also really pleased to hear the team member you dealt with on the day provided brilliant service and made the process smooth and enjoyable, even if you don’t recall their name. Thank you for choosing Ponko and for your kind recommendation. We really appreciate your support, and we’d be very happy to welcome you back again whenever you’re ready for your next car.

ponko from Ponko in response to I always wanted a Golf

Thank you for taking the time to share your feedback. We’re really pleased to hear you’re enjoying your Volkswagen Golf and that your overall experience with Ponko was a positive one. It’s great to know you found the right vehicle for your needs after considering your previous Vauxhall Insignia and that the mileage and specification of the Golf suited what you were looking for. We’re sorry to hear about the issue you’ve experienced with the tyre pressure sensor and the warning message. If this continues or you need any support, please don’t hesitate to get in touch with our team so we can look into it further for you. Thank you for choosing Ponko and for travelling to see us. We really appreciate your recommendation and hope you continue to enjoy your Volkswagen Golf. We look forward to welcoming you again in the future.

ponko from Ponko in response to Audi A3

Thank you for your feedback. We’re really pleased to hear that your Audi is going well and that you’re happy with your experience with Ponko. It’s great to know that being local made things convenient for you, and that Phillip along with the owner’s son were helpful and easy to deal with. We’ll be sure to pass your kind comments on to them. Thank you for choosing Ponko, and we look forward to seeing you again in the future. We hope you continue to enjoy your Audi.

ponko from Ponko in response to Lovin' my new BMW 1 Series!

Thank you for your great feedback — we’re really pleased to hear you’re loving your BMW 1 Series and that it’s been a fun upgrade from your previous Volkswagen Polo. It’s great to know that Phillip was so helpful throughout the process, keeping you updated with videos and being responsive to all your questions. We’re also glad the delivery went smoothly and that the car arrived exactly as described and on time. We appreciate your honest comments about fuel use too — the sportier drive in a BMW 1 Series can definitely make a difference, especially when enjoying the driving modes! Thank you for choosing Ponko and for sharing your experience. We hope you continue to enjoy the car and we look forward to seeing you again in the future.