1,724 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,724 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Kye came with Brilliant service!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I had enough of the works vehicle, so I went with my own vehicle just for my independence. There's been no problems with the Hyundai I brought, I found some of the people at the dealership to be realty nice and Kye’s service was Brilliant. He made you feel comfortable, did not put any pressure on you to buy the car.

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Ponko from Ponko in response to Kye came with Brilliant service!!!

Thank you for your feedback. We’re really pleased to hear your Hyundai has been running well and that you’ve enjoyed having your own independence with it. It’s also great to know you felt comfortable throughout the process and didn’t experience any pressure to buy. We’re glad Kye provided such a positive and relaxed experience for you, and we appreciate you taking the time to share your feedback.

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"Easy buying experience "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I found Ponko online and they were quite easy. I went around for a drive with the BMW and it was all good. I have had a couple issues with the car, but this all got eventually resolved. Other than that, the good reviews made the buying experience a lot easier for me.

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Ponko from Ponko in response to Easy buying experience

Thank you for your feedback. We’re pleased to hear you found the process easy and that the test drive in the BMW went well. It’s also good to know that the issues you experienced were eventually resolved and that the overall experience felt straightforward for you. We really appreciate you taking the time to share your feedback.

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"Least painful buying experience!"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Least painful buying experience I’ve ever had part with! Everything was all good on the day and the people were nice. So far going reasonably well with the Ford Focus.

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Ponko from Ponko in response to Least painful buying experience!

Thank you for your feedback. We’re really pleased to hear the buying process was smooth and one of the least stressful experiences you’ve had. It’s also great to know the team were friendly on the day and that your Ford Focus is going well so far. We really appreciate you taking the time to share your experience.

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"Good variety "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Very good experience with Ponko, they were welcoming with no pushy rubbish. We weren’t settled on a car initially and they had a good variety. Got a coffee whistled we waited which was nice, I would definitely go there again.

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Ponko from Ponko in response to Good variety

Thank you for your feedback. We’re really pleased to hear you had a very good experience and felt welcomed without any pressure. It’s also great to know the variety of cars helped you make the right choice and that you enjoyed the coffee while you waited. We really appreciate your kind words and would be happy to see you again in the future.

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"Reputable dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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No complaints with my Audi A4. I found Ponko to be a reputable dealership which had good reviews, so it made me a lot more sure about the decision. You had plenty of time to look around and even got provided with a coffee machine haha!

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ponko from Ponko in response to Reputable dealership

Thank you for your feedback. We’re pleased to hear you’re happy with your Audi A4 and that our reviews helped give you confidence in choosing us. It’s also good to know you felt comfortable taking your time to look around during your visit. We appreciate your custom and hope you continue to enjoy your car.

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"Guys were really helpful!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Can’t fault Ponko. The guys were really helpful. I am having issues with the air con but other than that, Kai I dealt with was great.

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ponko from Ponko in response to Guys were really helpful!

Thank you for your feedback. We’re really pleased to hear you found the team helpful and that Kai looked after you well. We’re sorry to hear you’re having an issue with the air conditioning—please feel free to get in touch with us and we’ll be happy to take a look and get that sorted for you. Thanks for choosing Ponko!

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"Top class experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues
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Bought our Peugeot 3008 on the 3rd of March. I have read all the negative reviews, but regarding my experience everything was top class by Kye. Everything we mentioned that needed doing was done without questioning. We drove home and noticed that the drivers side mirror did not retract when the motor was switched off. Was told to bring the car back the following week, and was repaired whilst we waited. Also to be honest the valeting was not up to scratch, we mentioned this at the repair, was given an apology and told to bring the car back when in the vicinity. Our experience was done professionally and no pushy sales pitch from Kye. Hopefully the car gives us many happy hours of safe motoring

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ponko from Ponko in response to Top class experience

Thank you for your detailed feedback. We’re really pleased to hear that your overall experience with Kye was a positive one and that everything you raised initially was taken care of without issue. We’re glad the mirror concern was resolved quickly while you waited, and we appreciate you pointing out the valeting—it’s good to know the team acknowledged it and offered to put it right. It’s great to hear you felt the process was professional and not pushy. We really appreciate you choosing us and hope your Peugeot 3008 gives you many miles of safe and enjoyable driving.

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"Really efficient throughout "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Ponko are very good. They were really efficient throughout; everything was really good. The diamond clean did have to get redone but that was the only thing.

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ponko from Ponko in response to Really efficient throughout

Thanks for your feedback. We’re glad to hear you found the team efficient and that overall everything went well. We’re sorry the diamond clean needed to be redone, but it’s good to know that was sorted for you. We appreciate you choosing Ponko and hope you continue to enjoy your car.

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"Renault Clio is beautiful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The car is beautiful! We love it. I got recommended to Ponko by a friend who had a great time so I thought we would bring our selves to them. From start to finish, it was great. They managed to fit us in a slot and Philip even gave us a coffee which was generous.

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ponko from Ponko in response to Renault Clio is beautiful

Thanks for your feedback. We’re really pleased to hear you love the car and that your experience from start to finish went well. It’s great that we were able to fit you in quickly and that Philip made you feel looked after during your visit. We appreciate you choosing us and hope you continue to enjoy the car.

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"Car runs very well"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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All positives. Car runs very well, interior well kept and no mechanical issues. Only problem experienced so far is one tyre was quite bald at point of sale but we didn't notice until after purchase. This will have to be replaced soon, a little annoying.

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ponko from Ponko in response to Car runs very well

Thank you for your feedback — we’re really pleased to hear the car is running well and you’re happy with its condition overall. We’re sorry to hear about the tyre issue and appreciate you bringing it to our attention. We understand how that would be frustrating after purchase, and we’ll take your comments on board.

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1724 reviews4.6 out of 5 stars — Rated Excellent
Excellent
1327
Very Good
370
Average
16
Poor
5
Terrible
6

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    86%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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