62 reviews from our car dealer reviews community
Leave a review for V8 Vault
Leave a review

62 reviews from our car dealer reviews community

Leave a review for V8 Vault
Leave a review
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"AVOID"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

I had an extremely negative experience with Ben regarding a car purchase. We had a written agreement in place, and I paid a deposit based on that. Later, I was informed that the car was no longer available due to it being unserviceable. Despite my request, he refused to return my deposit. I took him to court and won (he didn’t show up) Based on my experience, I would advise others to strongly avoid.

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+32 Found this review helpful

V8 Vault from V8 Vault in response to AVOID

Letter before action has now been issued for defamation. A very disturbing and factually incorrect review. We did indeed take a deposit from Pieter. We agreed to apply the none-refundable deposit against any vehicle of his choosing be it at the time, or in the future. Countless hours spent discussing specs, engines, different model years as cars came into stock and then sold. The deposit is still available for Pieter to use indefinitely

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James Ross in response to AVOID

Well done you. I was also ‘stung’ by this, individual but failed to get redress. Avoid Avoid AVOID. (Critical reviews of this seller seem to get deleted on this site!

"Happy customer"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Had been looking for a specific engine and colour combo Range Rover for ages and came across one which Ben had. Went to view and there were a few issues with it, but Ben is extremely capable and was able to fix the smaller ones himself, with the major one sent to his mechanic and sorted in a day. I returned and happily did the deal. I’ve since followed up with a few questions which I’m sure will be answered in due course. Many thanks Ben!

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"Good experience "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I never give top marks, so 4 stars is the highest I can give—unless Ben decides to give me a car for free, then I might consider 5 stars! That said, Ben is a decent bloke and it was a positive car-buying experience overall. I got my Jaguar at a good price, and so far everything's working well.

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"Great communication"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

So far my experience with my Range Rover has been great. There are a few minor issues scheduled to be resolved in December, but I’ve found V8 Vault to be very responsive and proactive in addressing them. I also appreciated the absence of any pushy sales tactics during the purchase process, which made the experience even better. No complaints.

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"The best in town"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Ben was a delight to deal with and has a huge depth of knowledge and passion for what he does. Everything was spot on; clear and easy communication, great service and perhaps most importantly, a fantastic selection of cars - I’m sad I could only walk away with one of them! Thank you Ben.

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+0 Found this review helpful
"Can’t fault Ben "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I bought a Smart Four two off Ben last week. There was no log book with the car which wasn’t the problem. When I handed the V62 in at the post office to tax the vehicle so I could insure it. The tax was declined because the car was still registered to the previous keeper. I needed the car taxing and insuring for the drive to work the following day. I had been messaging Ben all the time to keep him in the loop. When I messaged about the latest hurdle, he said he would deal with it. True to his words a few hour later after he had spent 2 hours on the phone to the DVLA he sent across the vehicle tax confirmation. Ben kept in touch throughout and did what he said he would do. I wouldn’t hesitate to buy from him again. Thanks Ben. The car runs a dream

Reviewer has confirmed their email address

+0 Found this review helpful
"Porsche Cayenne Turbo"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Ben lovely chap. Had bank issues on my side, but stuck with it. Great service, car brilliant. Just need to learn Japanese now, 10/10

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+0 Found this review helpful
"The only place to buy Range Rovers"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

If you know Range Rovers you know that you need to buy from a trustworthy, knowledgeable and reputable specialist. I've bought and sold Range Rovers to Ben over the last few years and he remains consistently exceptional to deal with. His knowledge, network and professionalism is a credit to the business that he's built. Just the other day I asked by any chance if he had a spare suspension pump, within 24 hours it was delivered to my door. Considering it was on a car that I owned for many, that is above and beyond customer service, Treat Ben with the respect that he deserves and you'll get it back in multiples.

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+0 Found this review helpful
"Great service, friendly dealer."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Got myself a cheap and cheerful smart fortwo works great! Thank you.

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"Long term business, trustworthy dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

I flew in over the weekend to buy a car from Ben. He was rapid with communication and accommodated the purchase outside normal working hours.

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+0 Found this review helpful
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Dealership Information

V8 Vault is an Independent dealership that is based in Macclesfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
62 reviews2.8 out of 5 stars — Rated Average
Excellent
52
Very Good
2
Average
0
Poor
0
Terrible
8

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  • Contact Information

    Address

    V8 Vault
    Langley Park
    Macclesfield
    SK11 0DG

    Get in touch

    07383 510701

    Opening times

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    Dealership Statistics

    83%
    Would recommend this dealer to family and friends
    6%
    Percent of reviews responded to by this dealer

    Additional Information About V8 Vault

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    FCA Ref: XXXXXXXXXX
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