99% Reviews
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98% Recommend
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441 reviews from our car dealer reviews community
Leave a review for Wheelers Chipping Norton
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441 reviews from our car dealer reviews community

Leave a review for Wheelers Chipping Norton
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"Discovery sport"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would happily deal with Wheeler's again, bought a 2021 disco sport, lovely car excellent service no pressure selling at all, friendly service, no complaints at all. Thank you

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Aftersales from Dealership in response to Discovery sport

Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Wheelers Chipping Norton

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"5 stars all round"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Happy with the vehicle I purchase, happy with the service from Tom. 5 stars all round.

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Aftersales from Dealership in response to 5 stars all round

Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Wheelers Chipping Norton

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"Isuzu blade"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lots of vehicles to choose from Great service and after sales care

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Aftersales from Dealership in response to Isuzu blade

Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Wheelers Chipping Norton

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"Nice place, professional "
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nice place that sells good cars. Overall experience is a good one, Tommy the sales man did a great job with no pressure to buy. Handed me the keys and allowed any inspection which I thought was good. Only area I feel there could be improvement was the preparation of the vehicle. I initially was told it would be a maximum of 2 weeks that I would be waiting for the truck to be prepared. It ended up being 4 weeks and me having to chase them up numerous times to get any update on the car. Overall it took 4 weeks to give the truck a service, change the auxiliary belt and tensioner and fit 4 tyres which I think is poor, Also some dents and scratches on the truck hadn’t been repaired/polished out like we agreed before the sale. The trucks Gear linkage was also stiff from it standing and the rear drum brakes are grinding/screeching slightly which I feel could have been sorted in the 4 weeks of preparation

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Aftersales from Dealership in response to Nice place, professional

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"Impressed with everything"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was really impressed with everything from the initial viewing to driving it away I couldn't fault it. I dealt with Amber, she was great, very knowledgeable and professional. The Golf I got has been really good, very pleased with it. I came across the dealership while looking on Autotrader and went over to the website from there. Everything was accurate. I would rate my experience a 5 out of 5!

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Aftersales from Dealership in response to Impressed with everything

Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Wheelers Chipping Norton

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"All good so far"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5, All good so far, we are happy with our vehicle and we were happy with Tom's service.

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Aftersales from Dealership in response to All good so far

Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Wheelers Chipping Norton

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"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is good with the car. Ben was very helpful, professional and friendly.

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Aftersales from Dealership in response to 5

Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Wheelers Chipping Norton

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"Hassle free service"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had the same make and model of car prior to getting this one, the reason I swapped it out was unfortunately the original car had got into an accident and written off. Now as I was without a vehicle I didn't have anyway of getting to the dealership. The staff were amazing and actually brought the car to me to test drive, as was I not far away. The customer service they provided just made it a hassle free experience, I didn't once feel stressed or pressured into purchasing. Overall I would rate the experience a 4.5, I am very pleased.

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Aftersales from Dealership in response to Hassle free service

Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Wheelers Chipping Norton

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"Tom was one of the best I've spoken to "
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was looking for a bit of an upgrade, something with a bit more storage and that was suitable for me. I went for the Mitsubishi L200. It is a great vehicle really enjoying it so far. I do think the communication went a bit poor after I had signed the papers, trying to get a collection date etc, took longer than I would have liked. The only other thing that I had an issue with is that the vehicle wasn't fully serviced, I didn't expect that and think those 2 areas could be improved to make it a perfect sale. In all fairness Tom the salesman I dealt with helped me as much as he could and was one of the best I've spoken to. The car was cleaned, everything was spot on apart from those 2 things so I would rate a 3.5 which I think is fair.

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Aftersales from Dealership in response to Tom was one of the best I've spoken to

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"Local to the dealership"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Local to the dealership but it was the first time I had used them. I dealt with Harry throughout the sale, he was helpful and the process was pretty quick apart from a bit of a longer wait than expected. It was around the new year that I purchased so I do understand why there was that delay. When I did eventually go to collect it was all cleaned and ready to go. I have already driven it quite a fair bit and it drives well, no issues. Rating a 4 because of that delay.

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Aftersales from Dealership in response to Local to the dealership

Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Wheelers Chipping Norton

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Dealership Information

Welcome to Wheelers

Used Cars Chipping Norton, Oxfordshire

A great selection of quality used vehicles

Over the past 30 years, Wheelers has gained an excellent reputation for offering top-quality used vehicles at affordable prices. We are very proud of our feedback collected by our independent review company, JudgeService. We currently have over 2,000 reviews, and last year 98% of customers said they would recommend us to their friends and family. So far this year it’s 100%. To read some of the reviews please click the tab below.

Our friendly sales staff will help you choose your vehicle, arrange finance, deal with any part exchange and follow the deal through to delivery. Our after sales team, based in the service department, will help solve any problems that may arise after you take delivery of your new vehicle.

All of our retail vehicles are fully valeted, have a comprehensive pre-delivery inspection, 12 months MOT and are provided with a parts and labour warranty. We can help you arrange finance for your new vehicle including PCP, low credit score and zero deposit. All subject to status of course. (Representative APR of 10.9%)

With today’s modern technology, we now sell many vehicles over the telephone and deliver to your door. If you’d like to do this then please give us a call and ask for a personalised video of the vehicle you’re interested in.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
441 reviews4.8 out of 5 stars — Rated Excellent
Excellent
356
Very Good
79
Average
4
Poor
0
Terrible
2

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  • Contact Information

    Address

    Wheelers Chipping Norton
    Chapel House Crossroads
    Chipping Norton
    OX7 5TB

    Get in touch

    01608642014

    Opening times

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    Dealership Statistics

    98%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Wheelers Chipping Norton

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