ASHLEIGH B, March 2025
"Excellent service"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Balham were busy, but still good. I was assisted by a lad called Charlie who was a well mannered and honest bloke. Honestly was a nice process and I would recommend to anyone in the market.
+0 Found this review helpful
Aftersales from Dealership in response to Excellent service
Hello Ashleigh, Thank you so much for your wonderful feedback! We're thrilled to hear that Charlie made your experience a positive one, even during a busy time. We really appreciate your recommendation and are so happy that you had a smooth process with us. If you ever need anything else, don’t hesitate to get in touch!
ADIL A, March 2025
"I will return!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Had an issue with the key but more than happy with Balham and their service with assisting me get that sorted. Great car, great customer service.
+0 Found this review helpful
Aftersales from Dealership in response to I will return!
Hi Adil, Thank you for sharing your experience! We’re so glad to hear that our team at Balham could help get the key issue sorted for you. It’s great to know you're enjoying your car, and we truly appreciate your kind words about our customer service. If you need anything else, don’t hesitate to reach out!
WENDY K, March 2025
"Amazing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have found the service and after service to be amazing. Really appreciate what they did. That's the sales and the garage as they have fixed a few items for me post the sale.
+0 Found this review helpful
Aftersales from Dealership in response to Amazing
Thank you so much for your kind words Wendy! We’re thrilled to hear that both our sales team and the garage have been able to assist you and meet your needs. We truly appreciate your trust in us and are always here to help with anything in the future. Looking forward to seeing you again!
PAUL V, March 2025
"Highly recommend!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My car is great, not a single issue. Treated super well at the dealership. I would highly recommend.
+0 Found this review helpful
Aftersales from Dealership in response to Highly recommend!
Hi Paul, Thank you for your wonderful review! We're so happy to hear that your car is running perfectly and that you felt well taken care of at the dealership. We really appreciate your recommendation and look forward to serving you again in the future! Enjoy your car!
JEAN-DANIEL G, March 2025
"Audi A4"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Loving my Audi. Balham give excellent customer service and I would be happy to rate them 5 stars based on my experience.
+0 Found this review helpful
Aftersales from Dealership in response to Audi A4
Hello Jean-Daniel, Thank you so much for your amazing feedback! We're thrilled to hear you're loving your Audi and that you had such a positive experience with us. We truly appreciate your 5-star rating and look forward to helping you again in the future! Enjoy your new car!
WILLIAM K, March 2025
"Would definitely visit again"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Perfect, friendly and nice people who take their time whilst helping you. They really made me feel comfortable. It's my first time dealing with them and they really sell the experience.
+0 Found this review helpful
Aftersales from Dealership in response to Would definitely visit again
Hi William, Thank you so much for your kind words! We're so happy to hear that you felt comfortable and well taken care of during your experience with us. It's always our goal to make sure our customers feel at ease, especially on their first visit. We truly appreciate your feedback and hope to continue providing you with excellent service in the future!
Sanae, March 2025
"Great service and friendly dealer."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am so happy petting my cat in Balham cars, the service was great and friendly.
+0 Found this review helpful
Aftersales from Dealership in response to Great service and friendly dealer.
Hello Sanae, Thank you so much for your lovely review! We're so glad you had a great experience with us and that the service was friendly. If you ever need anything else, we're here to help.
EDWARD A, March 2025
"Perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
These guys really were excellent. No hassle + Charlie was brilliant. I would highly recommend.
+0 Found this review helpful
Aftersales from Dealership in response to Perfect
Hello Edward, Thank you for your fantastic review! We're so glad to hear that you had a hassle-free experience and that Charlie took great care of you. We truly appreciate your recommendation and hope to see you again in the future. If you need anything else, don’t hesitate to reach out!
RACHEL C, March 2025
"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My partner is chuffed to bits with the car we got from you. Just was impressed with whole experience of buying a car from you
+0 Found this review helpful
Aftersales from Dealership in response to Excellent service
Hi Rachel, Thank you so much for your wonderful feedback! We're so happy to hear that your partner is loving the car and that you had a great experience with us. We truly appreciate your trust and kind words. If you ever need anything else, we're here to help! Enjoy your new ride!
JOELLE S, March 2025
"Nice n Easy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Gave me a good price for my vehicle as part exchanged for another vehicle. Was a quick efficient purchase.
+0 Found this review helpful
Aftersales from Dealership in response to Nice n Easy
Hello Joelle, Thank you so much for your kind words! We're thrilled to hear that you had a smooth and efficient experience with us. It's great that we could offer you a good price for your trade-in. If you ever need anything else, don't hesitate to reach out. Enjoy your new vehicle!
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