Hafida, May 2025
"Highly Recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I brought a Ford BMax a couple of months ago and the service I recurved was second to none. I wanted to wait and see if any issues cropped up with the car after purchase before leaving a review. I've had no issues and as a woman buying a car I can't rate them enough. Big up Charlie who was professional and funny, a great combo!
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Aftersales from Balham Cars London Ltd in response to Highly Recommended
Hi Hafida, Thanks so much for the great review! We're thrilled you're loving the B-Max and really appreciate you coming back to share your experience. Charlie will be glad to hear the shoutout!
Josh, May 2025
"Great service and care. Car is great. "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Had very good experience with Balham cars. They were happy answering all my questions and ensuring I was happy. No tricks, just good genuine service.
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Aftersales from Balham Cars London Ltd in response to Great service and care. Car is great.
Thanks a lot for the kind words! We're really glad to hear you had a good experience with us — it’s exactly what we aim for. Always happy to help and answer any questions. Hope you're loving the car!
Catherine R, May 2025
"5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The customer service from the team at Balham was excellent, I'd give them 5 out of 5
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Aftersales from Balham Cars London Ltd in response to 5 stars
Hi Catherine, Thank you! We're so happy to hear you had a great experience — 5 out of 5 means a lot to the whole team! All the best.
Gary N, May 2025
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Has been a pleasure to deal with this company ..Good communication , professional throughout the transaction .Thanks .
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Aftersales from Balham Cars London Ltd in response to Great service
Hello Gary, Thanks so much! It was a pleasure dealing with you too. Really glad you were happy with the service — we always aim to keep things smooth and professional.
Kathryn C, May 2025
"Thanks Balham!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would rate my experience 5/5. I was made to feel comfortable and my questions were answered patiently. I chose to use a dealer to help with the formalities and ensure my purchase ran smoothly and I definitely got that. Thank you.
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Aftersales from Balham Cars London Ltd in response to Thanks Balham!
Hi Kathryn, Thank you for the great review! We're really glad to hear you felt comfortable and well looked after — that’s exactly what we aim for. Appreciate you choosing us and hope you're enjoying the new car!
Anonymous, May 2025
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great service
+0 Found this review helpful
Aftersales from Balham Cars London Ltd in response to ⭐⭐⭐⭐⭐
Thanks for the 5 stars! Really glad you were happy with the service 😊
Tanya C, May 2025
"Found on AutoTrader"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After looking online on AutoTrader for a vehicle, I came across Balham, who are actually local to me. I went to view the car and was very pleased that it was exactly as pictured and described. I didn’t feel like they hid anything from me. I am really happy with it and have had no issues. The service from Charlie was also really great.
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Aftersales from Balham Cars London Ltd in response to Found on AutoTrader
Hi Tanya, Thanks so much for taking the time to leave this lovely review! We're really glad you found us through AutoTrader and that the car lived up to expectations. It's great to hear you're happy with it and that everything's been running smoothly. Charlie will be especially pleased to hear your kind words – we’ll be sure to pass them on. Enjoy the new wheels and don’t hesitate to pop in if you ever need anything!
Darren W, May 2025
"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 excellent service I love the car.
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Aftersales from Balham Cars London Ltd in response to 5
Thank you so much for the kind words! We're thrilled to hear you love the car and that you had an excellent experience with us. Enjoy every mile, and don't hesitate to reach out if you ever need anything!
Guseppe G, May 2025
"Trustworthy dealership"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'd rate the overall experience at 4 out of 5. I'm very pleased with the Toyota RAV4 and the overall service provided by Balham Cars London. The only comment I would make is that the initial viewing felt a bit rushed and I would have liked a bit more time to review the documents on the vehicle. I'd avoid viewing on a Saturday in future but would not hesitate in buying another car from Balham Cars London. It would be very useful if they accepted payment by credit card in future.
The people we met and dealt with were polite, courteous and helpful. I'd regard Balham Cars London as a trustworthy dealership.
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Charlie from Balham Cars London Ltd in response to Trustworthy dealership
Hi Guseppe,
Many thanks for your review and kinds words. You are correct we do receive a high volume of customers on Saturday which means we have to try and stick to 1 hour long appointments, if we pass the hour then we have our next appointment waiting, so apologies for that. Nevertheless we are glad you were happy overall and appreciate the feedback.
Thanks
Balham Cars
Karen J, May 2025
"Staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Staff was amazing
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Aftersales from Balham Cars London Ltd in response to Staff
Hello Karen, Thanks a lot! We're so glad you found the team amazing — we’ll be sure to pass that on to everyone!
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