Victor P, March 2025
"5⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 out of 5 for Balham when I purchased my Volkswagen Polo.
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Aftersales from Balham Cars London Ltd in response to 5⭐
Thank you so much for the 5-star review! We’re thrilled to hear you’re happy with your Volkswagen Polo. If you ever need anything in the future, feel free to reach out — we’re always here to help!
Joshua G, March 2025
"4 stars out of 5 from me"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The discussions were swift and easy
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Aftersales from Balham Cars London Ltd in response to 4 stars out of 5 from me
Thank you for your review and the 4 stars! We're glad to hear the process was swift and easy for you. If there’s anything we can do to make your experience even better next time, please don’t hesitate to let us know.
We appreciate your feedback and hope to serve you again in the future!
Adam W, March 2025
"Thanks to Charlie and the Balham team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Met with Charlie to purchase an Audi A4 Avant. He was professional, knowledgeable and went above and beyond for us. Clearly the outfit take pride in their work. Thanks to all Charlie and the rest of the Balham team.
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Aftersales from Balham Cars London Ltd in response to Thanks to Charlie and the Balham team
Thank you so much for your wonderful review! We’re thrilled to hear that Charlie provided such a great experience — he truly goes above and beyond for our customers. It’s fantastic to know you felt well taken care of, and we really appreciate your kind words about the team.
If you ever need anything else, we’re always here to help. Enjoy your Audi A4 Avant!
Edward N, March 2025
"I'll give you boys and girls a 5!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Had an issue with my break Pads, and you fixed them asap for free, as I only just bought the car.
Everything went as smoothly as I'd hoped for
P.S. Charlie was my salesman and he was great too.
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Aftersales from Balham Cars London Ltd in response to I'll give you boys and girls a 5!
Thank you so much for your kind review! We’re so glad we could get your brake pads sorted quickly and that everything went smoothly for you. It’s great to hear that Charlie made a positive impact as well — he’s an important part of our team, and we’ll be sure to pass along your thanks to him.
If you ever need anything else, don’t hesitate to reach out. Enjoy your car!
Jack E, March 2025
"I highly recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Service was amazing, clear and concise. will recommend to others
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Aftersales from Balham Cars London Ltd in response to I highly recommend
Thank you so much for the great review! We’re thrilled to hear that you found our service amazing and clear. Your recommendation means a lot to us!
If you ever need anything in the future, don’t hesitate to reach out.
BEN G, March 2025
"Local"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I always pop in to see the stock at Balham as they're only over the road from my gym. They have always had a nice range of stock really so I thought I would give them a go. The Polo has been brilliant to be fair, got a service booked in for it to have a few very minor things fixed, but nothing to groan about. Charlie was the lad who helped me and he was really easy to talk to and overall a great salesman. I highly recommend.
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Aftersales from Balham Cars London Ltd in response to Local
Hi Ben, Thank you so much for your fantastic review! We're glad to hear you’ve been enjoying the Polo and that Charlie made the process smooth and easy for you. It's great to know that the service was up to your expectations, and we're always here to help with anything, big or small. We appreciate your recommendation and look forward to seeing you again soon—hopefully, we can help you out with your next visit!
HARVEY B, March 2025
"Excellent customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The AA had these guys listed as a trustworthy dealership and they definitely live up to that! The whole customer service experience was excellent - they got any issues fixed for me very quickly.
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Aftersales from Balham Cars London Ltd in response to Excellent customer service
Hi Harvey, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us and that we lived up to the AA's recommendation. It's great to know that our team was able to resolve any issues quickly and provide excellent customer service. We truly appreciate your feedback and look forward to serving you again in the future!
RICHARD G, March 2025
"An honest 5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Excellent service at Balham. The lads were spot on, nice and polite. I will be back again for sure.
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Aftersales from Balham Cars London Ltd in response to An honest 5 stars
Thank you so much for your kind words! We're thrilled to hear you had a great experience with us at Balham. Our team always aims to provide top-notch service, and we're glad it showed. We look forward to welcoming you back next time!
IKRAN A, March 2025
"John was really nice"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
John was really kind and nice. He showed me two cars that I was interested in and appreciated the fact that I had a decision to make. He put no pressure on me and allowed me as much time as I needed to make the correct decision for me. I would definitely consider re-visiting a place so comfortable.
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Aftersales from Balham Cars London Ltd in response to John was really nice
Hello Ikran, hank you so much for your kind words! We're so glad to hear that John was able to make your car shopping experience comfortable and stress-free. It's always our goal to give our customers the time and space they need to make the best decision. We truly appreciate you considering coming back, and we look forward to helping you again in the future. Have a wonderful day!
VINCENZO T, March 2025
"Highly recommend!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had a great experience purchasing my car from Balham Cars London. The entire process was smooth, and I really appreciated Charlie’s professionalism. He guided me from the test drive all the way through to the purchase, ensuring everything went seamlessly.
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Aftersales from Balham Cars London Ltd in response to Highly recommend!
Hi Vincenzo, Thank you so much for your kind words! We’re thrilled to hear that Charlie made your experience smooth and enjoyable from start to finish. It’s great to know that you’re happy with the process and your new car. If you need anything else, we’re always here to help!
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