Colin M, January 2026
"Full marks from me"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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So far so good with the Nissan Qashqai, I think it was Phillip we dealt with on the day he was very good. Assuming they had the model we were looking for, we would use them again. Full marks from me.
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ponko from Ponko in response to Full marks from me
Thank you for your feedback — great to hear the Nissan Qashqai is going well so far.
We’re also pleased to hear Philip looked after you on the day and made a good impression.
It’s good to know you’d consider using us again if we have the right car available!
Marisa C, January 2026
"Polite, friendly and helpful "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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We bought the car for my niece, and I know she is loving it. We both went to the dealership, and what stood out was how polite, friendly and helpful everyone was, as well as the nice scenery. Based on that, I'd recommend it to others who are looking to buy a car. We did have to wait a while when we went to collect it, but other than that, all is good, and it was a 4-star experience.
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ponko from Ponko in response to Polite, friendly and helpful
Thank you for your feedback — great to hear your niece is enjoying the car and that you both had a positive experience overall.
We’re pleased the team came across as polite, friendly and helpful, and that the environment added to the visit. It’s also appreciated that you’d recommend us to others.
Sorry to hear you had a bit of a wait when collecting the car — we’ll take that on board as that’s something we always aim to keep as smooth as possible.
Thanks again for the 4-star rating!
Natasha E, January 2026
"Service throughout was impeccable"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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5 car is very comfortable for my father and fits his mobility aid in perfectly
I'm very happy with the car and the ease of purchase and delivery was excellent and the customer service throughout was impeccable
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ponko from Ponko in response to Service throughout was impeccable
Thank you for your feedback — we’re really pleased to hear the car is comfortable for your father and fits his mobility aid perfectly.
It’s great to know the whole process, from purchase through to delivery, was smooth and easy, and that you were happy with the service throughout.
We really appreciate the 5-star rating and your kind words!
Gabrielle D, January 2026
"VW Polo"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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My other car the Ford, was on its way out and just needed something a little bit better and to be honest my mum’s boyfriend found thee Polo on the website and we just went for there and decided to go ahead. We have had a few little electrical issues with it and voice control needs a key which I don't have, other than that it’s a good car that drives smoothly and with a lot more gadgets, Ayman who I dealt with was good the whole time.
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ponko from Ponko in response to VW Polo
Thank you for your feedback — great to hear you made the switch from your Ford and that the Polo has been a step up for you in terms of comfort and features.
It’s also good to know it’s driving smoothly overall, even if you’ve had a couple of small electrical issues to work through. Hopefully those are easily resolved for you.
We’re pleased Ayman looked after you well throughout the process too, and we really appreciate you taking the time to share your experience!
Simon H, January 2026
"Nice and handy"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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My Skoda Octavia itself is running okay there's has been a few minor things needed done to it, the brakes were down to the last 5mm, and I had to upgrade the screen to get Apple Car Play, other than that it’s been okay. I chose the Skoda because I needed a second car and Ponko have been there for a while plus it’s only down the road for me so its nice and handy. The cars they have in as well are pretty high spec. I actually looked at a focus, but I think you get a little more for you money in Skoda, and I'm really pleased with it.
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ponko from Ponko in response to Nice and handy
Thank you for your feedback.
We’re pleased to hear you’re generally happy with your Skoda Octavia and that it’s been running well for your needs as a second car. It’s also great to hear you found the location convenient and appreciated the range and specification of vehicles available.
We also note your comments regarding the minor work needed after purchase. We appreciate you taking the time to share your experience.
Anna, January 2026
"Returning Customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
This is my second time buying from Ponko. Just like the first time, I thought everyone I dealt with at the dealership was great, and I'd definitely consider using them again.
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ponko from Ponko in response to Returning Customer
Thank you for your feedback.
We’re really pleased to hear this is your second time purchasing from Ponko and that, once again, you had a positive experience with the team. It’s great to know you’d consider using us again in the future.
We appreciate you taking the time to share your feedback.
Drew H, January 2026
"Definitely a 5 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Everything's going great from day one it’s been really good. I fancied a change and wanted something a little bit nicer than the car we used to have. We seen the X Trail online and it was the spec we wanted, took the 3 and a hour train journey, long but worth it haha. The offices and showroom were very nice and welcoming. The guy we dealt with was great too had a great personality and gave me a test drive and just made the whole interaction really, definitely 5 stars.
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ponko from Ponko in response to Definitely a 5
Thank you for your feedback.
Great to hear everything’s been going well from day one. Sounds like you made a solid upgrade with the X-Trail, and fair play for making the long train journey for it — always a good sign when it’s worth the trip.
We’re glad the showroom felt welcoming and that the test drive and overall experience were smooth. Really appreciate you taking the time to leave your feedback, and thanks for the 5-star review.
Dan W, January 2026
"Fair and Honest dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Had no problems at all, it was a simple buying process for me, went in asked some questions which were answered in detail, took the car for a test drive and then bought it. Doesn't get easier than that. I found the dealership to be honest and the advert that they posted was also fair and honest so I can't complain. 5 stars.
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ponko from Ponko in response to Fair and Honest dealership
Thank you for your feedback.
Great to hear everything went smoothly for you and that the process felt simple from start to finish. It’s good to know your questions were answered clearly and that the test drive and purchase were straightforward.
We really appreciate your comments about the honesty of both the team and the advert, and thank you for the 5-star rating.
Bernedette, January 2026
"Quick service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I’ve been a customer with them for 2 years now and the Volkswagen Golf we purchased has been great, no problems. It’s usually quite quick service from Ponko with no hassle, overall, Kai and Sam were very easy to deal with.
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Ponko from Ponko in response to Quick service
Thank you for your feedback.
It’s great to hear you’ve been with us for a couple of years and that your Volkswagen Golf has been running well with no issues. We’re also pleased the process has stayed quick and hassle-free for you over time, and that Kai and Sam made things easy to deal with.
We really appreciate your continued support and taking the time to share your experience.
Nevada A, January 2026
"Mercedes A class"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I was looking specifically for a Mercedes A class when I came across ponko. I went to the dealership in person to view and was pleased that everything was exact as the advert, there was nothing that had been hidden from me. I dealt with Adam who was really nice. He made sure the car was valetted and ready to go. Overall I would give them a rating of 5.
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Ponko from Ponko in response to Mercedes A class
Thank you for your feedback.
Great to hear you found the Mercedes A-Class you were looking for and that everything matched the advert when you saw it in person. It’s also good to know Adam looked after you well and made sure the car was ready and presented properly for collection.
We really appreciate the 5-star rating and you taking the time to share your experience.
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