1,829 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,829 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Couldn't of asked for better service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Cars perfect to be fair, we were after that specific one after finding it online we shot down & bought it straight away after a test drive. We'd had a Corsa for about 4 years and we just wanted a change, it was time for an upgrade. Ponko seemed like a big reliable garage we looked at a few others but it’s just a gamble who you get. But Ponko seemed alright, a nice honest company to put your trust in. The whole process was really quick, hassle free, they brought the car straight round after we called, with no nasty surprises. We did have an engine light up pop up but they switched the sensor out next day, you couldn’t have asked for better service! Full marks five stars.

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ponko from Ponko in response to Couldn't of asked for better service

Thank you for your feedback. We’re really pleased to hear you’re happy with the car and that the whole process was quick and hassle-free for you. It’s great to know the team were able to sort the sensor issue promptly and get you back on the road without delay. We appreciate your trust and your 5-star review.

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"In and out in half an hour"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
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Everything is all good with my beemer I've sent it away to get a new screen fitted, I wanted a bigger one with Apple Car Play haha. It’s my first car, I've just turned 21 and thought why not, I've been looking for a few years. Ponko is nice and handy they’re not that far from home and had exactly what I wanted, it would've been that or nothing for me. Ayman was lovely too, he made the process quite easy and simple. I was in and out in like half an hour, he took me on a test drive which was quite nice too, talked me through everything and showed us everything we asked and more. Overall, a good experience

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ponko from Ponko in response to In and out in half an hour

Thank you for your feedback. We’re really pleased to hear you’re happy with your BMW and that the process felt simple and straightforward for your first car purchase. It’s great to know Ayman made everything easy for you and that the test drive and handover were helpful. We appreciate you sharing your experience and hope you enjoy the new screen and Apple CarPlay setup.

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"Ford Focus "
4 out of 5 stars
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The service up and on the day was really good but the car broke down on the way home. I emailed the team who had been very responsive and was blanked. I then emailed again the next day saying that I was surprised they hadn't been in touch then still nothing until a woman from the warranty phoned. That was very disappointing

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ponko from Ponko in response to Ford Focus

Thank you for your feedback. We’re pleased to hear the service on the day was good, but we’re very sorry to hear about the breakdown on your way home and the delay in communication afterwards. That’s clearly not the experience we want for our customers, and we understand how disappointing that must have been. We appreciate you bringing this to our attention.

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"Staff were great"
4 out of 5 stars
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The place, staff were great. Was a little worried about the car and battery as it took a while to start. I believe this should have been checked before we arrived as so ease us. The staff then exchanged out r battery for our pace of mind which we appreciated. Warranty should also be free as we paid an extra £500 for 6 months or more. Overall great customer service and location

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ponko from Ponko in response to Staff were great

Thank you for your feedback. We’re really pleased to hear you found the staff and service great, and that the team were able to replace the battery to give you peace of mind. We also appreciate your comments regarding preparation and warranty — this kind of feedback is helpful and will be taken on board. We’re glad overall you were happy with the experience and location.

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"Thanks for a reliable family car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The car we bought was a good choice, great deal!! Thank you for giving us a reliable family car!

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ponko from Ponko in response to Thanks for a reliable family car!

Thank you for your feedback. We’re really pleased to hear you’re happy with your purchase and that the car is working well as a reliable family vehicle.

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"The cars was excellent"
5 out of 5 stars
Dealer's knowledgeable
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Fantastic service, I was greeted with a great atmosphere and a nice latte. Phils Knowledge about the cars was excellent, all questions answered and I drove off in an Audi A3 with a big smile

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ponko from Ponko in response to The cars was excellent

Thank you for your feedback. We’re really pleased to hear you enjoyed the experience from start to finish, and that Phil was able to answer all your questions. It’s great to know you drove away happy in your Audi A3.

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"All positive "
5 out of 5 stars
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After taking the car back to get the tyres looked at, everything is running fine. I would recommend them to friends. they weren't pushy and he went over everything again that I didn't quite understand. I did have to tell them salesman to slow down a bit as he talking a bit fast and he tried his best to do so. Overall the experience was all positive.

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ponko from Ponko in response to All positive

After taking the car back to get the tyres looked at, everything is running fine. I would recommend them to friends. they weren't pushy and he went over everything again that I didn't quite understand. I did have to tell them salesman to slow down a bit as he talking a bit fast and he tried his best to do so. Overall the experience was all positive.

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"Daughters first car"
5 out of 5 stars
Dealer's knowledgeable
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Everything was slick and simple when we test drove and picked up our Citroen, the car is for my daughter and we are using it regularly before her test in May, The team made the whole experience was stress free. I all went slick and would return to them in the future. The only little gripe we had was a small issue with the V5 as she had a private plate which she was eager to put on. This has since been resolved and am happy.

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ponko from Ponko in response to Daughters first car

Thank you for your feedback. We’re really pleased to hear the process was smooth and stress-free, and that you’re happy with the Citroen. It’s great to know the team made everything straightforward for you and your daughter. We appreciate you mentioning the issue with the V5 — we’re glad that’s now been resolved.

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"Exactly what I wanted"
4 out of 5 stars
Dealer's knowledgeable
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The team at Ponko had a very friendly approach, they gave me lots of coffee and there was no pressure. The car is fantastic and exactly what I wanted. My Polo is performing exactly as expected. I would rate a 4 as there a little delay when I first arrived but overall the staff were great, and the salesman was a fantastic guy, because of this I would choose them again.

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ponko from Ponko in response to Exactly what I wanted

Thank you for your feedback. We’re really pleased to hear you found the team friendly and relaxed, and that you’re happy with your Polo and how it’s performing. We also appreciate your honest note about the slight delay on arrival, and we’ll take that on board. It’s great to know the salesman and wider team made a positive impression, and we look forward to seeing you again in the future.

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"Great job, thank you!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I would definitely rate my experience with Ponko as a 5/5. Everyone I spoke to was friendly and professional. My car was ready and waiting for me to test drive when I arrived and was exactly as described. There was no pressure to make a quick decision and everything was clearly explained. I am really happy with my Audi and would 100% recommend Ponko to anyone and I will certainly make them my first port of call if I decide to change my car in the future. Great job, thank you!

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ponko from Ponko in response to Great job, thank you!

Thank you for your kind feedback. We’re really pleased to hear you had such a positive experience with Ponko and that the team came across as friendly and professional throughout. It’s great to know the car was exactly as described and that you felt no pressure during the process. We’re glad you’re happy with your Audi, and we appreciate your recommendation.

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1829 reviews4.7 out of 5 stars — Rated Excellent
Excellent
1399
Very Good
402
Average
17
Poor
5
Terrible
6

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    84%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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