49% Reviews
replied to
92% Recommend
to friend


344 reviews from our car dealer reviews community
Leave a review for Lease Cars Direct Ltd
Leave a review

344 reviews from our car dealer reviews community

Leave a review for Lease Cars Direct Ltd
Leave a review
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"1st Class service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

This was my first purchase from Lease Cars Direct LTD, and I must say the service was 1st class. The car was as describe in the advert , I dealt with Ben who was very informative with absolutely no pressure selling and very good communicating, even a follow up after our purchase to ensure that we were happy with the car. Lease Cars Direct LTD will be my first port of call for when I next look to buy a car, and I would certainly recommend others to do the same.

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+4 Found this review helpful
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"Fantastic car"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

We travelled 4 hours to lease cars as they had the spec of vehicle we had been searching for, The car was exactly as described, which is rare in the car business as car Salesmen are renowned for little indiscretions exaggerations on what they call a ‘mint car’ but it was as described. Ben was extremely accommodating and made the purchase a smooth transaction We are happy owners of a premium vehicle & highly recommend

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+5 Found this review helpful

Ben from Lease Cars Direct Ltd in response to Fantastic car

Thank you Jane & Alan for deciding to buy your very premium Porsche from us. The business means allot to me personally!! 😊

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"Insignia Sri vx-line"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Great buying experience, unpressured service car was as described very clean and lots of very nice cars for sale

Reviewer has confirmed their email address

+7 Found this review helpful

Ben (Company owner) from Lease Cars Direct Ltd in response to Insignia Sri vx-line

Thank you Ashley for the great review !! We try are hardest to please.

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"Mondeo purchase."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Excellent service. He has lots of well presented quality vehicles and reasonable prices. Pleasent unpressured buying process.

Reviewer has confirmed their email address

+8 Found this review helpful

Ben from Lease Cars Direct Ltd in response to Mondeo purchase.

Thank you Harry for the wonderful review.

"Happy customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Very pleased with the new car and service provided by Ben, from visiting to view the car to setting up paperwork through to payment and arranging a warranty. Will definitely recommend and use again in the future if needed. 🌷

+8 Found this review helpful

Ben Director from Lease Cars Direct Ltd in response to Happy customer

Thanks for the tremendous review. You are more than welcome. Very kind and genuine people like yourself are welcome at lease cars direct any day :) Enjoy the focus.

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"Excellent salesman "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

I've just bought a very nice Jaguar xf sport from Ben and can't speak highly enough of him. His knowledge of the car was excellent and found him to be a very honest, genuine, diligent and easy to deal with. I highly recommend the company and staff and would definitely buy from them again. A++++

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+8 Found this review helpful

Ben (Company owner) from Lease Cars Direct Ltd in response to Excellent salesman

Hi simon, It was an absolute pleasure to deal with yourself. I thoroughly enjoyed dealing with yourself and wish you and you're son much enjoyment in the new jaguar. Thanks for the business it means allot.

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"Fantastic!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Well worth the drive to Beccles to see the car, that we ended up buying! Ben was very helpful and honest through the whole experience. Car buying is a very stressful process, but it was made so much easier by Ben’s professional ways. Thank you so much, would definitely buy a car from Lease Cars Direct Ltd again, and have a mini holiday in Great Yarmouth!

Reviewer has confirmed their email address

+5 Found this review helpful

Ben (Owner) from Lease Cars Direct Ltd in response to Fantastic!

Thanks for the lovely review. It was a pleasure to deal with you guys and I wish you all the best. Glad you enjoyed your mini holiday at the seaside :) Thank you again for the business!! 😀

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"Sold Faulty Passat Estate"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Sold a faullty passat estate, told me before sending it there was an issue with driver assist but would fix it ( bracket ) it turned up a mess with all swirl marks and scratches on it, light on dash, faulty LED headlight, broken retractable parcel shelf and wanted me to drive over 5 hours back to him at my expense, I don't think so. His emails were aggressive, I contacted consumer advice who agreed with me, it should at least be at his expense. I gave him several options in order to resolve the issues but he refused all of them so now I'm going to have to take legal action.

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+7 Found this review helpful

Alan in response to Sold Faulty Passat Estate

Basically the same happened to me . With the same response from the dealer I’ve ended up with a VW GOLF that sounds like a Tractor and needs a rebuild . Hope you get a good result.

Ben (Company owner) from Lease Cars Direct Ltd in response to Sold Faulty Passat Estate

Dear Gary I’m sorry to hear that you were unhappy and frustrated. We pride our business on satisfaction and this personally upsets me that you are disappointed, however unfortunately we cannot supply you with a brand new car. We would be more than happy to investigate your concerns however minor or trivial they may be but unfortunately we will need the vehicle back to us, I have asked my legal advisor to step in and they have now made contact with yourself. (I'm aware they have already had to issue a warning because you have been swearing at one of their colleagues) This is unacceptable and will not be tolerated. Again I’m sorry you are disappointed with our service and product we provided. Lease cars direct LTD

Gary Simpson in response to Sold Faulty Passat Estate

Gave Ben several options to resolve, he was rude, aggressive and refused the options given to him. He got Lawgistics involved and dispite giving him a second chance he still didn't do anything. He sold me a car with dodgy brakes, don't believe this guys words about being sorry, he isn't, he just don't want to pay out for repairs when they need doing and then tries to make out other people are in the wrong.

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"Brilliant car - Brilliant Car Dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Searched high and low for the right 5 series touring and finally found it at Lease Cars Direct. Ben was brilliant from the very first conversation and made it all very straightforward, down to getting the car delivered to my house. Would always recommend him to anybody looking for a new car. Thank you

Reviewer has confirmed their email address

+5 Found this review helpful

Ben (Company owner) from Lease Cars Direct Ltd in response to Brilliant car - Brilliant Car Dealer

Thanks for the repeat business Louis.

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"Top notch guy. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

I called this company as I’d seen a Vauxhall insignia on eBay, Ben advised it was new stock awaiting delivery but wouldn’t be delivered to him or prepared before his holiday (tomorrow) we needed a vehicle quickly for our disabled son. We continued to look to no avail within our price range. Ben called us Saturday morning informing the car had been delivered. Ben expressed he had simply ran out of time to sell the car. But advised he could deliver it free of charge on the way to the airport if payment was prompt. We agreed. Within 5 hours the car arrived. wow Ben stated he even managed to get it washed and hovered. We was so happy and the icing on the cake was ben handed a £50 Amazon voucher. Lovely family and nice guy. Thanks so much

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+10 Found this review helpful
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Dealership Information

Please Note: Viewing is strictly by prior appointment only. 

At Lease Cars Direct Ltd, we specialise in providing affordable, history-checked vehicles. Based in Beccles, Suffolk, we’re an independent dealership with a straightforward approach: quality cars, transparent pricing, and no-nonsense service.

Whether you’re looking for a reliable commuter, a family-friendly estate, or a fuel-efficient hybrid, our stock is carefully selected to offer great value without compromise . Every vehicle comes with a long MOT, clear service history, and the peace of mind that comes from dealing with a trusted local business.

We also offer UK-wide delivery, and a friendly team ready to help you find the right car, without any pressure.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2016

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
344 reviews4.8 out of 5 stars — Rated Excellent
Excellent
307
Very Good
27
Average
1
Poor
2
Terrible
7

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  • Contact Information

    Address

    Lease Cars Direct Ltd
    Elm Dene Swan Lane
    Barnby
    Beccles
    NR34 7QF

    Get in touch

    07810 545657
    https://leasecarsdirectltd.co.uk/

    Opening times
    Mon By Appointment
    Tue By Appointment
    Wed By Appointment
    Thu By Appointment
    Fri By Appointment
    Sat By Appointment
    Sun By Appointment

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    49%
    Percent of reviews responded to by this dealer

    Additional Information About Lease Cars Direct Ltd

    Company Formed: 2016
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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