Lauren S, December 2025
"5 stars ✨"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Since purchase everything has been spot on, I am super happy in my decision of vehicle, I went for a Kia Sportage, it is a great car! The turnaround of getting the car was one day! In that time they made sure everything was cleaned and prepared, there wasn't at any point any pushiness from staff, it was a nice car buying experience. 5 stars.
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ponko from Ponko in response to 5 stars ✨
Thank you for your feedback. We’re really pleased to hear everything has gone smoothly since your purchase and that you’re so happy with your Kia Sportage. It’s great to know the team delivered a quick turnaround, good preparation, and a relaxed, pressure-free experience.
Rupert A, December 2025
"Great communication throughout"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
When I initially purchased I was having a few issues, each time I called up they were quick to answer and get me in to get the car looked at, even from the initial purchase the communication has been great. They have been nothing but helpful and I can tell they genuinely wanted to get issues sorted for me without any hassle. The car itself I am very pleased with. I would give poinko a 5 star rating.
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ponko from Ponko in response to Great communication throughout
Thank you for your feedback. We’re really pleased to hear that the team supported you well throughout the process, especially in resolving the issues quickly and keeping communication clear from the start. It’s great to know you’re happy with the car and the service you received.
Anonymous, December 2025
"Efficient and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The customer service was efficient and the staff were nothing but helpful. I am very pleased with my vehicle purchase, had no issues. 5 stars!
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ponko from Ponko in response to Efficient and helpful
Thank you for your feedback. We’re really pleased to hear you’re happy with your vehicle and that the team provided efficient, helpful service throughout. We appreciate your 5-star review.
Mr J, December 2025
"Audi A3"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My Audi is running well and I am happy with it. The staff were good and looked after me well.
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ponko from Ponko in response to Audi A3
Thank you for your feedback. We’re glad to hear your Audi is running well and that you’re happy with it. It’s also great to know the team looked after you throughout the process.
James S, December 2025
"Helpful and polite staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I would highly recommend this dealership! They were helpful and polite there wasn't much pressure or pushiness on the sale. I am pleased with the car that I got apart from having an issue with the key which I managed to snap haha! Nothing to do with Ponko it was my own fault! I would definitely consider going back to them in the future if they had something I was after.
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+1 Found this review helpful
Ponko from Ponko in response to Helpful and polite staff
Thank you for the great review, James.
We are really pleased you found the team helpful and polite and that you enjoyed the relaxed, no pressure experience.
We appreciate the recommendation and your business, and we would be happy to welcome you back in the future.
Jade G, December 2025
"Couldn't fault my experience with Ponko"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Couldn't fault my experience with Ponko. I went to the dealership and was offered to take the car for a test drive within the first 20-30 minutes of being there. The route was great, definitely was able to get a feel for the car and make sure it was the one for me. When we arrived back at the dealership I knew it was the one I wanted, it was a very quick turnaround which I appreciated. Since having the car I have been using it pretty much everyday and not ad one issue with it. Would highly recommend Ponko.
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Ponko from Ponko in response to Couldn't fault my experience with Ponko
Thank you for the lovely review, Jade.
We are really pleased to hear you could not fault your experience and that the test drive helped you feel confident the car was right for you. It is great to know the process was quick and that the car has been trouble free.
Thank you for recommending Ponko and for your business.
Ms A, December 2025
"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5
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Ponko from Ponko in response to 5
Thank you for your 5-star review.
We really appreciate you choosing Ponko and thank you for your business.
Tom M, December 2025
"Can't fault them"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My new Ford Focus is absolutely lovely, so big thanks to Ponko! We discovered one of the tyres was perforated after the sale, but they replaced it for me quickly so I really cant fault them.
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Ponko from Ponko in response to Can't fault them
Thank you for the great review, Tom.
We are really pleased to hear you are loving your Ford Focus. Thank you as well for mentioning how the tyre issue was resolved quickly.
We appreciate your business and your kind words.
Anonymous, December 2025
"Happy customer"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
After sorting out some initial problems, the car's been fine ever since. I've not done any big trips in it or anything but all's perfect. We encountered issues a couple of weeks after buying the car which was disappointing, but the staff at Ponko were very helpful and sorted everything out. They even made sure I had a courtesy car whilst the repairs were completed, so I'm really happy with how everything was handled.
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Ponko from Ponko in response to Happy customer
Thank you for your review.
While we are sorry to hear about the initial issues, we are pleased they were resolved and that the car has been running well since. It is good to know the team were helpful and that the courtesy car made things easier while repairs were completed.
Thank you for choosing Ponko and for your business.
Katherine, December 2025
"Couldn't have been more helpful!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The guys didn't even know we were coming as Autotrader hadn't notified them. Couldn't have been more helpful! Would highly recommend.
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Ponko from Ponko in response to Couldn't have been more helpful!
Thank you for your feedback.
Even without the heads-up from AutoTrader, it’s great to hear the team were still helpful and got everything sorted for you without any hassle.
We really appreciate the recommendation.
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