Nicholas S, December 2025
"Straightforward and quick "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Phil at Ponko made sure everything was straightforward, quick and got everything sorted for me. Unfortunately, we no longer have the Kia as someone drove into the back of it while it was parked… but we enjoyed the brief time we had with it.
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Ponko from Ponko in response to Straightforward and quick
Thank you for the great review, Nicholas.
We are pleased to hear Phil made everything straightforward and quick for you. Sorry to hear about the Kia being damaged while parked, but we are glad you enjoyed it while you had it.
Thank you for your business.
Nathanael K, December 2025
"Quick and efficient"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Ayman was pretty quick and efficient overall. I suppose if I'm being critical, there was a bit of a longer wait than I'd have liked to sign the documents, but that's only very minor.
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Ponko from Ponko in response to Quick and efficient
Thank you for your review, Nathanael.
We are pleased to hear Ayman was quick and efficient overall. Thank you as well for the feedback regarding the wait for documents, which we appreciate and will take on board.
Thank you for choosing Ponko and for your business.
Bennie V, December 2025
"Car's doing well"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Everything's fine with the car so far - It's doing really well and the service we received when buying it was great.
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Ponko from Ponko in response to Car's doing well
Thank you for the great review, Bennie.
We are pleased to hear the car is doing well and that you were happy with the service you received. Thank you for your business.
Mrs M, December 2025
"Absolutely fabulous!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
We purchased the Peugeot for our daughter and she's thrilled with it! She's actually down in Gloucester in it today, so it's certainly had a good run out! She lives within walking distance to Ponko and has purchased a handful of cars from them before their name change, The car's working absolutely fabulously and she's very happy in deed!
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Ponko from Ponko in response to Absolutely fabulous!
Thank you for your feedback.
We’re really pleased to hear your daughter is enjoying her Peugeot and that it’s already getting plenty of use. It’s also great to know she’s been a returning customer over the years and has stayed with us through the name change.
We really appreciate you taking the time to share your experience.
Ewa S, December 2025
"Even your coffee's fantastic!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I'm so very, very happy with Ponko and we'll be using you again for sure - You guys are brilliant!! Even your coffee's fantastic haha! My daughter was amazed by your choice of cars etc and she's finally got her driving test tomorrow, Fingers crossed she passes so she can start enjoying her new Polo 🤞🏼
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Ponko from Ponko in response to Even your coffee's fantastic!
Thank you for your feedback.
We’re really pleased to hear you’ve had such a positive experience with us and that your daughter enjoyed the choice of cars as well. That’s exciting about her driving test tomorrow — fingers crossed she passes and gets to enjoy her new Polo!
We really appreciate your kind words and look forward to seeing you again in the future.
Amy M, December 2025
"Absolutely outstanding!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The service I received at Ponko was absolutely 5 star. I think it was Kai (but could be wrong!) who sold me the car and he was great. As a first time car buyer I felt in very safe hands. He was patient, knowledgeable and just came across as a really honest and trustworthy bloke. I love my new and first ever car- it's perfect. The whole experience was outstanding.
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Ponko from Ponko in response to Absolutely outstanding!!
Thank you for your feedback.
We’re really pleased to hear your first car buying experience felt safe and well looked after, and that Kai (or the team member you dealt with) made a positive impression with their patience and knowledge. It’s great to know you’re enjoying your first car and that the whole process felt smooth from start to finish.
We really appreciate you taking the time to share your experience.
Leo W, December 2025
"Quite far but very happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
A few months ago I got in my head that I wanted a new car, I used to have a Suzuki Swift, which is what pushed me to get another. I live around 2 hours from Ponko, but they had the car I wanted and I'm happy to say the staff and the car was worth the journey, they were very helpful. I would go back again, but they are a little to far away from me to promise that it would have to be the right car.
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Ponko from Ponko in response to Quite far but very happy
Thank you for your feedback.
Great to hear you made the trip over and found the Suzuki you were looking for. It’s also good to know the journey felt worthwhile and that the team were helpful throughout your visit.
We really appreciate your kind words and would be happy to see you again in the future if the right car comes up.
Michelle, December 2025
"More than happy! "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Very good experience buying from Ponko, we found the staff amazing. They couldn't of done more, really bent over backwards for us throughout the whole process. I would say its around 4-5 star service as no-one is perfect, so its a very happy 4.5* from us.
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Ponko from Ponko in response to More than happy!
Thank you for your feedback.
We’re really pleased to hear you had a very good experience and that the team looked after you so well throughout the process. It’s great to know you felt supported and well taken care of from start to finish.
We appreciate the honest 4.5-star rating and your kind words.
Mr D, December 2025
"Everything was good"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
4.5. Everything was good. Service, friendliness, professionalism, quality of the car. It wasn't until a couple of weeks late I noticed the interior lights in front and rear passengers don't work when doors opened. The boot didn't but it had been turned off. Can't get cabin lights to come on.
Too busy to do anything at the moment. Need to get this resolved.
This is the only reason you don't get a 5.
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Ponko from Ponko in response to Everything was good
Thank you for your feedback.
We’re really pleased to hear you were happy with the service, professionalism, and the quality of the car overall.
We’re sorry to hear about the issue you’ve noticed with the interior lighting. We understand how frustrating it is when something like this appears after purchase, especially when everything else has been positive. When you have time, it would be worth getting in touch with the team so this can be looked into and resolved for you.
We appreciate you taking the time to share your experience, and thank you for the 4.5-star rating.
Sarah G, December 2025
"Good Communication and very informative"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
We chose a Ford Focus and reserved it online before going for a test drive, We were given all the information we needed to decide between finance or cash purchase. The staff were polite and helpful. Our questions during the first few days of getting used to the car were answered . I would recommend Ponko to friends without hesitation.
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Ponko from Ponko in response to Good Communication and very informative
Thank you for your feedback.
We’re really pleased to hear the process was straightforward for you, from reserving the Ford Focus online through to the test drive and choosing your finance option. It’s great to know the team were polite and helpful, and that any questions you had in the first few days were answered quickly while you got used to the car.
We really appreciate you taking the time to share your experience and your recommendation.
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