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96% Recommend
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242 reviews from our car dealer reviews community
Leave a review for Andrew James Cars Ltd
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242 reviews from our car dealer reviews community

Leave a review for Andrew James Cars Ltd
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"Very friendly and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

When I was collecting my car the man was very friendly and helpful

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Aftersales from Andrew James Cars Ltd in response to Very friendly and helpful

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"Toyota Aygo "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

excellent service from start to finish

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Aftersales from Andrew James Cars Ltd in response to Toyota Aygo

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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" Nice and polite"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The person I dealt with at the dealership was nice and polite, and I would use them again. I'd give them 4 stars, as I did have an issue that I had to get resolved, but other than that, it was all good.

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Aftersales from Andrew James Cars Ltd in response to Nice and polite

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"Above and beyond "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

They were great at Andrew James, they went above and beyond for me. They delivered the car to me and did a few other bits. I would give them 5 out of 5 based on this.

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Aftersales from Andrew James Cars Ltd in response to Above and beyond

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"Brilliant from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The guys were great, made it a really simple process from start to finish. They made sure the car was prepared for me before I left with it. It was cleaned spotlessly. Had no issues and the car itself is brilliant.

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Aftersales from Andrew James Cars Ltd in response to Brilliant from start to finish

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

5

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Aftersales from Andrew James Cars Ltd in response to 5

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"Happily recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The guys were great to deal with. Very informative and took the time to help me to get a hard copy of the Audi service history as it was all online, this was appreciated. There is definitely a good spread of options at Andrew James, something for everyone. The process was fairy easy and made as simple as it could be. I would happily recommend! 5 stars!

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Aftersales from Andrew James Cars Ltd in response to Happily recommend

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"highly recommend them to anyone else"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I found Andrew and James to be unbelievably helpful and honest when I recently purchased my Jaguar from them. They were extremely honest and helpful during the whole process, which gave me confidence. Every question was answered honestly and they invited me to test drive the car for as long as I needed to. They even threw in a 2 year warranty as opposed to their standard 1 year cover. I would definitely go back to them in the future and have the confidence to highly recommend them to anyone else seeking a sound vehicle at a very fair price.

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Aftersales from Andrew James Cars Ltd in response to highly recommend them to anyone else

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"Been a pleasure"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I have recently purchased a car from Andrew James . I can’t recommend these guys enough, they were brilliant from the start, no high pressure sales , just very relaxed and made me feel welcome. There was a minor issue with the car that was sorted very quickly and professionally. A big thank you to Andy and James , it’s been a pleasure.

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Aftersales from Andrew James Cars Ltd in response to Been a pleasure

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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"Smooth sailing "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Smooth sailing process, can't complain. Everything went well, the car was cleaned before I left the dealership and since having it, I've not had any issues. It was just what you'd want while purchasing a car, no hassle at all.

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Aftersales from Andrew James Cars Ltd in response to Smooth sailing

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

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Dealership Information

Welcome to Andrew James Cars Ltd

Used cars in Rochester, Kent

Here at Andrew James Cars we believe buying a car should be an enjoyable process, you should not feel pressure.

Which is why we let our cars do the talking - simply book an appointment with us, come and get the keys, and we will leave you to view the car without a pushy salesman over your shoulder!

We'll just put the kettle on, and if you require any assistance or advice, our combined experience of over 40 years in the car industry will be sure to steer you in the right direction.

We do not charge any admin fees, there are no hidden surprises with us before you buy.

We do not try and sell you additional products you really do not need or want - just fantastic cars at competitive prices, award winning warranties, and flexible finance packages to suit all credit scores.

We look forward to seeing you soon!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2017

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
242 reviews4.9 out of 5 stars — Rated Excellent
Excellent
226
Very Good
15
Average
0
Poor
1
Terrible
0

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    Contact Information

    Address

    Andrew James Cars Ltd
    Nuralite Industrial Estate Canal Road
    Rochester
    ME3 7JA

    Get in touch

    01474 878850
    https://www.aj-cars.co.uk/

    Opening times
    Mon 09:30 - 17:00 (BY APPT)
    Tue 09:30 - 17:00 (BY APPT)
    Wed 09:30 - 17:00 (BY APPT)
    Thu 09:30 - 17:00 (BY APPT)
    Fri 09:30 - 17:00 (BY APPT)
    Sat 09:30 - 17:00 (BY APPT)
    Sun 11:00 - 16:00 (BY APPT)

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Andrew James Cars Ltd

    Company Formed: 2017
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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