59 reviews from our car dealer reviews community
Leave a review for Browns Autos
Leave a review

59 reviews from our car dealer reviews community

Leave a review for Browns Autos
Leave a review
"Smooth buying process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Nice family run business. Everything went well and was done professionally cheers.

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"Can’t fault them"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Genuine honest chaps very helpful from start to finish

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"Amazing service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

So patient very easy buying car will certainly go back again couldn’t ask for better 👍

Reviewer has confirmed their email address

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"MX5 RF"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

**Review of Browns Autos in Brighton** After weeks of searching online for the perfect car, I stumbled upon a listing that immediately caught my eye. The pictures were stunning, and the accompanying video added an undeniable appeal. Intrigued, I decided to reach out to the garage and spoke with a guy named James who was incredibly helpful. He provided me with all the information I needed, which set my mind at ease. The next day, I made the journey from Somerset to Brighton to see the car in person. Upon entering the showroom, I was greeted with warmth and offered a cup of tea—a gesture that made a big impression. The car was exactly as described, and after a friendly chat and a test drive, I knew I couldn't let this opportunity pass. What stood out to me was the genuine atmosphere of this family-run business. They have truly crafted a winning formula with their attentive service and friendly demeanor. I wholeheartedly recommend Browns Autos to anyone looking for a car. It’s always refreshing to deal with people who have a great sense of humor and a passion for what they do! 100% satisfied! 😊

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I have been looking for a Mercedes GLC or a GLA in blue with nappa leather and all the spec for an age now when I spotted this GLA on BROWNS web site, The video that James did was so thorough that I felt I could buy the car with out seeing it. Danny was amazing he organised for a transporter to deliver the car and even reassured me that if I didn't like it, I could send it straight back! How lovely was that! Fortunately for Danny I did love it!! The car has only 25,000 miles on the clock but she looks brand new ! Thankyou boys for all your help, I'll be back in two years for my GLC!! 🤗

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"Excellent service, friendly. "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I purchased my first car with this family run business; Josh kept me up to date with everything and answered all my questions. Would recommend them.

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"Purchase of a VW Polo"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I found Josh (and James) a pleasure to deal with. The car was presented in spotless condition, and throughout the purchase process we were well looked after - Josh even threw in a bonus for us for being "great" customers :) Thank you chaps! Recommend.

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"Brilliant Buying Experience from Browns "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Just bought my car from Browns Autos and couldn’t be happier. The customer service was fantastic – really friendly and easy to get on with, without that pushy car salesman vibe. You can tell the cars are well looked after, and the whole experience felt relaxed and genuine. Great to see a family-run business doing such a great job. Highly recommend!

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Browns autos from Browns Autos in response to Brilliant Buying Experience from Browns

Thank you for taking the time to leave this lovely review! It was a pleasure dealing with you also :)

"Mercedes C class coupe "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Exceptional service & support from Josh,buying this beautiful car! Josh was very helpful, supportive & professional in the process! Definitely will highly recommend browns autos!

+0 Found this review helpful
"Amazing Customer Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I have never been to a dealership where I get there knowing absolutely everything I need to know. Josh was amazing at getting all the boring stuff out the way. So when I go to the dealership everything was ready and there was no waiting around. Him and Danny are great people and really understand how important a new car day is. Thanks Guys

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Dealership Information

Browns Autos is an Independent dealership that is based in Brighton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
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Warranty
Ratings
59 reviews4.9 out of 5 stars — Rated Excellent
Excellent
58
Very Good
0
Average
0
Poor
0
Terrible
1

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    Contact Information

    Address

    Browns Autos
    16 Carlton Terrace
    Brighton
    BN41 1XF

    Get in touch

    01273 499610
    http://www.browns-autos.co.uk/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    98%
    Would recommend this dealer to family and friends
    22%
    Percent of reviews responded to by this dealer

    Additional Information About Browns Autos

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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