Bogdan, February 2026
"Very good customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The customer service was very good, and since the purchase, the Hyundai Ioniq 6 has had no problems at all.
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Aftersales from Cartime Rochdale in response to Very good customer service
Hi Bogdan,
Thank you so much for taking the time to leave a review. It's great to hear that you found the customer service to be very good - we will pass this positive feedback onto the team. We are so pleased you are enjoying your Hyundai Ioniq! Thank you
Nicolai M, February 2026
"Overall good "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The customer service was good, it was just all overall good. The guy I spoke to was professional and I am happy with it 😊
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Aftersales from Cartime Rochdale in response to Overall good
Thank you Nicolai! We are so happy to hear that the overall car buying experience was positive. It's lovely to know that the staff looked after you - we will be sure to pass this onto the team. Thank you for your custom!
Andrew T, February 2026
"Top marks "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The customer service was good at Cartime, there was a small issue on the Sunday when I went to go pick it up there was a few things they needed to sort out so I couldn’t take it back, but they redeemed themselves by delivering it on the Tuesday and it having fuel in too. Other than that, it would be a five stars so top marks really.
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Aftersales from Cartime Rochdale in response to Top marks
Thank you so much Andrew - 'top marks' is what we love to hear! It's great to hear that you were pleased with our customer service, we will be sure to pass this feedback onto the team. Thank you for your custom
Julie, February 2026
"Excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
service I received from start to finish was excellent and so was Paul - would definitely recommend you and your service.
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Aftersales from Cartime Rochdale in response to Excellent
Hi Julie,
Thank you so much for your review. It's great to hear that you were pleased with the service and that Paul helped you, we will be sure to pass this feedback onto him. It's lovely to hear that you would recommend us - that means a lot to us.
Kirsty E, February 2026
"No issues at all"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would use Cartime again, no issues at all. I was looking for a specific car and I wanted to deliver. Cartime made it a smooth purchase all over the phone the guys were helpful. The communication on the day could’ve been a little better but it got here when I was told so no problems, they were really good overall.
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Aftersales from Cartime Rochdale in response to No issues at all
Thank you Kirsty for such a lovely review. It's great to hear that you would use Cartime again, that means a lot to us. We apologise for any inconvenience caused by a lack of communication, your feedback helps us to improve in the future. Thank you for choosing Cartime and we look forward to welcoming you back in the future,
Jemma, February 2026
"Abeed was brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The communication I did appreciate, Abeed who dealt with me was brilliant and even went in on his day off to get updates for me, he proper got it all sorted! The Hyundai i10 I purchased is absolutely fine overall.
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Aftersales from Cartime Rochdale in response to Abeed was brilliant
Thank you so much Jemma for such a lovely review. It's great to hear that you are enjoying your Hyundai i10. We are so pleased to hear that Abeed looked after you and even came in on his day off to help you, we will be sure to pass this positive feedback onto him. Thank you from all the team!
Kieron W, February 2026
"Paul was brilliant "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was just passing when I saw the Mercedes A-Class, went in to have a look and dealt with Paul, he was brilliant. We also bought a Corsa for my girlfriend whilst we were there. I'd have to give it 4 stars and not 5, as I was not made aware that you have to pay £300 to be able to connect your phone to the car via the Mercedes app. I only found this out 2 weeks after when I got the logbook, as that is what you need to get access to the Mercedes app. I wouldn't have got the Mercedes. Other than this, I couldn't fault my experience and it would have been a 5.
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Aftersales from Cartime Rochdale in response to Paul was brilliant
Hi Kieron,
Thank you so much for your review. Its great to hear that you are getting on well with your 2 new cars and that you had a positive experience with us. It's lovely to hear that Paul looked after you, we will be sure to pass on these kind words to him. Thank you for your custom and we look forward to welcoming you back in the future.
Eric O, February 2026
"Happy to give a rating of 5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Happy to give a rating of 5 as booking and final delivery completed with politeness and efficency. Car very clean and as described. Note description made no comment about lack of fast charging cable but pleased that after questioning this 1 was supplied foc.
I thought I had completed satisfaction survey some weeks ago but recall several attempts were made to complete the form but it would not be accepted online.
Further note, the options for service and extended warranty were not made known until the point of payment so little time to consider fully before having to complete payment.
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Aftersales from Cartime Rochdale in response to Happy to give a rating of 5
Hi Eric,
Thank you so much for your review - receiving customer feedback really does mean a lot to us. It's lovely to hear that the car was clean and as described. We do apologise about the charging cable and issues surrounding the service and extended warranty, if any if these issues are still ongoing please don't hesitate to get back in touch. Thank you for your custom and we hope to welcome you back in the future.
Benjamin H, February 2026
"Really smooth "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was having a look online and I seen Cartime had the Toyota I was looking for. When I went down there Mohammed was excellent his customer service was great It was all really smooth and everything went nice, Five stars.
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Aftersales from Cartime Rochdale in response to Really smooth
Hi Benjamin,
Thank you so much for your review - it's great to hear you had a positive experience. It's lovely to hear that Mohammed looked after you, we will be sure to pass these kind words onto him. Thank you for taking the time to leave the review and we look forward to welcoming you back in the future.
Lydia G, February 2026
"Straightforward "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had a Corsa previously but wanted one that had new features such as parking sensors, which I am definitely noticing the difference with, I can park much better. Olly had great customer service, he answered all my questions, took me for a test drive, and the documentation was all straightforward.
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Aftersales from Cartime Rochdale in response to Straightforward
Hi Lydia,
Thank you so much for your positive review. It's great to hear that you are enjoying your upgraded Corsa. It's lovely to hear that Olly looked after you - we will be sure to pass these kind words onto him. Thank you for choosing Cartime and we look forward to welcoming you back in the future.
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