Marcus, November 2024
"Love it "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
When I decided it was time to upgrade my car, Balham Cars London was my first choice, thanks to the fantastic experience I had with them a few years ago. From the moment I arrived, I was made to feel welcome, and the team was on hand to answer all my questions and provide helpful advice. In just three days, my new car was ready for collection, and it was presented beautifully clean, which was the cherry on top of an already great experience. The entire process was smooth, professional, and enjoyable. I couldn’t be happier with the service, and I highly recommend Balham Cars to anyone looking for their next car!
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Aftersales from Dealership in response to Love it
Thank you so much for your wonderful review! We’re thrilled to hear that your experience with us has been consistently great, and we're so glad to have had the opportunity to help you with your car upgrade. It's fantastic to know that our team made you feel welcome and provided you with all the support and advice you needed. We truly appreciate your recommendation and are so happy you're enjoying your new car. If you ever need anything in the future, don't hesitate to reach out. We look forward to welcoming you back to Balham Cars London!
Jack, November 2024
"Simple process "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Buying my BMW 116i from Balham Cars London has been one of the best decisions I’ve made. The car is an absolute dream to drive, offering the perfect combination of performance and comfort. The team at the dealership was incredibly helpful, guiding me through the entire process with ease. They made everything so simple and stress-free, ensuring I had a great experience from start to finish.
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Aftersales from Dealership in response to Simple process
Hi Jack, Thank you so much for your fantastic review! We're so happy to hear that you're enjoying your BMW 116i and that it’s everything you hoped for in terms of performance and comfort. It's great to know that our team made the process smooth and stress-free for you. We truly appreciate your kind words and are grateful for your trust in Balham Cars London. If you ever need anything in the future, we're always here to help. Enjoy your new car, and we hope to see you again soon!
ANDRII, November 2024
"John was fantastic "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
John from Balham Cars London has been an absolute godsend! He made the purchase of my VW Scirocco a truly first-class experience. From quickly arranging a test drive to efficiently handling all the paperwork, everything was seamless. From start to finish, I was made to feel welcome and valued as a customer. The level of professionalism and care was exceptional, and I couldn’t be happier with my new car.
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Aftersales from Dealership in response to John was fantastic
Hi , Thank you so much for your amazing review! We’re thrilled to hear that John provided you with a first-class experience and made the purchase of your VW Scirocco seamless and enjoyable. It's fantastic to know you felt welcomed and valued throughout the process. We truly appreciate your kind words and are so happy you're loving your new car. If you ever need anything in the future, don't hesitate to reach out. Enjoy your Scirocco, and we look forward to welcoming you back to Balham Cars London!
Maria, November 2024
"No complaints "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently collected my Toyota Aygo from Balham Cars in London, and the experience has been incredible! The car is everything I wanted and more. A huge thank you to the team at Balham Cars for sorting everything out so quickly and for being so open and honest throughout the process. Highly recommend them for their outstanding service!
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Aftersales from Dealership in response to No complaints
Thank you so much for your fantastic review! We’re thrilled to hear that your Toyota Aygo is everything you hoped for and more. It’s great to know that our team provided you with quick, honest, and open service throughout the process. Your recommendation means the world to us, and we truly appreciate your trust in Balham Cars. If you need anything else in the future, don’t hesitate to reach out. Enjoy your new car, and we hope to see you again soon!
KAVUDINI, November 2024
"Nissan Note "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐⭐⭐⭐
+0 Found this review helpful
Aftersales from Dealership in response to Nissan Note
Thank you so much for your feedback! We're thrilled to hear you had a positive experience with us. We really appreciate your support and are always striving to make your experience even better. If there's anything we can do to earn that 5th star, please don't hesitate to let us know. Looking forward to serving you again soon!
Paul, November 2024
"Very transparent through the process "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I went to Balham cars London to buy a Ford Focus and I am absolutely thrilled with my experience from start to finish. The car itself has been a dream; it’s running perfectly and has exceeded all my expectations in terms of performance and reliability. It’s clear that the team at Balham Cars takes pride in offering high-quality vehicles, and I couldn’t be happier with my choice. The service at the dealership was second to none. From the moment I walked in, the staff were welcoming, professional, and incredibly transparent about every aspect of the process. I never felt rushed or pressured, which made the entire experience smooth and enjoyable. A special mention has to go to John, who went above and beyond to ensure everything went seamlessly. He was attentive, knowledgeable, and genuinely committed to helping me find the right car. John’s extra effort made all the difference; I could tell he truly cared about customer satisfaction. He answered all my questions with patience, provided clear and honest advice, and even followed up after the purchase to ensure everything was going well. That level of service is rare these days, and it’s what sets Balham Cars apart.
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Aftersales from Dealership in response to Very transparent through the process
Hello Paul, Thank you so much for your fantastic review! We’re absolutely thrilled to hear that your experience with us was so positive and that you’re loving your Ford Focus. It’s great to know that our team, especially John, was able to make the process smooth, enjoyable, and stress-free for you. We pride ourselves on offering high-quality vehicles and exceptional service, so it’s wonderful to know that it made a difference for you. We truly appreciate your kind words and are so glad we could help you find the perfect car. If you ever need anything else or have any questions in the future, don’t hesitate to reach out. Enjoy every drive, and thank you for choosing Balham Cars!
Sharon, November 2024
"Nice to find an honest dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My search for a reliable little run-around led me to Balham Cars in London. They had a great selection, but the Nissan Juke stood out as the perfect choice for me. Since I live quite far from the dealership, I called ahead, and the team was incredibly honest and transparent about the car’s condition, allowing me to make a confident decision without needing to see it in person. They arranged delivery, kept me updated throughout, and the car arrived on time—better than I could have imagined!
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Aftersales from Dealership in response to Nice to find an honest dealership
Hi Sharon, Thank you so much for sharing your experience! We’re so glad to hear that the Nissan Juke turned out to be the perfect choice for you. It’s fantastic to know that our team’s honesty and transparency helped you make a confident decision, even from a distance. We’re also thrilled that the delivery went smoothly and the car exceeded your expectations! If you ever need anything else or have any questions in the future, don’t hesitate to get in touch. Wishing you many happy drives in your new car!
Sarah, November 2024
"John was fantastic to deal with "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently purchased a Peugeot 2008 from Balham Cars in London, and I couldn't be happier with the experience. John was incredibly helpful, knowledgeable, and informative, which put me at ease throughout the process. Everything was handled quickly and smoothly, making the whole experience stress-free. The car has been fantastic from the moment I picked it up. Highly recommend Balham Cars for their excellent service!
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Aftersales from Dealership in response to John was fantastic to deal with
Hello Sarah, Thank you so much for your wonderful review! We’re delighted to hear that your experience with us was so positive, and it’s great to know that John was able to make the process smooth and stress-free for you. We’re thrilled you’re enjoying your Peugeot 2008, and we truly appreciate your kind words and recommendation. If you ever need any assistance in the future, we’ll be here to help! Wishing you many happy miles ahead in your fantastic new car!
James, November 2024
"Perfect for a new driver "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My partner had just passed her driving test, so we were on the hunt for the perfect first car for her. We spotted a Ford Focus that she absolutely loved, and after taking it for a test drive, we knew it was the right choice. We worked with a gentleman named John, who was incredibly knowledgeable and helpful from start to finish. He made the whole experience smooth and enjoyable, answering all our questions and guiding us through every step.
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Aftersales from Dealership in response to Perfect for a new driver
Hi James, Thank you so much for your lovely review! We're so happy to hear that your partner found the perfect first car in the Ford Focus and that John was able to make the experience smooth and enjoyable. It’s great to know that he was able to guide you both through the process with ease and answer all your questions. We’re thrilled that everything went well, and we hope your partner enjoys every moment behind the wheel! If you ever need anything in the future, don’t hesitate to reach out. Wishing you both many happy journeys ahead!
Jamie, November 2024
"Quick and easy transaction "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My first experience purchasing from Balham Cars London has been fantastic! Even when I encountered a minor issue with the car, the staff were incredibly understanding and accommodating, getting it resolved without any hesitation or hassle. I’m absolutely delighted with my Mini Clubman; it’s a joy to drive and feels amazing on the road. The whole team made the process easy and enjoyable, and I wouldn’t hesitate to recommend them to anyone looking for a reliable car and top-notch customer service. Thank you, Balham Cars, for a great experience!
+0 Found this review helpful
Aftersales from Dealership in response to Quick and easy transaction
Hello Jamie, Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that your first purchase with Balham Cars was such a positive one, and it’s great to know that our team was able to assist you with the minor issue quickly and without any hassle. We’re delighted that you’re enjoying your Mini Clubman – it’s such a fantastic car! Your kind words about our customer service mean a lot to us, and we truly appreciate your recommendation. If you ever need anything in the future, we’ll be more than happy to help. Enjoy every drive, and thank you again for choosing Balham Cars! 😊
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