Ashley T, September 2025
"Quick and easy process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Quick service from kye, I went to the dealership in person and everything went smoothly the car was valetted and everything was prepared efficiently. Since having the car I have been very pleased with it, no issues with it at all. I would definitely recommend Ponko and Kye as a salesman.
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Ponko from Ponko in response to Quick and easy process
Thank you for your feedback.
We’re really pleased to hear everything went smoothly during your visit and that Kye provided a quick and efficient service. It’s great to know the car was well prepared and that you’ve been very happy with it since purchase.
We really appreciate your recommendation and you taking the time to share your experience.
Elaine P, September 2025
"5 Stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5, helpful , have recommend to family and friends
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Ponko from Ponko in response to 5 Stars
Thank you for your feedback.
We’re really pleased to hear you found the team helpful and that you’ve already recommended us to family and friends.
We really appreciate the 5-star rating.
Rashaad E, September 2025
"After-sales team was excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Everything was good. We had an issue with the car, but the after-sales team was excellent and resolved it very nicely. Five stars.
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Ponko from Ponko in response to After-sales team was excellent
Thank you for your feedback.
We’re really pleased to hear everything was good overall and that our after-sales team were able to resolve the issue for you quickly and to a high standard. It’s great to know you felt well looked after throughout.
We really appreciate your 5-star rating.
Tom C, September 2025
"Definitely give you a 5/5."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
definitely give you a 5/5.
The process was very easy and cleaning/fixing the issues on the body work/interior was very appreciated.
The car is in good condition and have not had any major issues, over all a very good experience. Thank you!
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Ponko from Ponko in response to Definitely give you a 5/5.
Thank you for your feedback.
We’re really pleased to hear the process was easy for you and that the team were able to take care of the bodywork and interior issues before handover. It’s great to know the car is in good condition and that you’ve had a positive experience overall.
We really appreciate your 5/5 rating and kind words.
Chloe C, September 2025
"Mini Countryman"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I recently bought a Mini Countryman in August from Ponko, and I have been enjoying it. There was a slight delay in collecting the car due to a few issues, but I was kept in the loop and updated on the progress, which was good. For that reason, I would still give it four stars.
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Ponko from Ponko in response to Mini Countryman
Thank you for your feedback.
We’re really pleased to hear you’re enjoying your Mini Countryman and that you’ve had a positive overall experience with us.
We’re sorry there was a slight delay in collection, but it’s good to know you were kept updated throughout the process. We really appreciate your understanding and your 4-star rating
Alfred C, September 2025
"Returning Customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
This is the second time I have bought a car from Ponko, and just like the last time, the customer service was brilliant. I always recommend Ponko to others when someone is looking to buy a car.
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Ponko from Ponko in response to Returning Customer
Thank you for your feedback.
We’re really pleased to hear this is your second time buying from us and that, once again, the customer service was excellent. It’s great to know you’re happy enough with your experience to recommend Ponko to others.
We really appreciate your continued support.
Mireya, September 2025
"4 out of 5 ⭐"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Giving Ponko a 4 out of 5 stars, we are really pleased with the car itself, there was initially some miscommunication about when the car would be ready, however this was rectified and we were happy with the outcome in the end, the car is also missing car mats which we didn't notice until we were home. However overall the service has been good and we are happy with the vehicle.
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Ponko from Ponko in response to 4 out of 5 ⭐
Thank you for your feedback.
We’re really pleased to hear you’re happy with the car overall and that things were resolved to a satisfactory outcome after the initial miscommunication. We’re sorry to hear about the missing car mats and understand that this was disappointing to notice after collection.
It’s great to know that despite this, you’re happy with the vehicle and the service you received overall.
We really appreciate your 4-star rating and you taking the time to share your experience.
Otis S, September 2025
"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Really good service, everything went smoothly, Hayden was helpful and efficient. Couldn't have asked for anything different just a really easy process. I will definitely consider going back in a few years when I am ready for another car. Can't fault Ponko.
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Ponko from Ponko in response to Excellent service
Thank you for your feedback.
We’re really pleased to hear everything went smoothly and that Hayden was helpful and efficient throughout the process. It’s great to know the whole experience felt easy and straightforward for you.
We really appreciate your kind words and look forward to seeing you again in the future.
James G, September 2025
"5 Stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I bought the Ford Fiesta as an everyday car, and it is doing its job. I have no complaints about my experience, so it has to be a 5-star.
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Ponko from Ponko in response to 5 Stars
Thank you for your feedback.
We’re really pleased to hear your Ford Fiesta is doing exactly what you need it to and that you’ve had a smooth, hassle-free experience.
We really appreciate your 5-star rating.
Helen C, September 2025
"I would recommend Ponko"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I would recommend Ponko based on my experience. The Ford C-Max has been running well ever since I purchased it back in early August.
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Ponko from Ponko in response to I would recommend Ponko
Thank you for your feedback.
We’re really pleased to hear your Ford C-Max has been running well since August and that you’d feel confident recommending us based on your experience.
We really appreciate you taking the time to share your feedback.
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