Friendly and Helpful Salesman – But That Is Where It Stopped!!! The Salesman was friendly and helpful; disappointingly the Sales Manager bumbled and lost a sale! After two weeks covering almost 800 miles in search for a car, we decided to visit Eddie Wright Car Supermarket in Scunthorpe. Greeted by Steven, one of the salesmen, who presented himself as a breath of fresh air compared to our previous experiences so far with pushy, arrogant, indignant and sometimes downright rude sales people in our search for a car. Eddie Wright’s display of prepared vehicles is outstanding compared to the majority in the East Midlands, however, I had a budget of between £4,000 - £4,500 to purchase a car for my daughter. I cannot praise Steven enough for his professionalism, intuitiveness and his mature ability not to pressurise, yet to be informative. To this extent, I believe he was very much aware that there was more money available in the ‘kitty’ and showed us a recent arrival which was £1,000 more than my prearranged budget!; a car which my daughter instantly fell in love with. After returning back home to Boston, Lincolnshire and consequently trawling Auto Trader, eBay and various other websites, along with visiting more car dealerships over an extended weekend, I was finally ‘bullied’ (if that is the right word!) into the beloved car we saw at Eddie Wrights, only to find that the price we had been given; £5,525 was in fact now £6,395! Clearly, an explanation was required, so an email went off to the Sales Manager at Eddie Wright (we would have emailed Steven but unfortunately, he did not possess a business card and gave us his Sales Manager’s details instead). Expecting there had been a pricing mistake on their website, I was happy to proceed. However, some 14 days later I still have not received a reply to my email from the Sales Manager at Eddie Wright as to why the car was priced at £900 more than what we were quoted, yet the car is still for sale on the website! I thought I had found the ‘yellow brick road’ to car sales (as anyone who has visited Eddie Wright will understand what the ‘yellow brick road’ is!). Disappointingly, this experience has not set a good precedence and I can only offer my commiserations to Steven who, on the day in question, worked so hard to get his sale, only to be let down by his Sales Manager, Can I say, I would not normally leave reviews through the social media, however, I notice from this website that Eddie Wright have an incredibly poor communication record yet they do in fact respond to reviews. It’s a shame they didn’t take the time to respond to my email!!

I'm not going to go into detail, but felt that sales staff were overly forceful. When we put a deposit on the car there were problems which they were reluctant to remedy. When we complained we were told we were being aggressive. Go elsewhere.

Purchased a car from a very professional sales person but their after sales are Appalling! I wouldn't touch them with a barge pole again now that I have seen how badly they operate! Be warned and steer clear!

Absolute joke ! Bought car but was unhappy with discrepencies in mileage. Every piece of paperwork i have shows a different mileage, Been ignored, lied to and ignored again ! Only option now is trading standards. Stay well away from Eddie Wrights

Purchased a car from here unbelievable experience would fully recommend peter was 1st class thankyou bob

I bought a vehicle from them last year and have had several problems as a result of work that was carried out on the car. If you ring to discuss or complain, you are accused of being aggressive. They are happy to sell you a car but not interested in issues. Also keen to persuade you to buy gap insurance which they obviously get commission for. Would never buy from them again. Over priced for what you actually get.

in all the years of buying cars i have never been accused of lying but the salesman was very rude the car i was viewing was poorly presented scratches all over back door rubber badly split but worse of all damage to drivers side passenger seat and they had tried to bodge making it 100per cent worse. definitely not a company to deal with

Bought car, had problem since day one. In 3 times to repair, phone calls not returned, letter delivered by hand and personally handed to a senior member of staff, yet it went missing!!!! They won't acknowledge anything. Stay clear of Eddie Wrights...

Perfect from start to finish. I recommend

As a client living 150 miles away I was pleased with the telephone service from Peter Scott and Mark. I was interested in a Jaguar XF Sportbrake and was given enough good information for me to agree to view the car with intention to purchase. I was well pleased that Peter had come in specially to effect the brief and handover and he completed the part-exchange and the final handover with clarity and professionalism helped by being a Jaguar owner. The Dealership was impressive, smart and easily found and the staff all helpful and pleasant. I drove the car 150 miles home in poor conditions and was very satisfied with the purchase and sale.