99% Reviews
replied to
94% Recommend
to friend


278 reviews from our car dealer reviews community
Leave a review for Blackstone Motors Ltd
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278 reviews from our car dealer reviews community

Leave a review for Blackstone Motors Ltd
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"Advert wasn't misleading"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

After initial purchase I had an issue with the handbrake, the guys got me in straight away and sorted it without any problems and quickly. I dealt with Salvador for the majority of the purchase. He was helpful and polite. I came across Blackstone while looking for a specific vehicle which they had in stock. I went to view in person and was pleasantly surprised that the images and descriptions were accurate. I didn't at all feel mislead. I took the vehicle home the same day as viewing. I wouldn't change anything about how the process went. 5 stars all the way.

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Aftersales from Blackstone Motors Ltd in response to Advert wasn't misleading

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"Trusted dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I knew the guys at the dealership before so I would say they were already a trusted dealership for me to use. There wasn't any problems, the guys were great made it a simple process. The only thing is I need to get a replacement key, however they said they would reimburse once I send the receipt for that over so can't complain. Been using the car everyday since purchase and not had any problems as of yet.

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Aftersales from Blackstone Motors Ltd in response to Trusted dealership

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"Everything was prepared on arrival "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Purchased a Taycan from Blackstone, I went to pick it up in person and it was all prepared and ready on arrival which was appreciated. The process I'd say went quick, and I haven't had any problems with the car, it has been enjoyable so far.

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Aftersales from Blackstone Motors Ltd in response to Everything was prepared on arrival

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"Great service and people"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Honest and efficient outfit with good buying/selling model where all parties get a fair deal. Great service and people. Could possibly spruce up offices.

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Aftersales from Blackstone Motors Ltd in response to Great service and people

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"Friendly staff"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Easy handover of the car went for a test drive very friendly staff. Really nice selection of cars on site would and have recommended to my friends and family. Permission to share my comments.

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Aftersales from Blackstone Motors Ltd in response to Friendly staff

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"No problems recommending to others"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

It has all been good with the BMW 7 Series. I was recommended to Blackstone by a friend, and after my experience, I would have no problems recommending to others.

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Aftersales from Blackstone Motors Ltd in response to No problems recommending to others

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"Running well"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Other than a small issue with the windscreen washer, the car has been running well, and my experience was pretty good overall. I'd definitely use them again in the future even though there's a bit of a distance from me.

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Aftersales from Blackstone Motors Ltd in response to Running well

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"Porsche Cayenne"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I recently bought a Porsche from Blackstone Motors. I've been enjoying driving it, and when I was at the dealership, the customer service was good, and I'd recommend them to others based on my experience.

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Aftersales from Blackstone Motors Ltd in response to Porsche Cayenne

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"All in all — four stars"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I was really enjoying my Mercedes — until someone recently reversed into it which was so frustrating! We’ve always dealt with main dealers in the past because we like having the backup of a warranty and aftersales support, so I felt a bit nervous buying from a smaller independent. The facilities weren’t quite what we’re used to but I must say, the team themselves were excellent. The car was exactly as described in the listing and they went through everything clearly and thoroughly. The only slight disappointment was that the car could have been valeted to a higher standard, but overall the guys were great and I wouldn’t say no to shopping here again. They also provided a warranty and AA cover which really helped put my mind at ease. All in all — four stars.

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Aftersales from Blackstone Motors Ltd in response to All in all — four stars

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"Impressive repsonse times"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Blackstone Motors were absolutely fantastic! A gentleman called me within 15 minutes of me making my enquiry which was really great! I was actually quite surprised as it was quite late into the night which I found even more impressive.

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Aftersales from Blackstone Motors Ltd in response to Impressive repsonse times

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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Dealership Information

We are used car specialists based in Harmondsworth, West Drayton, and we pride ourselves on providing great used cars and great service. We aim to provide you with the highest level of service from the moment you contact us and long into the future. 

We like to maintain a pressure-free environment and you have our promise that we will give you the time and space that you require to make the right choice. Our experienced consultants are experts in their field, so take the opportunity to ask them any questions you may have. They are there to help.

We regularly help our customers tax vehicles and point them in the right direction for insurance and anything else they need to get safely and effortlessly on the road.  We can reassure you that you will be looked after long after you leave the forecourt.

There is a reason our customers regularly recommend us to friends and family.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
278 reviews4.7 out of 5 stars — Rated Excellent
Excellent
217
Very Good
59
Average
2
Poor
0
Terrible
0

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  • Contact Information

    Address

    Blackstone Motors Ltd
    Unit 16, Saxon Way Trading Centre Saxon Way
    Harmondsworth
    West Drayton
    UB7 0LW

    Get in touch

    020 3857 9870
    https://www.blackstonemotors.co.uk

    Opening times
    Mon 11:00 - 19:00
    Tue 11:00 - 19:00
    Wed 11:00 - 19:00
    Thu 11:00 - 19:00
    Fri 11:00 - 19:00
    Sat 11:00 - 19:00
    Sun 11:00 - 19:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Blackstone Motors Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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