Since purchase everything has been perfect with the Evoque we got. The customer service was spot on, the whole process took about 2-3 hours, couldn't have been quicker. In that time they made sure the car was valetted to a high standard for us couldn't fault BVG.

No rush, The salesperson couldn't drop the price which isn't a bad thing but shows the price was valued correctly in the first place and to help out offered 12 months warranty instead of 3 months

4

5

Easy and simple process from viewing to collection. Helpful sales team throughout the process

To some, a 2.3L Mustang isn’t considered a dream car but it certainly is to me! Shah made the process so easy, answered any questions I had and liaised with his colleagues when it came to picking up the vehicle, as he was not going to be in on that day. I do think a little more flexibility could be added to the process in terms of how long the £500 deposit can hold the car for, although I do understand that they are a business and are there to make money. Overall I am pleased with the service provided, pricing and my car. Thanks Shah and the team at BVG, when I’m ready for my 5L Mustang I will be back :) Katie x

Quick turnaround with BVG I had the car in a few days, everything sorted and done for me. Shah was great to work with he made it all easy and simple. I came across the dealership via Autotrader and didn't feel mislead the advert was accurate without anything missed, really can't complain.

I would highly recommend bvg automotive. My experience of purchasing my car with them was flawless from start to finish. Communication was excellent from the outset and I felt reassured that it was a professional company. I was given an appointment to view the car and there was no sense of pressure or pushiness from the salesman. The car itself was immaculately presented. The purchase experience was seamless and I was most impressed with the warranty packages on offer. We live some distance from the dealership but would travel again to purchase from here due to such a positive experience. They specialise in prestige cars and their showroom was full of beautiful cars. Five star rating!

I had a light come up on the dash a few days after purchasing, this said engine oil overfilled. It did go away and hasn't come back, I think it may have been overfilled during iot's service. Apart from that everything is running well. I didn't have any problems while purchasing. Giving a 4/5 as there is an area of improvement in being more careful while servicing however I wouldn't hesitate to use the dealership again.

I recently got a BMW 4 Series, IU have had the same car in the past I was just looking to upgrade it to a competition model. I have had no issues with it so far and I am liking the upgrade. The only thing I would say could do with improving is with BVG itself. I wanted some more photos of the vehicle but wasn't able to get this without putting down a deposit, I also couldn't do the depositi through autotrader, It was a bit of mither and did put me off wanting to get the car. However I will say once I got to the dealership everything went smooth sailing and I am happy with the process. I think someone does need to be different with the online aspect as it was off putting.