94% Reviews
replied to
96% Recommend
to friend


256 reviews from our car dealer reviews community
Leave a review for Andrew James Cars Ltd
Leave a review

256 reviews from our car dealer reviews community

Leave a review for Andrew James Cars Ltd
Leave a review
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Can't recommend enough"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

5 over and above service and have recommended them to several people already

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Andrew James Cars Ltd in response to Can't recommend enough

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Had a few teething issues but nothing that wasn't expected as I did get an older vehicle, customer service was good once that first point of contact was made the whole thing just flowed. It was all pretty standard service, I can't really complain.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Andrew James Cars Ltd in response to 5 stars

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Fiat Abarth"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I recently purchased an Abarth from here, I am thoroughly enjoying it and been out loads in it already and there hasn't been any issues. The guys were really helpful there was a delay in sorting my insurance however the guys were patenti and got everything done quickly on their end. When I took it away it was beautifully valeted and honestly can't fault any aspect with the dealership. Thank you.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Andrew James Cars Ltd in response to Fiat Abarth

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Great service! The salesmen were brilliant, very helpful and professional. I did have to get the AA out yesterday but it turns out the sensor had just got wet from the rain haha!! Everything is running perfectly, couldn't have asked for a smoother experience.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Andrew James Cars Ltd in response to Brilliant

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"exceeded expectations "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Can't fault the service, Andy was really helpful and went above and beyond to exceed my expectations. It has been a really simple, positive experience. It was the first time I used this dealership and I would definitely use them again!

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Andrew James Cars Ltd in response to exceeded expectations

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Quick, simple, easy"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Very quick process, I was in and out, everything was made easy and straightforward, I didn't feel like I was being I was being pushed into the sale, it was a positive experience overall.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Andrew James Cars Ltd in response to Quick, simple, easy

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Deserving of 5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Great customer service, really pleased with my car, can't fault them at all, great company.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Andrew James Cars Ltd in response to Deserving of 5 stars

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"5/5🚗"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

5. The Golf is an excellent little car.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Andrew James Cars Ltd in response to 5/5🚗

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Best out there"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Would rate higher if I could. They are the one of the best dealers I've dealt with over the years, I've dealt with a lot 😂 also I had an issue with the vehicle but they were quickly to sort the issues out. Again amazing service, would recommend them to anyone.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Andrew James Cars Ltd in response to Best out there

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"no faults or complaints"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Couldn't be happier, very pleased with the car and with the customer service that I received, no complaints at all, would definitely recommend.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Andrew James Cars Ltd in response to no faults or complaints

Thank you so much for the positive feedback—it really means a lot. It was a pleasure working with you & we’ll be sure to share your kind words with the rest of the team. Andrew James Cars

Car History Check
Start Check
Motor Check Logo
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car History Check
Start Check
Motor Check Logo

Dealership Information

Welcome to Andrew James Cars Ltd

Used cars in Rochester, Kent

Here at Andrew James Cars we believe buying a car should be an enjoyable process, you should not feel pressure.

Which is why we let our cars do the talking - simply book an appointment with us, come and get the keys, and we will leave you to view the car without a pushy salesman over your shoulder!

We'll just put the kettle on, and if you require any assistance or advice, our combined experience of over 40 years in the car industry will be sure to steer you in the right direction.

We do not charge any admin fees, there are no hidden surprises with us before you buy.

We do not try and sell you additional products you really do not need or want - just fantastic cars at competitive prices, award winning warranties, and flexible finance packages to suit all credit scores.

We look forward to seeing you soon!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2017

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
256 reviews4.9 out of 5 stars — Rated Excellent
Excellent
237
Very Good
18
Average
0
Poor
1
Terrible
0

Add Review

  • Submit new information
  • View dealership images

    Contact Information

    Address

    Andrew James Cars Ltd
    Nuralite Industrial Estate Canal Road
    Rochester
    ME3 7JA

    Get in touch

    01474 878850
    https://www.aj-cars.co.uk/

    Opening times
    Mon 09:30 - 17:00 (BY APPT)
    Tue 09:30 - 17:00 (BY APPT)
    Wed 09:30 - 17:00 (BY APPT)
    Thu 09:30 - 17:00 (BY APPT)
    Fri 09:30 - 17:00 (BY APPT)
    Sat 09:30 - 17:00 (BY APPT)
    Sun 11:00 - 16:00 (BY APPT)

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    94%
    Percent of reviews responded to by this dealer

    Additional Information About Andrew James Cars Ltd

    Company Formed: 2017
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more