173 reviews from our car dealer reviews community
Leave a review for Cartime Burnley
Leave a review

173 reviews from our car dealer reviews community

Leave a review for Cartime Burnley
Leave a review
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Nice environment"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The car was purchased for my son, it has been fine. I think we dealt with Mohammed on the day. He was a nice guy, nice environment and wasn't pushy. Compared to the garage we dealt with before going to Car Time, it is a five out of five.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Cartime Burnley in response to Nice environment

Hi Rebecca, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Great "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Audi A1 has been perfectly fine, and the salesman I dealt with on the day was great.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Cartime Burnley in response to Great

Thanks so much Samanta! It's great to hear that the Audi A1 is running so well for you! We are so happy to hear that the salesman looked after you on - we will be sure to pass this feedback onto him. Thanks for your kind feedback!

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Amazing Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

It was mainly my partner who dealt with the salesman at Cartime and I was there to sign the paperwork but the staff were amazing and the Mustang we bought has been all good since buying.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Cartime Burnley in response to Amazing Service

Great to hear the Mustang has been running well since purchase — and that the team looked after you both during the process. Enjoy your Car and hopefully see you back at Cartime.

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Sound "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Jamie the salesman was sound when I bought my Volvo. The car itself is running well and no mither at all.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Cartime Burnley in response to Sound

Thanks Andrew for taking the time to leave us feedback.

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Honest and not pushy at all"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Skoda Kodiaq itself is absolutely fantastic. I’m really pleased with it. The customer service was brilliant as well. Kane, who I dealt with, was honest and not pushy at all. That really stood out to me. would definitely recommend them.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Cartime Burnley in response to Honest and not pushy at all

Hi John, Thank you for taking the time to leave a review - we really appreciate it. It's great to hear that you are enjoying your Skoda Kodiaq! We are so happy to hear that the customer service was brilliant and that Kane in particular looked after you - we will be sure to pass this kind feedback onto him. Thank you for choosing Cartime and we hope to see you again.

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"I'd recommend them"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Asam at Cartime Burnley was really good. If I need another car, I’d probably go back there. They were really good, especially as there was a leak in the engine which they sorted out before I got the car. I'd also recommend them to others.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Cartime Burnley in response to I'd recommend them

Hi Ellie, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Enjoying the Hyundai Tucson"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

We recently purchased a Hyundai Tucson, it was mainly my wife's choice, as she liked the colour and model of the car. I'd say the buying experience was okay. There were a few issues along the way. At the start, the salesperson was helpful, but when I said I wanted to go away and think about it, I felt the salesperson was less welcoming after this. I was also told a £100 reservation fee would be taken, but £250 was charged without being explained, as I initially paid by credit card and then had to arrange another payment, which took about a week to sort out. Based on this and the fact we like and are enjoying the car, it would be 3 stars.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Cartime Burnley in response to Enjoying the Hyundai Tucson

Thank you Natalia for taking the time to share this feedback - it really helps us to improve. We are pleased to hear that you are enjoying the Hyundai Tucson and that the colour and model were just what you were after. However we are genuinely sorry to hear about the parts of your experience which didn't meet your expectations. If there is any ongoing issues with anything please don't hesitate to get in touch and a member of the team will be more than happy to help. Thank you for your custom!

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"MG MG 4"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Paid for MOT & service package and paint protect but given no sort of paperwork/guarantees. Salesperson didn't seem to know a great deal about the model of car. Spent most of the test drive getting friendly with me rather than selling the car. Maybe that was for a reason Within a month of buying the car the locking mechanism on the fuel cap failed so I had to get that forced open by the local MG garage and was quoted £240 to get it replaced. Appreciate things do just go wrong randomly some times but left a bad taste given it was so soon after buying the car. Having said that, the car came with all the relevant charging cables. It had a new MOT. Salesperson was a nice guy. Wasn't overly pushy or anything. I probably wouldn't buy another car from Cartime personally but I wouldn't say I had a bad experience by any means.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Cartime Burnley in response to MG MG 4

Hi Ian, thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out. Many thanks Cartime.

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Good price. None pushy salesman. "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Good price. None pushy salesman. Marked the score down as I had an issue with payment which was stressful. And then obtaining tax for the vehicle was not easy. Then finally I had sent 2 emails after sales just to ask about the V5 and no one ever replied to me.

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Cartime Burnley in response to Good price. None pushy salesman.

Thank you Ashleigh. We are so glad that you were pleased with the service you received - we will be sure to pass this feedback onto the team. We are sorry for any inconveniences which have been caused by these issues - if these are still ongoing please don't hesitate to get in touch. It's great to know that you were happy with the prices of the cars. Thank you for choosing Cartime and we hope to see you again

What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"great customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Great customer service, friendly and honest Answered all my questions I had and did not pressurize me so allowed me to think about my choices without feeling rushed

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Aftersales from Cartime Burnley in response to great customer service

Thanks so much Sien! It's so lovely to hear that you found our customer service to be friendly and honest - this is exactly what we aim for and we will be sure to pass the positive feedback onto the team, Thank you and we hope to see you again in the future.

Car History Check
Start Check
Motor Check Logo
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car History Check
Start Check
Motor Check Logo

Dealership Information

Cartime is an independent used car supermarket that was founded in 2012 and was recently announced as the UK Car Supermarket of the Year. With over 1,000 cars on display, all of our vehicles are sold in ‘as new’ condition and available with 0% finance, part exchange, 100-mile radius price checking and a 30-day feedback policy. We help customers across the UK find their dream car from our wide selection of prestige used vehicles and offer a better than new six-year warranty package for added peace of mind. All of our cars must pass a rigorous 62-point PDI check and are sold with a new MOT, service and valet. View our full stock online or visit one of our showrooms in Bury,  Rochdale or Burnley to test drive your new car today. Our buying process is quick and easy, with many cars available to drive away in under an hour. We have over 1,000 vehicles available, from MPVs and family saloons; to cars for first time buyers and high performance sports models. We also boast the largest 4x4 centre in the North West.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
173 reviews4.5 out of 5 stars — Rated Excellent
Excellent
111
Very Good
48
Average
14
Poor
0
Terrible
0

Add Review

  • Submit new information
  • View dealership images

    Contact Information

    Address

    Cartime Burnley
    2/4 Turner Road Lomeshaye Business Park
    Nelson
    Burnley
    BB9 7DU

    Get in touch

    0170 643 8967
    https://www.cartime.co.uk

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:00 - 17:00

    Dealership Statistics

    87%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Cartime Burnley

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more