Jessy C, July 2025
"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5 the attitude and attention to detail when came to my car being prep due to it being missed of the list the sale guys jumped on it and got me going
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junction17 from Junction 17 Cars Grantham in response to 5
Hi Jessy,
Thank you for your feedback — we really appreciate you taking the time to share it.
We’re pleased to hear you were happy with the attitude and attention to detail from the team and that they were able to quickly get things sorted for you when it was picked up. It’s great to know they acted promptly to get you on the road.
We really appreciate your five-star rating. If there’s anything you need in the future, please don’t hesitate to get in touch.
Kind regards,
The Team at Junction 17
Frank H, July 2025
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5
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junction17 from Junction 17 Cars Grantham in response to ⭐⭐⭐⭐⭐
Hi Frank,
Thank you for your feedback — we really appreciate your five-star rating.
We’re pleased to hear you’re happy with your experience. If there’s anything you need in the future, please don’t hesitate to get in touch.
Kind regards,
The Team at Junction 17
Mark K, July 2025
"5 Stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5 stars love the car.
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junction17 from Junction 17 Cars Grantham in response to 5 Stars
Hi Mark,
Thank you for your feedback — we really appreciate your five-star rating.
We’re delighted to hear you love the car. If there’s anything you need in the future, please don’t hesitate to get in touch.
Kind regards,
The Team at Junction 17
Sara P, July 2025
"The service was okay "
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
When I first saw the car online, the description stated that it had front and back parking sensors, but there was some confusion. They have agreed to pay for the sensors to be installed. Other than that, the service provided at the dealership was okay.
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junction 17 from Junction 17 Cars Grantham in response to The service was okay
Hi Sara,
Thank you for your feedback.
I’m sorry for the confusion regarding the parking sensors on the vehicle specification. I appreciate you bringing this to our attention, and I’m pleased we’ve been able to agree a solution to have the front and rear sensors installed at our cost.
If there is anything further you need or any questions once the work has been completed, please don’t hesitate to get in touch.
Kind regards,
Darren
Owen B, July 2025
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5 the service was great whenever there was an issue they let me know and resolved to the best they can and always kept me in the loop
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junction 17 from Junction 17 Cars Grantham in response to Great service
Hi Owen,
Thank you for your kind feedback.
I’m really pleased to hear you were happy with the service and that you felt kept informed throughout. It’s always our aim to deal with any issues promptly and transparently, so it’s great to know this was reflected in your experience.
If you need anything in the future, please don’t hesitate to get in touch.
Kind regards,
Darren
Lydia H, July 2025
"Audi A5 has been brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I was looking for an Audi A5 when I came across Junction 17. I dealt with Ian on the day, and he was helpful and took me on a test drive. I would definitely go back to Junction 17 Grantham, as the Audi A5 I purchased has been brilliant ever since.
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junction17 from Junction 17 Cars Grantham in response to Audi A5 has been brilliant
Hi Lydia,
Thank you for your great feedback.
I’m really pleased to hear you had a positive experience with Ian and that you enjoyed the test drive. It’s also great to know your Audi A5 has been brilliant since your purchase.
We really appreciate your recommendation and look forward to seeing you again at Junction 17 Grantham in the future.
Kind regards,
Darren
Raul G, July 2025
"Amazing "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The customer service has been amazing from start to finish. It was my first time at the dealership, and I would definitely return in the future.
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junction17 from Junction 17 Cars Grantham in response to Amazing
Hi Raul,
Thank you for your great feedback.
I’m really pleased to hear that you had such a positive experience with us from start to finish, especially as it was your first visit. It’s great to know you felt well looked after throughout your time at the dealership.
We really appreciate your kind words and look forward to welcoming you back again in the future.
Kind regards,
Darren
Lee W, July 2025
"10 out of 10 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The car is fantastic, and so were the lads at the dealership. The car was all washed, clean, and ready to drive away. 10 out of 10.
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junction17 from Junction 17 Cars Grantham in response to 10 out of 10
Hi Lee,
Thank you for your great feedback.
I’m really pleased to hear you’re happy with the car and that the team looked after you well on the day. It’s great to know it was all cleaned, prepared, and ready for you to drive away.
We really appreciate the 10/10 rating and hope you continue to enjoy the car. If you need anything in the future, please don’t hesitate to get in touch.
Kind regards,
Darren
Filipe C, July 2025
"No problems "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I live locally to Junction 17, so I was aware of the dealership. I purchased an M5, and it has been okay with no problems. I thought everything went fine on the day of the purchase.
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junction 17 from Junction 17 Cars Grantham in response to No problems
Hi Filipe,
Thank you for your feedback.
I’m pleased to hear that everything went smoothly on the day of purchase and that your M5 has been running well with no issues since. It’s also great to know being local to Junction 17 made the process convenient for you.
We appreciate your custom and hope you continue to enjoy the car. If you need anything in the future, please don’t hesitate to get in touch.
Kind regards,
Darren
James T, July 2025
"Luke really good and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Luke from Junction 17 was really good and helpful. I'm very appreciative of him.
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junction17 from Junction 17 Cars Grantham in response to Luke really good and helpful
Hi James,
Thank you for your kind feedback.
I’m really pleased to hear Luke was helpful and provided you with a good experience. I’ll make sure your comments are passed on to him, as I know he’ll really appreciate it.
We’re grateful for your custom and hope to see you again in the future.
Kind regards,
Darren
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