80% Reviews
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95% Recommend
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2,527 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
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2,527 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
Leave a review
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"Nice to be back on the road!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

When I started looking for my Seat Leon, I went to a dealership in Manchester. From the second I arrived, I could tell it wasn't for me, it was like a back alley dealer so I decided to scrap that idea and start looking for a more reputable dealer. I went back to searching on Autotrader based on the car I wanted and that is when I stumbled across Phantom. After my bad experience though, I wanted to do my research first so I had a look at their website and their reviews and it all seemed really positive. They were accommodating even before I arrived. I had set off before I even thought to ring them and even though they were busy they were still more than happy to fit me in to have a look. From the second I walked in the service was great, right from the off there were people at the door waiting to welcome me in which just really sets the tone. They very much lived up to their positive reputation and I am more than happy with how they looked after me. Chelsea was brilliant from the get go, she was the one I had spoken to on the phone and then when I arrived she got me everything I needed and was just really helpful. The only issue I had was a slight delay with the finance going through but that was out of their control really. Since I got the Seat Leon home I have been out in it constantly. It is just so nice to be back on the road and it drives really nice.

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+0 Found this review helpful

lewis from Phantom Motor Company in response to Nice to be back on the road!

Thank you Cameron for taking the time to leave you positive review of our company, please don't hesitate to return to us in the future.

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"Happy with everything 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My Audi A4 Avant is brilliant as a work vehicle. It is great for all my needs and the journeys I do in it for work. The guys at Phantom Motor Company were really good and got me everything I needed. I am happy with everything overall.

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lewis from Phantom Motor Company in response to Happy with everything 👍

We are delighted to hear that you have had a positive experience when purchasing your Audi A4, I shall pass your kind words over to your salesperson as they will be delighted to hear your response.

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"Answered all my questions"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

It is the first time I have had a car delivered and done it all over the internet and it was so strange. I am used to going and seeing the car in all it's glory before making a decision but they helped me feel comfortable still. Even remotely, Chelsea was great and put my mind at ease answering all my questions and reassuring me that everything was as it should be. It was delivered on time and everything but I think I just miss the in person experience too much to do it online again. It is really nice of them though that they call after a while to check in on how it is all going!

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lewis from Phantom Motor Company in response to Answered all my questions

As always we love hearing the positive experiences from our customers, I will pass your lovely words over to Chelsea as she will be delighted with your response, we hope to see you shopping with us again in the future.

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"Everything as I expected"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Our Mercedes GLE is lovely. It is running well and there have been no issues with it at all. Everything went fine on the day too and we just got that 5 star treatment that we have grown to expect when buying a car.

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lewis from Phantom Motor Company in response to Everything as I expected

Thank you for taking the time to leave your response for our service, we sincerely hope you enjoy your new GLE and we will pass your kind words on to your salesperson and we hope to see you at phantom in the future.

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"Not as nice as the McLaren"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My partner and I share our cars but she didn't like my Golf and said it was just a fuel guzzler so she wouldn't really drive it. I decided that maybe it was time to swap it for something she might like in the hopes she would feel more comfortable driving it. We settled on the Audi SQ5 and she seems much happier with this one, although she still doesn't go out in it too much. Kevin was brilliant when we were buying the car, he just got me everything I wanted and made sure everything was done right. They are all really nice and friendly though and we just got sorted straight away, no messing. Kevin even sorted out putting some extra fuel in it for me. They wouldn't let me have a play in the nice McLaren though that they have inside. Although, the Mrs definitely wouldn't let me have one of them so I will have to settle for the Audi 😂

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Lewis from Phantom Motor Company in response to Not as nice as the McLaren

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson, Kevin will be will be delighted to hear that you love you new Audi. We look forward to seeing you in the future when you return for your next purchase.

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"Went the extra mile"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I love my Land Rover Velar! It does have a bit of paintwork that I would like touching up but my partner has spoken to Phantom Motor Company about this and they have just said to bring it down whenever is convenient for me which is nice of them. Typically, I have been super busy and haven't had chance with it being GCSE time, as a teacher I barely have time to breathe. I will get it to them once we get past these tough few weeks though and I am sure they will sort it all for me. They have just been really lovely whenever we speak to them. They were very accommodating too working around me and giving me a fast turnaround as I needed it quickly. I am really happy with the way they have communicated with me too. Kevin is very very good. He even went the extra mile and helped me connect my phone which he didn't have to do but he saw me worrying about it as I aren't very technical with cars and he just helped me no questions asked.

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lewis from Phantom Motor Company in response to Went the extra mile

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to Kevin as he will be over the moon to hear your feedback. We hope you enjoy your stunning new Velar and we look forward to seeing you in the future.

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"Very laidback 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Kevin was brilliant! When we bought out Maserati Levante he was really laidback and there were no hard sales techniques. We have had a few issues with the car but Phantom have helped get these all sorted. Overall, it has been a brilliant experience and we have been really well looked after.

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lewis from Phantom Motor Company in response to Very laidback 👍

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson, Kevin will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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"Nice and friendly "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The guys at Phantom Motor Company are so nice and friendly. I bought a Honda CRV from them and they were just brilliant. The customer service there is really good and the guys are just very nice and made it an enjoyable experience.

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lewis from Phantom Motor Company in response to Nice and friendly

Thank you Mark for taking the time to leave you positive review of our company, please don't hesitate to return to us in the future.

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"Ben was really good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Ben was really good and looked after me the whole time I was at Phantom Motor Company. My BMW 218i is lovely too, it is going in to BMW for some reprogramming but it is all covered under the warranty so I am glad I took that out too.

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lewis from Phantom Motor Company in response to Ben was really good

We are delighted to hear that you have had a positive experience when purchasing your BMW 218i, I shall pass your kind words over to your salesperson as they will be delighted to hear your response.

lewis from Phantom Motor Company in response to Ben was really good

We are delighted to hear that you have had a positive experience when purchasing your BMW 218i, I shall pass your kind words over to your salesperson as they will be delighted to hear your response.

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"It's been banging!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I kept spotting Phantom Motor Company on Autotrader when I was looking for my next car. They seemed to be becoming more and more popular every time I searched on Autotrader so I thought maybe I should give them a closer look. Their reviews all looked positive so I thought why not give them a try. When I went to look at my Land Rover Discovery Sport they gave that fine quality service from start to finish. It was just great all the way through, they weren't pushy or hiding anything it was all just a case of, it is what it is, no issues at all. The car has been banging since I took it away 👌

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lewis from Phantom Motor Company in response to It's been banging!

Thank you for your lovely words Jack, I shall pass your review onto your dedicated salesperson as they will be delighted to read it, please do return in the future!

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2527 reviews4.6 out of 5 stars — Rated Excellent
Excellent
2097
Very Good
378
Average
33
Poor
9
Terrible
10

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    80%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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